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Veronica D
Customer Reviews for Moreland Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My representative was very helpful and knowledgeable on helping me rent my uhaul..
Mario JTruck didn’t start several times. Ramp came undone while driving three different times. Overall a disaster.
Joshua BVery nice and helpful people here. Thanks
WILLIAM JMost friendly staff!
Rosa DThis Uhaul location provides the best service and support of any location I have encountered in 45 years. Bravo!
Keith RPositives: Great customer service. Easy use of app to reserve the truck. Having an account in the system made the rental process quick. Negatives: Paper said truck was on a full tank and it was NOT! Left turn signal was out. Truck return process through app did not work.
Michael RVery helpful and easy
Karen BI am so in awe of your facility and how it is run. If we move our rv back it will definately be the first place we check. Thanks, Shelia
Sheila T | Overall ExperienceWe were charged for an entire day when we were told we would not be.
Britton MIt was a flawless experience. The lady that helped us was amazing.
Sheila TThe people were great to work with, very knowledgeable and friendly. And yes I would recommend them to anyone.
kenneth hAlways excellent customer service and lots of availability.
Julie SEveryone was friendly and extremely helpful at the Starkville drop-off location. Made it easy to get on my way after a long drive. Thank you!!!
Jeffrey WImprove the headrest so the tilt can be adjusted. Also, more leg space needed for anyone over 5ft 6in
John Mgreat place Thanks
Bennett M | Overall ExperienceExcellent
Steve CEmily was very helpful and pleasant to do business with.
Ethan G | Overall ExperienceVery helpful. Helped me choose the correct trailer.
Mark CWell done, easy pickup and drop off. Friendly staff, answered all of my questions and helped with the trailer connection on pick up and drop off.
Todd BEmily is dedicated to customer service and always pleasant to work with and eager to please in any way she can .
Janice W | Overall ExperienceY’all are top notch. No complaints.
Jim AEverything was wonderful as usual! We will definitely be back next football season.
Karen K | Overall ExperiencePresent, knowledgeable, & courteous!!
Tamarah JThis is a great team at this location. I would not go anywhere else. Love this group of people.
lee AWe enjoyed our time at Moreland Storage in the RV park and hope to visit again soon.
Robert A | Overall ExperienceThey were very helpful, but the location was not that great. Need more dedicated land space so that a client could pull thru and drop.
Michael TFrom day one Emily was amazing to work with. She went far and beyond to answer our many questions. She was a delight to meet in person. As a business owner myself, I would greatly appreciate an employee like Emily. They are very hard to find. Thank you for a great adventure. We will return.
Debbie W | Overall ExperienceThe staff was super helpful and accommodating, and the facility was very clean and convenient.
Ralph A | Overall ExperienceDid a great job at Moreland
Wendell LMake sure the younger workers pay close attention to what they charge because I was charged the wrong total. But they informed me this morning when I call it will be reimbursed back in my account in 3-5 business days. Even tho I need that money now 🤦🏾♂️
Ronald HNo improvement needed. They were very kind!
MELANIE SCheck air in all tires to make sure the pressure is balanced all around with no leaks.
MICHAEL DMoreland Storage was friendly and helpful. The truck was available when promised and the return process was quick. The only suggestion I would make is the windshield could have been cleaned. There were bug smears making it hard to see. There was no windshield wiper fluid when I tried pressing the button on the dash. It was hard to clean windshield myself due to the height of the truck. Also, there were grass clipping inside the truck bed. It was easy enough for me to sweep this out. Other than that, the overall experience was good.
Brent TExcellent service as always.
David AN/a
Christie OFriendly people
Vladimir KNo complaints. After-hours drop off made it very easy.
John DGreat facilities! Would highly recommend! Stored our camper there for over 5 years off and on. Used this place for storage and for staying while attending Miss State ballgames. Super people to deal with and all done on the phone. Only reason for leaving is selling my camper. If I ever have another RV, I know where to go and who to call.
William J | Overall ExperienceI have rented with this location now twice and I can’t say enough good things about them. Great staff and equipment. Excellent. Thank y’all 💪🏽❤️
Johnathon dThe location was confusing to get to. It says Moreland storage but it is actually at 733 Whitfield where the vehicles are held.
Christopher EVery helpful staff and made the retune process extremely easy. They did all the work! All I had to do was drop and go. Thank you so much.
Terrell TThey didn't give me a receipt when I dropped so we had to trust them... they did what they said they were going to do but we didn't receive a receipt which was slightly stressful.
Robert ANice lady helped me with the return.
Patrick BVery friendly staff! The boys working were so nice and respectful.
CHRISTY LA very nice young man was polite, and very helpful!
Donald RTurned in after hours and some staff was still on site and helped us get the trailer parked and off the hitch!!!
John C3rd time using them. Kim, Supervisor, is a hard worker! Very efficient, friendly and fast.
WILLIAM DAfter an awful pickup experience, drop off was easy, quick, and efficient. The staff were friendly and helpful. Location was convenient and open for business as was promised when making reservation.
Brant LQuick and affordable. Easy steps management was awesome.
lamarcus cExcellent staff!
Jeffrey PKim was excellent! She went out of her way to ensure that I was taken care of and satisfied. I highly recommend this location for U-Haul rentals.
JOSHUA GI was in the. Rv park not storage
Terence H | Overall ExperienceMy only suggestion would be a dumpster near the exit. Look forward to staying with you again.
Sharron H | Overall ExperienceWe had a great stay! First time staying at an RV park in our new RV! You made it a great experience!
Dana D | Overall ExperienceI stayed here at the RV park for 6 months while finishing school at Mississippi State University and had a great experience. The owners were lovely and kind as well as my neighbors. I enjoyed the energy that home games brought to the park but appreciated that overall it was a quite and affordable place to live. I would recommend this place to anyone looking for a place to stay while in Starkville.
Emma T | Overall ExperienceCould have a few more lights but still very good
Kyle R | Overall ExperienceGreat facility, great management!
John F | Overall ExperienceNice find on short notice for an overnight stay. Everyone was very helpful in getting us taken care of late in the day. The facility was better that I expected. Nice pad with FHU for our 43’ Class A. One thing to be aware of is for a long rig towing we had to stop in the road to open the gate before turning in. No real problem though. Would stay here again.
Sue E | Overall ExperienceTHE BEST OF BEST
jose e | Overall ExperienceWe rented spot 708 for the weekend and could not have had a better time. The campground/storage facility is very nice. I am already making plans to for my next trip and will be calling your facility first. Thank you for a wonderful trip.
John H | Overall ExperienceNeed lighting for the new sites
Mary H | Overall ExperienceWe stayed in the new section of the campground.....Once the sod gets down it will be outstanding!
Steven J | Overall ExperienceThis was a good safe place for storage and the customer service was great. I would highly recommend them.
Joe A | Overall ExperienceEverything worked as it should. The information I received was accurate and helpful. I would use Moreland again.
Frank P | Overall ExperienceMoreland was extremely helpful when looking for a storage unit. They responded quickly and efficiently and were very easy to work with. Something to note - the storage unit buildings are located within a larger storage park also used for RVs and campers, but the building was secured with a key lock + under surveillance.
Abigail D | Overall ExperienceSo convenient and easy to work with! Having children that attend Mississippi State means extra storage may be needed at times, and we will definitely use Moreland storage again in the future and recommend them to anyone needing storage space.
Brian S | Overall ExperienceWonderful Management. They are very sweet and helpful. Highly recommend this facility for storage needs.
Mary K | Overall ExperienceKim and everyone there was great to work with.
RANDAL E | Overall ExperienceGreat people!
Jerry S | Overall ExperienceVery quiet, clean, and well maintained!
Stacy P | Overall ExperienceAbsolutely no light on the storage facility at night. The gravel bed of the covered storage is not compacted. My admittedly heavy RV sinks down and makes ruts. Staff is friendly and great to work with. Overall the facility is clean and nice, but would like to have a solid floor and better exterior lighting at night.
Davy B | Overall ExperienceEric I would like to say thank you for your great customer service while I stayed at Moreland storage and tell Mr. Mooreland thank you for all the kind stuff that he did for me while I was there staying on pad 606. Thanks Greg Porter
Greg P | Overall ExperienceI was pleasantly graced with the opportunity to move in to Moreland Storage in August 2021. Moving out was very well excepted. I recommend this storage facility to everyone .
ANITA T | Overall ExperienceMoreland is a great place to stay!
Barry H | Overall ExperienceGreat stay
Ernest C | Overall ExperienceOutstanding service.
Randal E | Overall ExperienceI spent one night in the rv hookup site (504). Always first rate. Only issue was the gentleman in spot 503 who played his radio or television 24 hours a day on his outdoor speakers. He said he couldn't do anything about it, "it's automatic"??????
Bernie M | Overall ExperienceI’ve never had a problem with Morelands Storage! They were always very helpful with anything I ever needed!! Will certainly recommend them to anyone and may be using a small unit for my other things I need to be stored! I rented from them for 19 months a always a pleasure with absolutely no problems at all! Thanks
Barbara A | Overall ExperienceIt was great knowing my belongings were in a safe climate control setting here in Mississippi! I will always recommend Moreland Storage to anyone who is looking!
Claude B | Overall ExperienceUsed this storage facility for several years, no issues or problems with location or Moreland Storage.
VAN B | Overall ExperienceStayed at the facility in the RV park. Very well maintained and personnel were friendly and helpful. Look forward to seeing the expanded RV park next time we visit Starkville.
Frank R | Overall ExperienceVery nice people to work with.
JIM M | Overall ExperienceI stayed 6 nights in my RV. All facilities were great. My only reason for not giving my visit 5 stars was the neighborhood. I was awakened in night by loud noises and fighting coming from neighbor
DONETT M | Overall ExperienceLJ and other staff members are always willing to go above and beyond the call of duty. Thanks for all your do
Kim C | Overall ExperienceGreat place for ball game stays. LJ is great. Always works with me on weekend accommodations. Only negative, WiFi is really weak around the facility. I have not completely moved out. RV is in storage.
Gary L | Overall ExperienceI reserved a large building online and got a call that the builing isnt available but they have a smaller unit for $20 more.
Privacy R | First ImpressionsAs expected
Privacy R | First ImpressionsEasy access and ready as expected
Privacy R | First ImpressionsThis is a great storage.
Privacy R | First ImpressionsVery good service, would rent again.
Privacy R | First ImpressionsVery clean. Easily accessible. Friendly service.
WILLIAM H | First ImpressionsStaff was very helpful, called to check in on my move, had everything ready for me when I got there, provided dolly`s to help with move. Storage facility clean, easy access, and plenty of security.
Privacy R | First Impressions