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FLAVIO S
Customer Reviews for Moore Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best service ever! The lady who took care of us was AWESOME.
Shane SThe lady who helped us did all she could do to help, however the uhaul system was "down" and so we waited for over 2 hours, after driving 8 hours to get there and pick up the truck. Hoped to get a discount for the inconvenience but was told they could not do that. Realized the truck had been used by someone with dogs and had dog hair all over after we left, with big clumps of it flying around as I drove, which was kind of gross.
MELANIE ELove Yolanda Wilson.
Charlotte M | Overall ExperienceThe staff was exceptionally friendly, helpful, and courteous. Probably one of the best experiences I've had at a U-Haul.
William SThe agent that helped me was enjoyable and extremely helpful. I would definitely go back to that location next time. I need a U-haul.
MICHELE PNo help in hook/unhook. Wanted safe trip and denied it on paperwork so they didn't have to help. Parking location for trailers impossible to get in and out of
Ryan HAlways a pleasure doing business with them at this location. Excellent customer service from both ladies and always quick to get you going.
Jeremy DBorger Moore Space is wonderful. Easy transaction.
ROGER RStaff is friendly and knowledgeable of the facility! Highly recommend.
Debi S | Overall ExperienceI have no suggestions, they were great to deal with.
KEVIN SYolanda was fantastic!
Amy BYolanda was great, he is the Best dealing with people. The other lady esa great, she change our dolly in one second.
NESTOR CThe woman at this location was very helpful. I had originally reserved one in Dumas, only to be called and told that I would have to come at 1pm or after because the guy takes his brother to lunch every day and takes a hour and half lunch. I was traveling from OK to TX and was doing a day trip. My husband suggested looking to see if Borger had anything and the woman that helped us did a Great job and cared. Kudos to her!!!!
BRIAN JStandard drop off, spoke with Yolanda. She was able to take care of my check-in and very professional. Very polite
PATRICK DVery professional.
MICHAEL DCustomer service was great very nice definitely would use again
Patricia AGreat customer service. The truck itself was very rough and noisy, so it was very uncomfortable. I had the seat raised as high as it would go and moved forward as much as possible. Still, I would barely see over the steering wheel - which was as lowered as much as it would go. The breaks were not smooth. The air conditioner did a great job of cooling the cab.
vickie bSuper nice and helpful ladies who work here
Linda WYolanda was a delight to work with. I will definitely use them again.
Michael C | Overall ExperienceI did not appreciate all of the profanity that was used towards me at the store. I was not upset with the product. The representative used profanity multiple times and I told the representative that I did not come here to be cussed at. It did not seem to matter.
Craig BWas great. Don’t change anything at Borger Facility.
linda jFirst I'm a former employee of Uhaul, I originally ordered a auto transport for local use in Borger. The transport that I was going to get got canceled the day before, forcing me to spend additional 120 on one way.. in the past Uhaul would have brought an auto transport in from another location to meet their appointments. I guess company values have gone by the way side in the past 20 years.
Dru CThe Borger location was such a great business transition! Cleveland Tx was a little different, not so great.
James MThank you to the lady at u-haul in Borger,Tx.She did everything to help me get a truck greatly appreciated
Ricky HNo need for improvements. Excellent
FREDRICK LVery Nice and helpful would use again
David K | Overall ExperienceCustomer service is amazing love your workers
CLARA GWay too expensive and hidden fees and costs.
Erin TI received “Great customer service “ Thank you 😊
Wendell RWonderful customer service. Will definitely use a U-Haul from this location again.
Steven CFirst-rate service! Thanks a pazillion!😊
Martin LSuper friendly and helpful staff.
Robert SGreat personal there!! Keep them all happy!!! Will return soon!! 5 🌟 Thank you for your help!!!!
louis pDrop off was quick and simple
Michael gThis location was very excellent and the most friendliest I am very impressed
richard vSuper helpful staff. Answered all my questions and fixed the issues we had come up with no trouble
Christopher PMake sure some trailers are available in Amarillo, a much bigger town.
renee lService was excellent. I will go back when the need arises.
Bob UGreat staff when providing service.
Linh NThe trailer was full of dirt and trash. I had to clean it out before I could put anything in it. Yolanda is great. She is hilarious.
Shari HExcellent service You should give the lady a raise very professional
JOHN JAbsolutely! Yolanda was the best, we appreciate her help so much, and not to mention she prayed for our difficult trip as well.
CLOVIS BThe only problem was that the ramp never worked.
Brycen MAlways the best service and no issues ever.
FREDRICK LExcellent service especially from Yolanda the lady that works up there and runs the uhaul and storages.
FREDRICK LYolanda is always very professional and courteous every time I rent equipment from her facility. Thanks!
DONALD GA great facility and was everything I required for my storage. The manager Yolanda was excellent and professional. Nothing was too much trouble for her when I needed advice and help. She deserves a raise for sure.
Paul W | Overall ExperienceThe lady Yolanda is one of the nicest people I've ever met. She always makes my day a little brighter. Thank you uhaul!
RONNIE WVery friendly, very ease to deal with. Keep up the great service!
Wayne HNothing to improve.
PATTI KNothing, Attendants Xavier and Yolanda were very Helpful! Will use again. Thank you.
ANDREA BBasic things such as a clean windshield and the floor vacuumed would be nice. I would have also appreciated a truck without a cracked windshield that partially was in my driver's line of vision.
Deanna FOnce we got the reservation at this location, the experience was good. The lady at the location was friendly, helpful, and extremely efficient. It was unfortunate that I had to make a reservation so far from where I was actually using the truck, however. My reservation had to be changed twice due to local locations that simply did not hold my reservation.
Amy Heverything was great. The staff was friendly. Truck was clean and in great condition. Returning the truck was simple with the app. No problems. Will use again.
WADE BYolonda is the Best!
Kim R | Overall ExperienceOnly place in Borger to trust your belongings to be stored. Yolanda is a true pleasure to work with.
Opal K | Overall ExperienceAlthough there was a mixup in units, we were transferred very smoothly and were even able to move to a location closer to our home. Very satisfied with our experience!
Hannah M | ReservationFast friendly service.
Monterey C | ReservationGreat place
JOEL F | ReservationVery friendly staff and very helpful in getting us set up! Great location for the storage building and it was very clean.
Emily L | ReservationWonderful people and was so helpful to meet my needs in storage and trailer decisions. I would highly recommend them. You will not be disappointed.
Privacy R | First ImpressionsIt went very smoothly. I ordered my unit online. I quickly received a confirmation email. And I was able to pick my keys up the very same day.
Privacy R | First Impressions