Customer Reviews for Moreland Storage
(U-Haul Neighborhood Dealer)

540 reviews

446 MS-12 W   Starkville, MS 39759

(662) 320-6741

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 4:30 pm

Services at this Location:

Contact Us

(662) 320-6741

446 MS-12 W
Starkville, MS 39759

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service, offered to give me free trailer pig tail hook up to make up for fact I had to purchase one due to pick up location not providing. Checked me out in parking lot, very quick and overall great customer service.

Gary J. 
Rating:
5.0

Moreland U-Haul in Starkville was Very Helpful and Informative matching my move needs to the right equipment !

gerald O. 
Rating:
5.0

FANTASTICLY helpful!!!

John C. 
Rating:
5.0

Staff was friendly and quickly processed my paperwork.

Thomas G. 
Rating:
5.0

Kim and everyone there was great to work with.

RANDAL E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg S. 
Rating:
5.0

Great fast, efficient service. Reserving and pick up process is very smooth and easy.

Michael W. 
Rating:
5.0

Great customer service, very friendly and helpful.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

fantastic service

Terry R. 
Rating:
4.0

Customer did not leave a comment.

Lee S. 
Rating:
5.0

Great service both at pickup and drop off!

Tim R. 
Rating:
5.0

Customer did not leave a comment.

GABRIELA S. 
Rating:
5.0

Pickup location in Starkville was great. The rest of the experience was terrible. I had a gauramteed reservation for a location in Columbus. When I got there the trailer was not there. I had to drive 60 miles out of my way to go pick the trailer up on Starkville. The delay cost me the ability to so what I needed to do with the trailer. Very disappointing.

Robert W. 
Rating:
5.0

Moreland is AWESOME.

EDDIE H. 
Rating:
5.0

The best customer service I have experienced in quite sometime.

nannette S. 
Rating:
5.0

No problems, very fast pickup experience, nice people to deal with.

Simon C. 
Rating:
4.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

Maurice J. 
Rating:
3.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Great service, fast and friendly. The van was perfect for my local move. Had a cracked windshield, TPMS faults and needed an oil change. If the van had additional problems or just died, Moreland was close.

George D. 
Rating:
5.0

Easy and fast

Tim L. 
Rating:
5.0

The is the best, most well organized UHaul location I have ever dealt with. I've used it many times and the employees there are extremely courteous. I don't have to get out of my vehicle to hook up, complete paperwork, or drop off trailers. It is nice to see a women owned business like this surpass all other locations I've ever dealt with.

Richard C. 
Rating:
5.0

Very friendly, quick and helpful. I will use this location again.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

Lynn T. 
Rating:
5.0

Customer did not leave a comment.

Wayne V. 
Rating:
5.0

Customer did not leave a comment.

Kristin A. 
Rating:
5.0

Every single person we dealt with so incredibly nice and helpful.

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

Jose B. 
Rating:
5.0

Customer did not leave a comment.

Dianne H. 
Rating:
4.0

Just keep up the great work

Allie H. 
Rating:
5.0

No problems, no hidden fees, great experience overall.

jessie B. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo B. 
Rating:
5.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

Friendly and professional service. Highly recommend

Tavia C. 
Rating:
5.0

Nothing everything went smooth from beginning to end!

JAN H. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Jim D.  |  Overall Experience 
Rating:
5.0

GreAt place. Everything went very smoothly and easy.

Brent W. 
Rating:
5.0

Customer did not leave a comment.

sharae V. 
Rating:
5.0

Great people!

Jerry S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ThomasJ B. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

You can't improve Awesome

EDDIE H. 
Rating:
5.0

Customer did not leave a comment.

Fletcher C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mandy S. 
Rating:
5.0

Customer did not leave a comment.

Leanne B. 
Rating:
5.0

Customer did not leave a comment.

Desiree R. 
Rating:
5.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

JOHN P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda J. 
Rating:
5.0

Customer did not leave a comment.

Elliott P.  |  Overall Experience 
Rating:
5.0

Very quiet, clean, and well maintained!

Stacy P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angie H. 
Rating:
3.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

Sensible, friendly service!

Linda J. 
Rating:
4.0

Customer did not leave a comment.

Spencer V. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Sophie G. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY B. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Customer did not leave a comment.

Mark P.  |  Overall Experience 
Rating:
5.0

Absolutely no light on the storage facility at night. The gravel bed of the covered storage is not compacted. My admittedly heavy RV sinks down and makes ruts. Staff is friendly and great to work with. Overall the facility is clean and nice, but would like to have a solid floor and better exterior lighting at night.

Davy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Great and friendly staff,Thanks Guys.

STEVEN B. 
Rating:
5.0

Eric I would like to say thank you for your great customer service while I stayed at Moreland storage and tell Mr. Mooreland thank you for all the kind stuff that he did for me while I was there staying on pad 606. Thanks Greg Porter

Greg P.  |  Overall Experience 
Rating:
5.0

I was pleasantly graced with the opportunity to move in to Moreland Storage in August 2021. Moving out was very well excepted. I recommend this storage facility to everyone .

ANITA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marc A. 
Rating:
5.0

Moreland is a great place to stay!

Barry H.  |  Overall Experience 
Rating:
5.0

Great stay

Ernest C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brantley J. 
Rating:
5.0

Nobody works any harder to please their customers than Kim Moreland! She is great to work with and wants the customer to be happy ,pleased and 100 percent satisfied!!

Harry B. 
Rating:
5.0

They did an excellent job. professional and courteous.

Lyman S. 
Rating:
5.0

Always a pleasure doing business at this location.

Kevin B. 
Rating:
5.0

Stay just like you all are wonderful people care and all try to help thank you all for your help

Charlotte G. 
Rating:
5.0

Outstanding service.

Randal E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE P. 
Rating:
5.0

Very friendly staff

Edson D. 
Rating:
5.0

Customer did not leave a comment.

Seth R. 
Rating:
5.0

Customer did not leave a comment.

Tina B. 
Rating:
5.0

Customer did not leave a comment.

RENEE L. 
Rating:
5.0

I spent one night in the rv hookup site (504). Always first rate. Only issue was the gentleman in spot 503 who played his radio or television 24 hours a day on his outdoor speakers. He said he couldn't do anything about it, "it's automatic"??????

Bernie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pervis W. 
Rating:
5.0

I’ve never had a problem with Morelands Storage! They were always very helpful with anything I ever needed!! Will certainly recommend them to anyone and may be using a small unit for my other things I need to be stored! I rented from them for 19 months a always a pleasure with absolutely no problems at all! Thanks

Barbara A.  |  Overall Experience 
Rating:
5.0

Staff was very helpful !

Karen O. 
Rating:
5.0

Nothing

EDDIE H. 
Rating:
5.0

Customer did not leave a comment.

Colton B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James M.  |  Overall Experience 
Rating:
5.0

Kim was so helpful!! Got us the best rate and made the entire process stress free

Sarah B. 
Rating:
5.0

The staff is very high energy and takes good care of customers. Thank you!

Russell H. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Always a pleasure!

Stephen M. 
Rating:
5.0

Rep met me in the parking lot as I pulled in and unconnected the trailer and checked me in on the spot Great service.

Rodney C. 
Rating:
5.0

Wonderful

SONJA W. 
Rating:
1.0

The were only concerned with renting the equipment to the next customer

SULTAN A. 
Rating:
5.0

Pulled up, dropped off, could not have been easier.

Joey B. 
Rating:
5.0

Customer did not leave a comment.

kameron C. 
Rating:
5.0

So much better than the pick up location! Courteous and polite.

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

The staff is so nice every time i have used this office. They put me in a practically new rental truck, which was nice. Thank you👍

Alan E. 
Rating:
5.0

Customer did not leave a comment.

Jodie W. 
Rating:
4.0

Customer did not leave a comment.

Eddie C. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Lee P. 
Rating:
5.0

Customer did not leave a comment.

Whitney C. 
Rating:
5.0

Customer did not leave a comment.

Craig F. 
Rating:
4.0

Smooth drop-off

KEN T. 
Rating:
5.0

Customer did not leave a comment.

Mandy M.  |  Overall Experience 
Rating:
5.0

They were even waiting on customers to drop off trailers in the back. I unhitched and they put the trailer up and sent me on my way, took 2 minutes and they sent the receipt by email. Outstanding experience.

JEFFREY C. 
Rating:
3.0

Customer did not leave a comment.

Jack D. 
Rating:
5.0

Customer did not leave a comment.

LAUREN J. 
Rating:
5.0

Customer did not leave a comment.

Madeline M. 
Rating:
5.0

Great customer service and very efficient staff.

John S. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

Gregory I. 
Rating:
5.0

Great employees who care. The service at this location texted me beforehand to confirm my rental and was available for any help I needed. When dropping off, she apologized for the faults of my pickup location, which wasn't even her responsibility. I was very impressed with this location and their attention to their customers.

CASEY H. 
Rating:
5.0

None

Labrittney B. 
Rating:
4.0

Probably want to have a mechanic look at the truck, it did choose not to start on us twice, something about the gears being a little out of alignment. Otherwise super awesome experience and really really appreciate it the help, will definitely be back next time I need a U-haul.

Haley N. 
Rating:
5.0

better signage as to drop-off location

Eddie P. 
Rating:
5.0

It was great knowing my belongings were in a safe climate control setting here in Mississippi! I will always recommend Moreland Storage to anyone who is looking!

Claude B.  |  Overall Experience 
Rating:
5.0

Used this storage facility for several years, no issues or problems with location or Moreland Storage.

VAN B.  |  Overall Experience 
Rating:
5.0

Stayed at the facility in the RV park. Very well maintained and personnel were friendly and helpful. Look forward to seeing the expanded RV park next time we visit Starkville.

Frank R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBRA J.  |  Overall Experience 
Rating:
5.0

Very nice people to work with.

JIM M.  |  Overall Experience 
Rating:
4.0

I stayed 6 nights in my RV. All facilities were great. My only reason for not giving my visit 5 stars was the neighborhood. I was awakened in night by loud noises and fighting coming from neighbor

DONETT M.  |  Overall Experience 
Rating:
5.0

LJ and other staff members are always willing to go above and beyond the call of duty. Thanks for all your do

Kim C.  |  Overall Experience 
Rating:
5.0

Great place for ball game stays. LJ is great. Always works with me on weekend accommodations. Only negative, WiFi is really weak around the facility. I have not completely moved out. RV is in storage.

Gary L.  |  Overall Experience 
Rating:
1.0

I reserved a large building online and got a call that the builing isnt available but they have a smaller unit for $20 more.

Privacy R.  |  First Impressions 
Rating:
4.0

As expected

Privacy R.  |  First Impressions 
Rating:
5.0

Easy access and ready as expected

Privacy R.  |  First Impressions 
Rating:
4.0

This is a great storage.

Privacy R.  |  First Impressions 
Rating:
5.0

Very good service, would rent again.

Privacy R.  |  First Impressions 
Rating:
5.0

Very clean. Easily accessible. Friendly service.

WILLIAM H.  |  First Impressions 
Rating:
5.0

Staff was very helpful, called to check in on my move, had everything ready for me when I got there, provided dolly`s to help with move. Storage facility clean, easy access, and plenty of security.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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