Customer Reviews for Moore Rental Service Inc
(U-Haul Neighborhood Dealer)

1156 reviews

1010 W Division St   Arlington, TX 76012
(Btwn Cooper & Davis)

(817) 274-7626

Location Hours

  • Mon-Fri: 8 am - 4:45 pm
  • Sat: 8 am - 4:15 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 274-7626

1010 W Division St
Arlington, TX 76012
(Btwn Cooper & Davis)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:45 pm
  • Sat: 8 am - 4:15 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

LUIS R. 
Rating:
5.0

Friendly and professional!

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Holly N. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Quatoma M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA F. 
Rating:
5.0

Great customer service

Kevin R. 
Rating:
3.0

Customer did not leave a comment.

MARVA B. 
Rating:
5.0

Customer did not leave a comment.

Carmillia W. 
Rating:
5.0

Great service, I would use them again.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

KABRIZIANA S. 
Rating:
5.0

Everything went great!

JON D. 
Rating:
5.0

Continue what you are doing. Great customer service.

LARRY B. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

The staff was great!

Randy R. 
Rating:
5.0

Nothing, everything was good

Rickey B. 
Rating:
5.0

The people there are always friendly and easy to deal with.

GINGER S. 
Rating:
5.0

Oldest family-owned rental store in Texas. 1959

WILLIAM C. 
Rating:
5.0

Very helpful employees!

Randy R. 
Rating:
5.0

Very helpful staff, good place to rent equipment!

Randy R. 
Rating:
5.0

Customer did not leave a comment.

TUAN L. 
Rating:
5.0

Customer did not leave a comment.

KELLEY S. 
Rating:
4.0

Customer did not leave a comment.

Laura R. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

nothing...I have never had any problems or issues at this location...only helpful, courteous service by the employees.

JEREL S. 
Rating:
5.0

The air condition was not working.

TUNG N. 
Rating:
5.0

When we tried checking out with the van we could not do it through the phone online, I had to contact support to leave the van.

BRYANNA S. 
Rating:
5.0

Nothing

LESLIE Y. 
Rating:
5.0

There were some empty boxes and other trash in the trailer when we opened it up after pick-up. It wasn't terrible, but it was a needless bother for us nonetheless.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

LOVELL L. 
Rating:
5.0

Very smooth process.

James M. 
Rating:
5.0

Customer did not leave a comment.

DUC H. 
Rating:
5.0

Customer did not leave a comment.

Kodi C. 
Rating:
5.0

Customer did not leave a comment.

BRULINDA G. 
Rating:
1.0

The persons in the front desk MUST wear mask at all times. One of them was coughing. This is unacceptable during these unprecedent times.

Jorge L. 
Rating:
4.0

Customer did not leave a comment.

Scott N. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

MARIA S. 
Rating:
5.0

Customer did not leave a comment.

Phillip B. 
Rating:
5.0

Moore Rental Service was friendly and professional. They did a great job helping us figure out details of our rental. They went above and beyond to get our truck and tow dolly ready for us even though we had last minute changes. They made moving as seamless as possible. Thank you for serving us well!

DENNIS Z. 
Rating:
5.0

Customer did not leave a comment.

Eily I. 
Rating:
5.0

Customer did not leave a comment.

Roy F. 
Rating:
3.0

Customer did not leave a comment.

Denissa L. 
Rating:
5.0

Customer did not leave a comment.

SANDRA SHIDI M. 
Rating:
5.0

Customer did not leave a comment.

BRULINDA G. 
Rating:
5.0

Steve was super helpful and knowledgeable

Neven K. 
Rating:
5.0

Gas mileage on web site stated 10 mpg estimate, Mine was getting 7.1 empty and 7.2 loaded with using the towing mode... big difference then 10. I was using the 26 ‘ box truck...

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Nothing, it was a great experience.

Christopher B. 
Rating:
5.0

They were so nice Thank you

RACQUELL P. 
Rating:
5.0

Moore Rental was outstanding. They saved the day when the first U-haul location that we had truck reserved with, didn't have the truck they guaranteed at the last minute.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

GLORIA V. 
Rating:
4.0

Furniture dolly was not available as requested.

Randy R. 
Rating:
1.0

Don't over charge your customers

Ketarrious V. 
Rating:
5.0

Great service!

Dustin T. 
Rating:
5.0

Just speed the process up.

Ashley H. 
Rating:
4.0

Heavy cigarette smoke.

DOUGLAS H. 
Rating:
1.0

Gross!

Jhonelle J. 
Rating:
5.0

The staff at Moore rental was excellent and very helpful!

Peter B. 
Rating:
5.0

These guys are great!!

Ronda W. 
Rating:
5.0

Great experience!

Gene L. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Literally the best i highly recommend!!!

Nazaraah E. 
Rating:
5.0

Always easy with Moore's......quick, no issues.......

Gary W. 
Rating:
5.0

Customer did not leave a comment.

RALPH D. 
Rating:
5.0

Owner is a super nice old man that was VERY helpful with the uhaul process. Uhaul webpage is bugged and blocks location so couldnt sigh in and pick up the uhaul.

Christopher G. 
Rating:
5.0

Everything was great

COY G. 
Rating:
5.0

Great customer service

Robert C. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Friendly staff

Veronica M. 
Rating:
5.0

Customer did not leave a comment.

Loretta J. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
4.0

Customer did not leave a comment.

Raymond J. 
Rating:
5.0

Just keep doing what you are doing. Everything was fine.

Roger W. 
Rating:
5.0

Customer did not leave a comment.

KELLY B. 
Rating:
5.0

All went well, no complaints!

Jose C. 
Rating:
5.0

Customer did not leave a comment.

DENNIS A. 
Rating:
5.0

Always good experience here...easy, quick...

Gary W. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

This is the second time we've used Moore Rental. The first time was an accident because the place that was supposed to have our truck didn't. The folks at Moore were so friendly and helpful, we called in our order this time rather than risk being routed somewhere else. They're terrific.

Martha M. 
Rating:
4.0

Staff was kind, I would most definitely recommend. Thank You

Brandon P. 
Rating:
5.0

Moore's rental people seem to be great, friendly people.

albert J. 
Rating:
4.0

Customer did not leave a comment.

Diane D. 
Rating:
5.0

I had a pleasant visit!

David C. 
Rating:
5.0

Customer did not leave a comment.

Lonnie L. 
Rating:
5.0

Customer did not leave a comment.

Nolan A. 
Rating:
5.0

People were very nice and very helpful.

LANCE H. 
Rating:
5.0

All of the employees were friendly and helpful. Would definitely go back.

Jason L. 
Rating:
5.0

Very friendly service.

David C. 
Rating:
5.0

Just keep doing the fine job you've always done.

Stephen B. 
Rating:
5.0

Nothing everything with smooth

SHERRIE C. 
Rating:
4.0

The transaction was smooth and painless.

EUSI MOJA D. 
Rating:
5.0

The gentlemen who ran the operation were incredibly polite and helpful. I will definitely return to this location for all of my Uhaul needs.

Jaclyn M. 
Rating:
3.0

The location was fine.. But the trucks check engine light came on and the transmission or drive train started to go out. So every 100 miles we had to fill the tank back up.. To get from arlington to conroe it cost $150 in gas.. I sent a complaint and know wanted to help address this issue

Kristopher T. 
Rating:
5.0

Quick fast and everyone was ready to help.

George H. 
Rating:
5.0

All good with rental. Very quick process...

Gary W. 
Rating:
5.0

This is the best place anywhere to rent from. I have three U-haul dealers within a mile from my home and pass two more on the 10 mile drive to Moore Rental. They treat you like they need your business and make sure you have the right equipment, they get you in and out quickly. So easy to do business with Bob, Tommy, Steve and the rest of the crew.

Boyd J. 
Rating:
5.0

Customer did not leave a comment.

MASOUD G. 
Rating:
4.0

Running lights were not working. Brake lights and blinkers all good.

David D. 
No reviews have been submitted for this location.

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