Customer Reviews for Mr Rogers Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Rogers Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

JOHN S.
Rating:

Dropped the trailer off after hours but everything was neat and orderly! Thank you!

MICHELLE YVETTE S.
Rating:

Customer did not leave a comment.

Steven M.
Rating:

When I picked up the truck there was dirty items and dirt- cig butts in the bed of the truck turned out to be dirty underware in the bed. The truck was loud the dispatch person seemed to not even care. I got the truck loaded and went on my way got about 16 miles out of Charelston and the check engine light comes on so I called it in had to wait an hour for service- they tell me the catalytic converter was gone- and I would have to get another truck, local rental no help with getting truck back or reloaded REALLY - I had to pay 440 for temp help to come and unload and reload and 140 for a hotel for the night that along with the other issues made for a great experience. I want to speak to the area manager, very unsatisfied 717-226-4238

Robert G.
Rating:

Customer did not leave a comment.

GREGORY W.
Rating:

Tried to drop off uhaul unit at one location but was told they could not take it unless a big charge would be incurred as their location was not on the contract as drop off point - however, they directed me to Mr Rogers as they would take it .. took the unit there and agent didn't look at contract or anything, just said the keys would identify the Unit and thanked me .. day later learned I had been charged $170.00 for wrong drop off location ... had to explain to agent there was NO UHAUL business at location printed on original contract .. I could not make the agents at both the pick up location or the drop off location understand there was NO uhaul business as printed on the original contract. I was very frustrated .. and if I have need of a rental truck, van, whatever, it will not be through Uhaul - I'll pay more and use Penske.

James Cheetwood S.
Rating:

Representative told me that vehicle had been sanitized. It was filthy and smelled bad. Dirt, crumbs and cigarette ashes on seats and floor. Cargo area of van was dirty also. We wiped it out ourselves and sanitized before leaving.

KEN T.
Rating:

Customer did not leave a comment.

Carrie L.
Rating:

Customer did not leave a comment.

Cynthia S.
Rating:

Associates at both pick up and drop off were amazingly friendly and helpful. Would highly recommend either

No reviews have been submitted for this location.

Back
To Top