Customer Reviews for Munchies Gift & Variety
(U-Haul Neighborhood Dealer)

1,313 reviews

850 King St W Unit 18   Oshawa, ON L1J2L5
(King St W and Thornton)

(905) 723-4477

Hours

  • Mon–Fri
    9 am–9 pm
  • Sat–Sun
    8 am–8 pm

Services at this Location:

Contact Us

(905) 723-4477

850 King St W Unit 18
Oshawa, ON L1J2L5
(King St W and Thornton)

Services at this Location:

Hours

  • Mon–Fri
    9 am–9 pm
  • Sat–Sun
    8 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nice service

Muhammad S. 
Rating:
3.0

Customer did not leave a comment.

Alexander M. 
Rating:
5.0

Customer did not leave a comment.

evelyne S. 
Rating:
5.0

Customer did not leave a comment.

Karan P. 
Rating:
5.0

Very friendly and price is reasonable.

Hongfa W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Great location. Have used it many times!

David H. 
Rating:
5.0

Customer did not leave a comment.

Wendy D. 
Rating:
4.0

I have used this location several times and never an issue. Lots of room to leave your vehicle for the day. Very convenient location

Mark D. 
Rating:
4.0

No negatuve comments. Didn't wait too long for service. Easy to park. Process was easy.

Joyce H. 
Rating:
5.0

Customer did not leave a comment.

donna P. 
Rating:
3.0

Customer did not leave a comment.

Adrian S. 
Rating:
5.0

Rented from them numerous times. Always friendly and helpful.

DAVID Q. 
Rating:
3.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Have the location open at 8 am instead of 9 am.

Bruno M. 
Rating:
5.0

Customer did not leave a comment.

noel W. 
Rating:
5.0

Customer did not leave a comment.

Dave G. 
Rating:
4.0

Customer did not leave a comment.

Francesco A. 
Rating:
5.0

Very accommodating and helpful

Eva C. 
Rating:
2.0

Price quoted was KL and the truck was miles miss leading. Never explained the running of the truck etc. The person in charge was in and out or not available, made several trips to get into.

robert P. 
Rating:
5.0

the owner is very friendly and he is very helpful

Edgar K. 
Rating:
5.0

Nice friendly staff

alan I. 
Rating:
5.0

Customer did not leave a comment.

shril S. 
Rating:
5.0

Customer did not leave a comment.

ramzi S. 
Rating:
5.0

Great services

Richard H. 
Rating:
4.0

Customer did not leave a comment.

Tuhin G. 
Rating:
5.0

Always a pleasure to deal with staff st Munchies.

Christine C. 
Rating:
4.0

Customer did not leave a comment.

LISAJAYNE C. 
Rating:
5.0

Customer did not leave a comment.

robert J. 
Rating:
5.0

Well handled pickup and return. No comments on improvements.

Lee L. 
Rating:
2.0

I had to drive to a different location to pick up my rental but no one called me. Sending a text is not the same as I was expecting a call as you said in your reservation email.

Ben L. 
Rating:
3.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

TAMILARASAN R. 
Rating:
3.0

My rental pickup location was changed without my knowledge. Not a big deal but the opening time was 9 am instead of 8 am like I originally had booked. I ended up having to wait/waste an hour of everyone involved with my moves time.

Scott L. 
Rating:
4.0

Pls allow dropoff at alternate locations

Alan G. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
2.0

Customer did not leave a comment.

Giuseppe D. 
Rating:
3.0

Pick-up was very slow as the only person who looks after UHaul pick-ups was out cleaning trucks and continued to do so even after being told there was someone waiting to pick up a vehicle. In total I think I waited 20 minutes - and there was no one else picking up a vehicle. I even came early to accommodate the location as they were closing earlier than my requested pick up time.

sean C. 
Rating:
5.0

Customer did not leave a comment.

Martin G. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Martin R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
Rating:
5.0

The staff from this location is exceptional. They are polite, know their stuff very well and know how to explain if the things are not clear. I'm happy that I rented from this place!

Dan H. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Nothing the staff were amazing.

Adam K. 
Rating:
3.0

The pick up was supposed to be at 9am. The location opened late, it put my day behind schedule a lot. The truck that I reserved was not the one that I ended up with.

israel H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

john J. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Okibe A. 
Rating:
5.0

Customer service was excellent friendly and very understanding

Anisa B. 
Rating:
3.0

Never again use uhaul

Tyler M. 
Rating:
5.0

Customer did not leave a comment.

Todd William H. 
Rating:
5.0

Always very friendly and helpful!

David C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN M. 
Rating:
4.0

Dog hair all over seats.

Barry B. 
Rating:
3.0

Customer did not leave a comment.

Darren P. 
Rating:
1.0

Please give me what I reserved for. I made a reservation for a 20' feet truck, but I was given 15' feet truck. If the truck wasn't available, I would at least expect a call and be informed about it at least 2 days in advance. I had to spend almost 3 additional hours, for the 2nd trip while moving. My time was wasted.

Sushil Kumar R. 
Rating:
1.0

I put the gas back to where it was when I got in the vehicle and he told me I didn't because the paper said I didn't. He was rude from the time he saw me and kept repeating questions about myself because he thought I was being dishonest for no apparent reason. I have used uhaul many times as you can see by my drivers license on this and you will see I have never had an issue. The man in the store after I asked to proceed with the payment decided to lecture me about the gas when I know I returned it to where it was when I got in the vehicle at the beginning. After asking him multiple times to allow me to pay he kept telling me he doesn't make money off of it and continued while I kept asking to make the payment. After putting 30$ in gas to bring it where it was I had to pay an additional 12$. Never going to that location again. Was my second time there but definitely my last.

kevin L. 
Rating:
5.0

Good Service ,All went Well ,Well book again ,TNX

frank L. 
Rating:
5.0

Great service

sherida B. 
Rating:
5.0

Customer did not leave a comment.

Stéphane B. 
Rating:
5.0

Keep it all going as is ,If not Broken don t fix it...

frank L. 
Rating:
5.0

Goog I like to rent

Miguel F. 
Rating:
5.0

Customer did not leave a comment.

NATHALIE A. 
Rating:
1.0

The person running this location is only available at certain times even though website says open all day. Spoke to him about picking up a rental, told him i was coming in he said ok . When i got dropped off at the location to pickup the truck he was nowhere to be found , called again when i was there and he said to come back in 1-2 hours because he was at home washing his car, so i had to call my ride to come back pick me up and then drive me back again in a few hours. The best part is when i returned the truck he wasnt there either to go over the vehicle and gas which i returned at the same spot and he charged me a fuel charge of $18.98 plus hst for no reason. Basically from my experience owner is only there in the am to open up and then comes back around 6-7pm to check trucks and bill out people , no employee on site to run this location which is wrong . Uhaul needs to do a review of this location because its not good for the business especially for customers close to this location . I have spoke with others whom have rented from here and they confirmed that this is always the scenario..extremely unprofessional and the attitude is that they dont care because the trucks are always rented so if you dont like it rent from somewhere else.

vito R. 
Rating:
5.0

Customer did not leave a comment.

Lorraine R. 
Rating:
4.0

The only area for improvement is to make the check in and pick-up process a bit faster e.g. set-up multiple check in stations when there are more than a couple people picking-up at the same time. I tried the app previously and couldn't get it to work properly. The app might be a great solution to speed up the process but it needs work.

MARK E T. 
Rating:
5.0

Very easy check-in experience.

Martin M. 
Rating:
5.0

Customer did not leave a comment.

Terrance G. 
Rating:
3.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

melecia J. 
Rating:
1.0

Location did not open till 9 am today and I had to wait for 30 in the parking lot for the store to be open. They guy renting out the U-Hauls should not treat there customers with disrespect and have additude towards his customers I would not rent a U-Haul from this location munchies convince

Adam M. 
Rating:
5.0

Exelente is good price

Miguel F. 
Rating:
3.0

Improve on the long line up waiting time

Trevor B. 
Rating:
5.0

Not applicable, every thing was perfect, very nice people overf there!

Ronaldo S. 
Rating:
5.0

Exelent to go to rent very polite is good

Miguel F. 
Rating:
5.0

Have the tank full of gas so it's easier to refill it to the same level. Friendly location and helpful staff.

George V. 
Rating:
5.0

Customer did not leave a comment.

Vasanth R. 
Rating:
1.0

This location was terrible. They gave us a difficult time when handing back the truck Our mileage was only 88km and they charged us for 90. It was dishonest and they were rude and the guys son called my husband names when he thought no one was listening. I would never recommend this place EVER.

alicia A. 
Rating:
5.0

The steering is very lose,would recomend it gets checked out

brian G. 
Rating:
5.0

Customer did not leave a comment.

Devon M. 
Rating:
5.0

Customer did not leave a comment.

Dustin A. 
Rating:
5.0

Customer did not leave a comment.

Noorin A. 
Rating:
5.0

Customer did not leave a comment.

ambalal P. 
Rating:
5.0

Customer did not leave a comment.

Raja K. 
Rating:
5.0

Customer did not leave a comment.

james P. 
Rating:
5.0

Customer did not leave a comment.

Derrick F. 
Rating:
5.0

Staff very friendly and fast to get you going

Gerald C. 
Rating:
5.0

Best experience and Uhaul rental place we have ever visited in all my years. Excellent service, clean trucks and equipment and especially helpful 10/10 would recommend!!

charles E. 
Rating:
3.0

Customer did not leave a comment.

Errol T. 
Rating:
2.0

Not happy with the rental charged me $49 for only 11 kilometers, I used the truck for 30 minutes and I asked the guy why was that expensive and he said he would check the kilometers and fix it. Not good. Still waiting for the money back.

Juan N. 
Rating:
5.0

Very professional and polite staff. Ample parking, vehicles are clean and well maintained. I highly recommend this location for rental services. Definitely will be using this location in the future.

David R. 
Rating:
5.0

Customer did not leave a comment.

Vanita F. 
Rating:
5.0

Customer did not leave a comment.

jatinderveer S. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
3.0

It was an average pick up.

Brad M. 
Rating:
4.0

nothing

Melissa-Marie S. 
Rating:
4.0

Customer did not leave a comment.

Peter S. 
No reviews have been submitted for this location.

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