Casey was very helpful, very knowledgeable! Went over everything, asset to your company!Rocky W.
Customer Reviews for Mulkey Wrecker Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to drop off and park the U-Haul trailer by myself early in the morning.STEPHEN L.
Customer did not leave a comment.ANDREW D.
Customer did not leave a comment.Doug H.
Customer did not leave a comment.Lynne R.
Customer did not leave a comment.SCOTT W.
Customer did not leave a comment.EDGAR H.
Customer did not leave a comment.Hoyt B.
Customer did not leave a comment.Tyler M.
You charged me for returning a day late! I was only an hour late and that's because it broke down and I had to wait for road side assistance! That's stupid and unprofessional.Ryan L.
Customer did not leave a comment.Laura Y.
The online check in system (on Google Chrome browser) was not working well on mobile devices. Updates here would be great.Jake W.
Very friendly, helpful and understanding rep. Will rent from him again!Arelis D.
Mulkey's was so friendly, helpful and kind. Thank you for making the process so easy. We will be renting from you again in the future.Lawson K.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.Justin D.
Customer did not leave a comment.Thomas G.
The pick up and drop off locations are great. My only problem is with the corporate office. The woman who answered the phone was rude. It seemed like she felt she was doing me a favor by renting me a u-Haul. The drop off location designated by the corporate office was out of the way. There were many other closer locations. I wish I could have chosen a closer drop off location. To be clear, both the pick up location personnel and the drop off location personnel were GREAT!Deborah C.
Customer did not leave a comment.Alec A.
Casey was was excellent. Made our rental quick and easy.Linda L.
Customer did not leave a comment.Silas H.
Customer did not leave a comment.JONATHAN G.
Customer did not leave a comment.Thomas H.
Great customer serviceWayne M.
Customer did not leave a comment.Vicki D.
Customer did not leave a comment.Roger P.
Great people, extremely friendly!! Answered any/all questions I had - highly recommend Mulkeys for rentals or other servicesBrian C.
Customer did not leave a comment.Preston W.
Great agent. Nice and helpful.James R.
Customer did not leave a comment.Bruce K.
Customer did not leave a comment.RICK M.
Customer did not leave a comment.JONATHAN B.
Excellent service from the on site person. He made sure that we were all okay.darrell M.
Returned but didn't see anyone was out on a call.Ron B.
Customer did not leave a comment.Theresa L.
Customer did not leave a comment.David S.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Timothy W.
Customer did not leave a comment.William E.
On line check in somewhat cumbersome. No one available on site to assist but were available by phone.Kevin R.
Customer did not leave a comment.Nancy S.
Customer did not leave a comment.Sandra S.
Customer did not leave a comment.Pamela C.
No one there to receive, not paved, closed run down auto repair place.RICHARD C.
The unit I rented was in an area of tall grass and the unit has a large number of tiny ants in it. If the equipment needs to be stored in a field I suggest bug spray be applied to the area. The drop off person said she would spray the unit for bugs.Paul C.
Customer did not leave a comment.VINCENT G.
1. So, the bigger issue was that the trailer leaked from both front corners when we picked it up, out stuff got wet when it rained that night after we packed. 2. While this didn't impact me my rental, the confederate flag toy thingee on the office counter was not exactly professional.Chris C.
Very helpful with making sure I selected the correct equipment. Easy to pick up and drop off.William F.
we really have moved with uhaul many times I left extra gas every time but this one. It would seem that one gets no credit for the extra they do. We will go with ryder next time.DALE P.
Quick, easy rental. Would rent here again.Joshua M.
Customer did not leave a comment.Glenn M.
Nothing. Perfect! Courteous & quick!Virginia D.
Many times trucks are not clean I thought this one was excellentLarry W.
Customer did not leave a comment.Bruce J.
You would not know by looking at this place but great People and clean, new equipment.Robert L.
Customer did not leave a comment.Brian D.
Customer did not leave a comment.CHARLES D.
Customer did not leave a comment.Cory S.
Great job. In and out!Curt C.
Very curious an great serviceJeffrey F.
The rental agent did a great job and was VERY friendly!!BILL S.
MULKEY WRECKER WAS GREAT, WILL USE AGAIN!!!Corey M.
Customer did not leave a comment.JUDITH M.
Customer did not leave a comment.janice B.
No one was there, off on a service callMIKE W.
Could not get them to send a confirmation email that we dropped off. Had to call uhaul several times to get this resolved. Not to mention some of uhaul employees provide horrible customer service.Cindy S.
Casey was great; he was very kind and very handsome :-) He hooked everything up for me and made the rental process super easy. Could not have asked for a better experience!Sean S.
Customer did not leave a comment.Thomas F.
We couldn't turn the equipment in at our 1st choice because they were full so this location was offered. When we arrived Josh helped unload the trailer. We asked for paperwork showing we turned it in and he said his brother Casey the owner would send us an email. We have been waiting 4 days and have never received an email. I have called 3 times and never got a response or call back. When the head office called to confirm that we were dropping the trailer off 2 days after we dropped it off I told her about the lack of communication. She said ok I will note your file. Fortunately I took pictures of Josh unloading it so hopefully Uhaul won't be coming after me to pay for a trailer!Elizabeth P.
Customer did not leave a comment.Joshua G.
Best in class!jonathan C.
Customer did not leave a comment.Theresa L.
Have a live person available to turn your truck into. It is disconcerting to leave a U-Haul truck and trailer with the keys in it at a closed U-Haul facility.Pat F.
40 miles down the road a trailer tire totally blew out on the trailer carrying my Corvette. After dangerous pullover I waited over an hour for assistance.Dave S.
Customer did not leave a comment.Bill G.
Customer did not leave a comment.thomas E.
KC was great!!Marcia M.
Very friendly and helpful. Outstanding customer service. Would highly recommend.Larry H.
It was fine..no problems.Wil T.
Casey was extremely helpful. He has a very pleasant personality.PAUL Y.
Customer did not leave a comment.Letitia H.
Customer did not leave a comment.Jill M.
Truck was blocked in by another truck. Cab was dirty. I didn't get the dolly that I requested and was told the closest one to me was 2 hrs away. I was then told they would make my max cost $50 for all the mess ups. I'm still waiting to see if they stand by that.Franklin V.
This was a very pleasant experience that I had with your service. Not only was he nice but he even backed up my truck because where the trailer was going was tight. He also disconnected the trailer for me. He was very professional. Thanks for all the help.lawrence S.
Customer did not leave a comment.David P.
Customer did not leave a comment.Jonathan B.
Customer did not leave a comment.scott D.
Customer did not leave a comment.Wayne J.
Two thumbs up!!Gwyn B.
Customer did not leave a comment.Howard G.
Customer did not leave a comment.Deborah E.
Very flexible - let me leave my car while I used the truckraymond R.
Customer did not leave a comment.david S.
Customer did not leave a comment.Shane D.
Customer did not leave a comment.Steve N.
Customer did not leave a comment.James C.
Easy drop off on a SundayMarcia C.
Windshield wiper blades needed replacement. Should have been given a mileage allowance to return to the point of loading. Ended up costing me over miles when truck returned.CHEREE M.