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RANDY S.
Customer Reviews for Motor Clinic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was a sweet lady at store. Customer service sucked on the phone.
mallorie H.Nothing wrong with the location or service, what problems I had were all at the hands of Uhaul. When I booked the rental according to the website the place had the equipment I required then a couple of hours later I received a phone call saying that they don't rent the equipment I need from that location but the nearest location was 42 miles away. Little did I know until the day to get the equipment that the 42 miles was from that location not from me, I had to drive 75 miles and in the opposite direction. Not happy. Then when I went to pickup the equipment they didn't have the capability to scan my drivers license so I had to do it via my phone except that didn't work in that the app said success but the retailer never got the okay from Uhaul. After doing that a couple of times and waiting we gave up on it. Nothing wrong with equipment everything wrong about Uhaul I wasted a whole day for something that should have taken a few hours and not an extra 300 miles to do. Needless to say I will never be using your services again, nor will I be recommending your service to anyone.
Tim K.Nice friendly staff
Kathy M.The price of my rental did NOT match the quote. It did not match the previous rental of the same trailer from the same location for the same amount of time....my purpose for the trailer was to transport my riding lawnmower for maintenance. I payed the inflated price to get the mower home and cut the grass. Please investigate this issue. I do NOT appreciate being forced to pay more for the same service.
CRYSTAL M.