Customer did not leave a comment.Leslie N.
Customer Reviews for Moore Rental Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Improve pickup experience. I reserved, checked in, and paid online so as I could walk in and get trailer in a timely fashion. I was in store over an hour bc staff couldn't figure out website. Waste of time and preparation. Website training needed for staff when new user interfaces are updated.Brion O.
These guys know how to get you going and make you safe!ALLAN T.
Moore Rental is the BEST!Gary W.
Very friendly and customer service oriented. Would use this location again.WILLIAM D.
Customer did not leave a comment.Antonio T.
The owner tried to say I stole a dolly when in actuality I selected to have a dolly and for some reason or another it didn't get placed on my contract. I did not find out until trying to drop off the equipment. I would never steal and never have so I was heavily offended. I knew his fat ass was racist the minute I walked in and the look he gave me. It was clear at that point he's not too fond of blacks. Never again! Thankfully a very sweet lady at the drop off location got it taken care of and was able to rectify the issue. If you rent from This place be sure to bring a confederate flag. Maybe he will greet you accordingly.SIMONE W.
Customer did not leave a comment.PATRICIA T.
Customer did not leave a comment.PAMELA N.
Customer did not leave a comment.CAROL C.
Customer did not leave a comment.Shamaya P.
Customer did not leave a comment.Lee A.
Customer did not leave a comment.jacob A.
Nothing! It was exactly as it is supposed to be . Easy, informative and fast.Jason K.
Truck was extremely dirty and truck was not in good condition at all. Also the U-Haul rental shop smells like cigarettes inside.Andy L.
Truck had starting issues initially when we picked up but it resolved as we began driving. Steering was tight, although there was power.BONIFACE T.
Customer did not leave a comment.LUIS R.
Friendly and professional!JAMES C.
Customer did not leave a comment.Holly N.
Customer did not leave a comment.John M.
Customer did not leave a comment.Quatoma M.
Customer did not leave a comment.CYNTHIA F.
Great customer serviceKevin R.
Customer did not leave a comment.MARVA B.
Customer did not leave a comment.Carmillia W.
Great service, I would use them again.Scott D.
Customer did not leave a comment.KABRIZIANA S.
Everything went great!JON D.
Continue what you are doing. Great customer service.LARRY B.
Customer did not leave a comment.Stephen B.
Customer did not leave a comment.MATTHEW M.
The staff was great!Randy R.
Nothing, everything was goodRickey B.
The people there are always friendly and easy to deal with.GINGER S.
Oldest family-owned rental store in Texas. 1959WILLIAM C.
Very helpful employees!Randy R.
Very helpful staff, good place to rent equipment!Randy R.
Customer did not leave a comment.TUAN L.
Customer did not leave a comment.KELLEY S.
Customer did not leave a comment.Laura R.
Customer did not leave a comment.Gary W.
nothing...I have never had any problems or issues at this location...only helpful, courteous service by the employees.JEREL S.
The air condition was not working.TUNG N.
When we tried checking out with the van we could not do it through the phone online, I had to contact support to leave the van.BRYANNA S.
There were some empty boxes and other trash in the trailer when we opened it up after pick-up. It wasn't terrible, but it was a needless bother for us nonetheless.MICHAEL C.
Customer did not leave a comment.LOVELL L.
Very smooth process.James M.
Customer did not leave a comment.DUC H.
Customer did not leave a comment.Kodi C.
Customer did not leave a comment.BRULINDA G.
The persons in the front desk MUST wear mask at all times. One of them was coughing. This is unacceptable during these unprecedent times.Jorge L.
Customer did not leave a comment.Scott N.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.MARIA S.
Customer did not leave a comment.Phillip B.
Moore Rental Service was friendly and professional. They did a great job helping us figure out details of our rental. They went above and beyond to get our truck and tow dolly ready for us even though we had last minute changes. They made moving as seamless as possible. Thank you for serving us well!DENNIS Z.
Customer did not leave a comment.Eily I.
Customer did not leave a comment.Roy F.
Customer did not leave a comment.Denissa L.
Customer did not leave a comment.SANDRA SHIDI M.
Customer did not leave a comment.BRULINDA G.
Steve was super helpful and knowledgeableNeven K.
Gas mileage on web site stated 10 mpg estimate, Mine was getting 7.1 empty and 7.2 loaded with using the towing mode... big difference then 10. I was using the 26 â€˜ box truck...Steve B.
Customer did not leave a comment.Steve B.
Nothing, it was a great experience.Christopher B.
They were so nice Thank youRACQUELL P.
Moore Rental was outstanding. They saved the day when the first U-haul location that we had truck reserved with, didn't have the truck they guaranteed at the last minute.MARK H.
Customer did not leave a comment.GLORIA V.
Furniture dolly was not available as requested.Randy R.
Don't over charge your customersKetarrious V.
Great service!Dustin T.
Just speed the process up.Ashley H.
Heavy cigarette smoke.DOUGLAS H.
The staff at Moore rental was excellent and very helpful!Peter B.
These guys are great!!Ronda W.
Great experience!Gene L.
Customer did not leave a comment.Deborah S.
Literally the best i highly recommend!!!Nazaraah E.
Always easy with Moore's......quick, no issues.......Gary W.
Customer did not leave a comment.RALPH D.
Owner is a super nice old man that was VERY helpful with the uhaul process. Uhaul webpage is bugged and blocks location so couldnt sigh in and pick up the uhaul.Christopher G.
Everything was greatCOY G.
Great customer serviceRobert C.
Customer did not leave a comment.James C.
Friendly staffVeronica M.
Customer did not leave a comment.Loretta J.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.Raymond J.
Just keep doing what you are doing. Everything was fine.Roger W.
Customer did not leave a comment.KELLY B.
All went well, no complaints!Jose C.
Customer did not leave a comment.DENNIS A.
Always good experience here...easy, quick...Gary W.
Customer did not leave a comment.James T.
This is the second time we've used Moore Rental. The first time was an accident because the place that was supposed to have our truck didn't. The folks at Moore were so friendly and helpful, we called in our order this time rather than risk being routed somewhere else. They're terrific.Martha M.
Staff was kind, I would most definitely recommend. Thank YouBrandon P.
Moore's rental people seem to be great, friendly people.albert J.
Customer did not leave a comment.Diane D.