Customer Reviews for Montgomery Station Self Storage
(U-Haul Neighborhood Dealer)

66 reviews

9370 Remington Rd   Loveland, OH 45140

(513) 808-9460

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(513) 808-9460

9370 Remington Rd
Loveland, OH 45140

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

absolutely nothing! Staff was very kind, informative and helpful. I would recommend this location to everyone.

sheila M. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Nothing, everything was perfect.

Lisa P. 
Rating:
3.0

My only complaint is that I should not have been charged mileage for the round trip difference in miles between the location where I reserved a truck and the location I was subsequently rerouted to.

DAVID P. 
Rating:
5.0

Wasn't sure where to leave trailer. Looked through app and signs on door and couldn't find best place to leave.

Mitchell S. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP L. 
Rating:
5.0

Customer did not leave a comment.

Mitchell M. 
Rating:
5.0

The owner was very helpful to us old farts.

Storm H. 
Rating:
4.0

Customer did not leave a comment.

Claudia G. 
Rating:
3.0

We were missing an attachment to our truck that we had to buy. It would be nice if that locstion sold those attachments if they commonly rent out trailers

Valerie C. 
Rating:
5.0

Customer did not leave a comment.

eduardo E. 
Rating:
4.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

N/A

Nathan L. 
Rating:
3.0

Your computer program kept giving an error. I have a Subaru Outback 2016, and have used to 5 by 8 in clothes trailer, several times with this car. However, Thislast time, your computer program, continue to say that but pasty is wrong for the equipment. You're personal had no clue what that message meant. Thankfully, miss did not prevent me from giving the trailer.

Dan R. 
Rating:
4.0

Attendant was very friendly and helpful. Was open when he said he would be. Cleaned out truck and checked fluids before hand. Truck worked perfectly.

Ray K. 
Rating:
5.0

Customer did not leave a comment.

Jared B. 
Rating:
1.0

Terrible experience. There was no one there when I tried to pickup the UHaul and no one called me the day before to tell me of any issues.

Kris W. 
Rating:
3.0

Customer did not leave a comment.

Stuart B. 
Rating:
5.0

The customer service at this location is excellent.

richard M. 
Rating:
5.0

bottom light on the trailer drained our battery. Had to get a new one.

Betty D. 
Rating:
5.0

Outstanding. Great owner so conscientious.

Michael D. 
Rating:
5.0

Great service!

Aqeeb S. 
Rating:
5.0

Nothing!

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

Don S. 
Rating:
5.0

Customer did not leave a comment.

stephanie W. 
Rating:
5.0

The billing structure confusing me, maybe because it defaults to a 6 hour rental for $29.95. Yes, I had the truck for 12 hours, but was charged an additional $59.90, not $29.95 x 2, and for what again? Oh well, I needed a truck and U Haul is one of only a few providers so i am stuck

john M. 
Rating:
5.0

Customer did not leave a comment.

tony K. 
Rating:
5.0

Customer did not leave a comment.

Bridget G. 
Rating:
5.0

Customer did not leave a comment.

walter R. 
Rating:
5.0

Greatest

mike W. 
Rating:
5.0

Customer did not leave a comment.

Shannon R. 
Rating:
5.0

Great customer service.

Eric B. 
Rating:
4.0

Customer did not leave a comment.

george P. 
Rating:
5.0

Customer did not leave a comment.

Allison D. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Mike does an excellent job!!

JIM S. 
Rating:
5.0

Customer did not leave a comment.

Han P. 
Rating:
5.0

No improvements needed! Staff was extremely helpful especially with the 24/7 ride share! Truck was extremely well kept and clean and everything worked flawlessly. Moving went extremely easy! If you need some good folks to help you out. These are those people. Will be back whenever I need equipment!!

Joseph P. 
Rating:
3.0

Nothing all is well every time I've rented with Uhaul! Keep up the great job!

Thomas O. 
Rating:
5.0

Customer did not leave a comment.

Spencer B. 
Rating:
5.0

Customer did not leave a comment.

Frederick B. 
Rating:
5.0

Customer did not leave a comment.

Joshua R. 
Rating:
5.0

Great experience throughout the service

Musatya B. 
Rating:
5.0

Gentleman that helped us was friendly and made the process go smooth as silk. Thanks!

Ann J. 
Rating:
5.0

Customer did not leave a comment.

Allison M. 
Rating:
5.0

The man was extremely nice and would go out of his way to help if needed.

Jared S. 
Rating:
5.0

Customer did not leave a comment.

Jessica J. 
Rating:
5.0

agent was very help full and they help me to swap the tuck very quick.

ramesh G. 
Rating:
5.0

Excellent and friendly customer service.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Phillip L. 
Rating:
5.0

Customer did not leave a comment.

SHIXUAN Z. 
Rating:
5.0

Customer did not leave a comment.

joe S. 
Rating:
5.0

Mike was awesome! Wish there were more people like him. Very friendly and made sure the rental experience was very pleasant.

Kent M. 
Rating:
5.0

Mike was great, saved me a lot of time by letting me borrow his tow ball, when mine was left at home.

joseph H. 
Rating:
5.0

Customer did not leave a comment.

AMY F. 
Rating:
5.0

Customer did not leave a comment.

Monte S. 
Rating:
5.0

Everything was superb service!

KEENA R. 
Rating:
5.0

Mike was fantastic!

David H. 
Rating:
5.0

Great customer service. Best U-haul experience I've had.

John G. 
Rating:
5.0

The customer service was incredible! It's rare to find these days, but Mike went out of his way to be of help.

THOMAS O.  |  Overall Experience 
Rating:
5.0

Mike was great!

Amy L. W. 
Rating:
5.0

The gentleman at the location was extremely friendly and accommodating. The experience was smooth and pleasant.

Jonathan S. 
Rating:
5.0

Everything was ready and waiting when I got there. The manager explained everything , and was real nice

dennis R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
No reviews have been submitted for this location.

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