Customer did not leave a comment.Monty R.
Customer Reviews for Mom Test Only Smog
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location lied about the gas in my vehicle. I paid $49 for gas and was charged again to â€œrefuelâ€ $67. I contacted uhaul and nothing was done. I'm assuming that shop owner is reimbursed for the gas so they lie about it to get extra money on every rental. I didn't realize they did this type of illegal stuff so I made the mistake of returning two trucks there over the course of two days. Uhaul needs to look into this illegal behavior. I do intend to file a small claims against uhaul and this location.FABIAN O.
Customer did not leave a comment.LAWRENCE B.
Customer did not leave a comment.SCOTT S.
Make it cheaperMichael C.
No complaints from me.Naomi F.
The staff as not very courteous, friendly or professional! Perhaps because it was towards the end of the day and they were closing I would recommend this U-Haul location to my family, friends and business associates!!!Samuel O.
Good attendedMarisela P.
Good personMarisela P.
Customer did not leave a comment.Shirley C.
EXCELLENT SERVICEMarion M.
Great customer service and the overall rental of the moving truck worked out really well.Todd B.
He was so nice. Highly professional Great experiencebetty B.
Have the truck at the location that it is neededPatricia A.
Customer did not leave a comment.Leo H.
Customer did not leave a comment.maria G.
The guy who rented me the truck was really rude. And when i return the truck he wanted me to just leave the truck eithout checking me out. I will never rent from this location again.dia W.
Reservation made at another location. When I arrived â€œguaranteedâ€ reserved truck was not there. I should have been credited for additional miles I had to drive. U haul reservation system is terrible.Dana D.
I signed up for the truck using your U-haul 24-7 app. When i arrived the app would not work and i ended up renting the truck from the owner of the business using the same reservation number. The truck I was given was a different truck than the one on the contract, which I discovered when I turned the truck in at my destination.Mark T.
Customer did not leave a comment.Rita P.
great experience with this rental company.nancy S.
Thanks to Chris (I think that was his name) for his professional help at Mom's Smog in Apple Valley, California (Hwy 18) Everything went smoothly. Truck was great (AC wasn't cooling properly), and dolly was readily available. Other than warm AC, there were no problems. Will definitely use this location again.George Mike E.
Customer did not leave a comment.Jacob G.
Customer did not leave a comment.kendra C.
Customer did not leave a comment.Cathy H.
Customer did not leave a comment.Mike E.
Worst experience ever. Overcharged, being punished for the lack of common knowledge. Will never rent a truck there againLori E.
The guy running the place was awesome.. thanks again..joe G.
Customer did not leave a comment.TONY C.
Customer did not leave a comment.NENITA O.
The gentlemen that helped me was very nice it was a a very simple processMICHELLE R.
Customer did not leave a comment.Monica H.
Customer did not leave a comment.Todd W.
Person helping was complaining the whole time about having to help me. Keep telling me how he was losing money because he couldn't smog the vehicles coming in. I understand where he is coming from but as a customer not something I wanted to hear!dave P.
Customer did not leave a comment.DENNIS C.
We waited longer for the truck ( it was visible on the lot ) than we had it. Information had to be entered into the computer 3 times and UHaul had to be called to help him enter info. He continually entered my driver's license number incorrectly so my friend had to give hiEllen C.
Customer did not leave a comment.clarissa C.
Customer did not leave a comment.Jeannette A.
Customer did not leave a comment.jesus L.
Customer did not leave a comment.WAYNE H.
Customer did not leave a comment.Cherie L.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Joyce R.
Moving supplies!MARK L.
Customer did not leave a comment.JAMES C.
Customer did not leave a comment.CHAU U.
I was hesitant to use U-Haul for my move, given that the last time I moved (in 2008), I had such a horrible experience with picking up my equipment. However, where we picked up was efficient (it took us about five minutes to finish the paperwork and get the keys) and the person there was very helpful. The free upgrade to a larger truck was also convenient for us, as was letting us pick up the truck an hour early. I was very pleased with the experience, especially since U-Haul was the most cost effective equipment -- hundreds of dollars less than the competition.COURTNEY H.
Excellent service, very helpful and friendly! Would definitely recommend this location, and will use this location again! Good Job!!James D.
Customer did not leave a comment.Chris P.
Nice friendly experience. Ready to help me finish my trip.JOHNNY H.
I reserved online, requesting an appliance dolly. He didn't have one. Blamed it on you. Didn't seem to know what he was doing. Friendly and nice enough. Working all alone on one of the busiest Uhaul days in his town. I probably waited nearly a half hour to pick up a RESERVED truck!TOM J.
Customer did not leave a comment.JEFF K.
Operation just starting up. Processing was delayed by slow internet connection. Agent was helpful and personable.William C.
Pick up location was great, trailer however had some problems. The door really didn't want to stay down. Also it would get stuck open and I had to pry it out with a screwdriver.Chris M.