When I picked up the truck, the check engine light and a fuel-related warning were already on. I pointed both out to your representative before I left, and I was still instructed to take the vehicle. After my trip from Peoria to Bloomington and back, I had to spend $35 on fuel to return it to the original fuel level. Given that I reported the warning lights before leaving and was provided the truck anyway, I'd like this rental reviewed for a partial refund or goodwill credit.
Moiria S
Customer Reviews for Motel6/Studio6
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was a lot of oil on the drivers side floor board. I was only provided 38 miles worth of gas when i picked up the vehicle.
JASON CEmployees seemed unsure about the computer process when I arrived. It took over 20 minutes for me to finally get the keys for the truck. After I returned the vehicle, I was grilled with questions on processes already made known before use. As of right now, I would not recommend this location, please educate the employees more thoroughly
ELLIOT H