Very convenient location and the people are great to work with.Jack M.
Customer Reviews for Multi Aquaculture Systems Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Fred K.
Everything went smoothlyJack M.
Customer did not leave a comment.Mo A.
Customer did not leave a comment.ROBERTJ V.
That's GREATROBERTJ V.
Management whent overboard to helpROBERTJ V.
Customer did not leave a comment.sergio A.
This is the best Uhaul location in the world and Bob could not have been a better agent. He took care of our every need (which were many) and he also has a fish and farm stand on the property and gave us some free honey and hot chowder. I would literally do anything for Bob, looked after us like we were family.ALEXANDREM B.
Customer did not leave a comment.Pamela E.
Customer did not leave a comment.JACKIE F.
Customer did not leave a comment.LARRY W.
Customer did not leave a comment.ELSIE M.
An expeditious and pleasant rental experience.ROBERTJ W.
Customer did not leave a comment.EDELBERTO G.
Customer did not leave a comment.Carolina G.
Customer did not leave a comment.KARENL H.
Pathetic location. Way, way off the normal beaten path!Danny W.
make it clear where to leave the truckMICHAELOWEN B.
These people were very rude and was trying to get 171 dollars extra which was not acceptable for 3 hours. I will never go back to this location.Christina P.
GREAT WONDERFUL PLEASANT AND CLEANROBERTJ V.
WONDEFUL EXPERIENCE ,NICE PEOPLE OPEN 7 DAYS PER WEEK.ROBERTJ V.
A very seamless process from start to finish. Reserved the truck online that morning, and when I went to pick up they had all of my information and the truck was ready to go. Very simple and straight forward- not the most luxurious location but it doesn't need to be. Everything went smoothly and I would definitely recommend.Christopher B.
Manager was very rude, cussing at me and told me to leave the ppw and get the hell out. Building was filthy. Dog running around loose and poop on the floor. Floor falling thru and stuff pulled everywhere so you can't even walk around.Bradley W.
I was re-directed to this location after my initial "reservation" was no longer available and UHaul wanted me to travel over 35 miles each way to pickup the vehicle. Bob at Multi AquaCulture Systems got the job done- Thank you!THOMASFRANCIS C.
Hole in the wall more accurate. Very sketchy place. Tyrone was excellent! All in all very satisfiedRobert F.
The order I confirmed was not the correct truck size and I had no alternative but to take a 15 ft truck.SAMUEL L.
Customer did not leave a comment.TJ JR C.
Streamline the check in process , have it done before pickup through uhaul â€¦direct, check copy of license on file for identification purposes and go , taking some of the burden off the merchantCHARLESERNEST JR C.
great rental no problemsROBERTJ V.
Customer did not leave a comment.Petri A.
the location owner was hostile, obnoxious, and threatening. I did not feel safe. I will never rent from U-Haul again.Bailey C.
Customer did not leave a comment.DOMINICJAMES A.
The dealer is a great person and helpful.ROBERTJ V.
Customer did not leave a comment.AMBIORISEDWARD F.
A gross place. Not sure what to make of it.keith B.
Reduce rates you charge. Very expensive for the service provided by your system. This has nothing to do with your Ammagansett agent, i can not understand how you get so many customers. For most people it would be less clostfly to discard the items to be shipped; then buy replacements after arrival.JOHN K.
Customer did not leave a comment.Jonathan E.
Remove this locations uhaul contractPhilip C.
Customer did not leave a comment.YEFIM S.
Bob the manager was superb .He bent over for me and was so nice .Actually this was the best Uhaul experience I ever had.MARIEE M.
Customer did not leave a comment.MARIEE M.
This location is seedy. Nice people but facilities awful.KURTL S.
No signs, office was atrocious, people were ok but there was no way of knowing this place had anything to do with U-Haul.Ernest A.
Very quick and easyCharles L.
Fabulous end of the worldmark W.
Customer did not leave a comment.Ignacio S.
Customer did not leave a comment.Franklin M.
It was a bizarre experience. Glad we came a day earlier than planned because there was no store to get boxes and straps, there was one truck and luckily it was ours, the place is dirty. I feel badly saying the latter bc our grumpy rep was definitely comical. Location was idea like five min from me. AND all of that inconvenience sent me running around to hardware stores. Also we thought gas was 3/4 tank, we filled to that on return and got charged $16. OH and i was supposed to have a $135 rate plus $36 insurance and tax, somehow this came out to $221 bc rate was listed at $165 without the insurance. Honestly i should get a $50 refund t to make this right aybe even more given the pickup experience.MARIANNE B.
My initial drop off was changed which was a both inconvenient and terribly dirty. Again, staff helpful.Christopher B.
This place was infested with mosquitos.Gary K.
This is one of the best I-haul pick up locations I have used. Bob was great to work with. I would defiantly recommend and come back. Thank you.DANIEL D.
Customer did not leave a comment.Barkley W.
The owner was extremely professional & nice.Millie M.
The pick up location was not great. The system was down but beyond that, the owner of the area had guns lined up and the office itself was full of trash and not clean. Although all was fine, the area â€œdidn't seem safeâ€.Lily G.
Customer did not leave a comment.BEATRIZ L.
Customer did not leave a comment.Philip B.
This was only location In our area that had blankets and we needed 24DAVIDJ M.
Everything was fine. No issues at all.Tara A.
I was actually scared driving in there. I could not find an office and a man came out yelling at me and waving his arms and shaking his head. He went on and on about how he makes no money from u-haul and yelled at me for driving beyond the fence (where several u-haul trucks were parked). I lost Internet too so had no idea where I was and just drove fast to get out of there. This was not my original drop off location and I had already been through hell trying to get the trailer I reserved, being sent to three different locations. I am appalled at how my u-haul experience has gone.Lara A.
Customer did not leave a comment.JOSHUAV R.
Customer did not leave a comment.William R.
Customer did not leave a comment.Holly M.
Customer did not leave a comment.Christopher G.
Customer did not leave a comment.AMBIORISEDWARD F.
Local Gentleman was a down to earth man. U-hula equipment should work better for him to do his job best. He helped after the U-haul online reservations kept pausing on me before pickup.Thuyen N.
Customer did not leave a comment.AGNIESZKA K.
Customer did not leave a comment.Erin P.
Memorial Day weekend and Multi Aquaculture stayed open till 5pm, vehicle was clean and available, onsite manager gave great directions when I called, pleasure to deal with. Only issue was on U-Hauls end they need to repair or update there cc reader equipment would have made the process go even more smoothly. After hours drop off was super easy Respectfully Eric ChurchEric C.
Absolutely horrific experience. Verbally abusive staff. The older man who claimed to own the place got in our faces and yelled obscene things at us while we were searching for the lock box. Apparently there wasn't one, it would have been sufficient to tell calmly. Would never return to this location and would be hesitant to even rent from U-Haul after interacting with these people.Kolbein F.
Friendly and supportiveSean H.
Customer did not leave a comment.DEREK M.
Customer did not leave a comment.Brendan D.
Customer did not leave a comment.KEVIN H.
Bob was very helpful. It is a very convenient location for me.GLEN B.
Customer did not leave a comment.robert K.
Previous renter left a it of a mess.Richard Y.
Talk to BOB THE UHAUL DEALER HE WAS FABULOUS HE DROVE VEHICLE 6 MILES TO FILL UP EMPTY TANK WITH FUEL.robert V.
We picked up on a weekend and our options were very unclear from the website. At first we were sent far away. This may have been because we wanted a van and the nearest van was the distant location. It should have been clearer that box truck was nearby.Adam F.
Customer did not leave a comment.Joan R.
Customer did not leave a comment.Robert S.
I had ordered and paid for padding but no padding was included with the equipment.patrick H.
Customer did not leave a comment.James N.
I expected (and had signed up for) a 24 hour drop off location. This one closes at 4.Michael G.
Bob was very nice and helpful. However, there was no office and it was raining. He had to call the UHaul district manager to confirm our reservation details so we were on the phone in the rain coordinating. My issue was not with this location but with UHAUL in general and the ridiculous scheduling and reservation process.