Customer Reviews for Myers Towing
(U-Haul Neighborhood Dealer)

200 reviews

1221 Scenic Dr   Modesto, CA 95350
(Coffee)

(209) 529-9940

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(209) 529-9940

1221 Scenic Dr
Modesto, CA 95350
(Coffee)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I was waiting for hours to get my truck they gave me the wrong password and wrong truck took several hours to get into a truck gas was not on half a tank I returned it on the same amount when I got into it and they charged me $30 extra for gas I should not have had to pay for I couldn't get a hold of anybody and they still overcharged me not that happy with my experience this time

Nina H. 
Rating:
3.0

Customer did not leave a comment.

STEVEN M. 
Rating:
5.0

Customer service was outstanding she was great

daniel F. 
Rating:
3.0

There was no furniture dolly and I was charged.

Timothy S H. 
Rating:
2.0

The truck was on a ledge and it was little hard trying to navigate it off the ledge to the street. Other than that everything was fine.

Dillon I. 
Rating:
1.0

Customer did not leave a comment.

BRISELDA G. 
Rating:
5.0

They tried to remembered

Safiullah J. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN D. 
Rating:
1.0

Receptionist left me standing there talking on the phone for 15-20mns. Office was filthy and disgusting. I would never recommend this location to anyone.

Mike L. 
Rating:
2.0

Customer did not leave a comment.

William O. 
Rating:
5.0

Customer did not leave a comment.

DARLENE L. 
Rating:
5.0

The process was so easy and if I ever need a uhaul I will certainly go to this location.

JULIE O. 
Rating:
2.0

It's nasty over there they need to clean up there office not welcoming at all

Asia R. 
Rating:
5.0

Chris was proffesional, friendly and helpful. A greta representative for your company

THEODORE W. 
Rating:
5.0

Awesome customer service. Self check in very easy, quick, and convenient. Will use this place and Uhaul again.

Billy M. 
Rating:
5.0

Customer did not leave a comment.

Joaquin G. 
Rating:
3.0

Customer did not leave a comment.

MONIQUE O. 
Rating:
5.0

Customer did not leave a comment.

Wallace F. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

KERRI K. 
Rating:
4.0

Customer did not leave a comment.

MONICA M. 
Rating:
1.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

Philip P. 
Rating:
5.0

Customer did not leave a comment.

Andres M. 
Rating:
4.0

Customer did not leave a comment.

ferdinand D. 
Rating:
3.0

Know where the keys to drive the truck are at all times (i.e. have a main location for a u-haul equipment rentals that will 've rented), and keep spare keys in a central location as well.

Roxann F. 
Rating:
3.0

The two rear wheel on trailer were off tow dollies.

Jesus R. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth D. 
Rating:
3.0

Customer did not leave a comment.

Charles G. 
Rating:
3.0

Get your web sight easier to navigate, and train new systems to dealers so it is a smooth process

GARY L. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Marcelo M. 
Rating:
3.0

Staff was very nice. Billy and the nice lady helpful. We had a problem with getting the contract to load on-line. I believe because of a technicality with Driver's License. Took about an hour to get this trailer rolling.

James T. 
Rating:
3.0

Satisfied, but this is just a drop point, so not a lot to it. Easy drop-off, and no hassles.

Jack P. 
Rating:
5.0

The representatives were very friendly and accommodating. I would definitely recommend this location to anyone.

Deborah S. 
Rating:
1.0

Customer did not leave a comment.

srey T. 
Rating:
4.0

Customer did not leave a comment.

ALLEN T. 
Rating:
2.0

A very dirty facility. Did not have the equipment I reserved but did not tell me that till after they ran my credit card. I was the only one there and it still took almost an hour to get out with the truck.

Brian B. 
Rating:
3.0

Convenient for me.

Chris D. 
Rating:
5.0

Nothing customer service was great. Thanks for a great experience

Lawanda S. 
Rating:
2.0

Truck was not clean there was food on the floor and it was dirty. as soon as I got in it it was out of gas. Also I ordered blankets on the site but this location didn't have any for me so I had to drive to another location to rent them. Not a good experience.

Laurie B. 
Rating:
5.0

Using U-Haul for moving was great. It makes the moving experience simple and it is easy on the budget. Thank you!!

Deborah S. 
Rating:
2.0

the location was closed today when i went to drop it off so i had to use the self check in - which was kind of a boon, and it was not entirely clear where to drop off the truck

damien C. 
Rating:
2.0

Customer did not leave a comment.

Rebeca C. 
Rating:
5.0

N/A

WALTER C. 
Rating:
5.0

Excellent customer service every time.

Labelle L. 
Rating:
3.0

Customer did not leave a comment.

CHARLES C. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
4.0

Customer did not leave a comment.

Geraldine F. 
Rating:
5.0

Customer did not leave a comment.

ALICIA S. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
1.0

I received a call at 7 am and called back 4 minutes later that I had the key to the Uhaul on my key chain. I let the rep know I was on my way in rush hour traffic with my 10 month old son to return it. I arrived at 7:38am and the rep advised me that they had already cut a key and I would be billed in collections.

Cindy S. 
Rating:
1.0

Better service people

samuel M. 
Rating:
5.0

Christy everett very helpful friendly employee

ALFRED M. 
Rating:
5.0

I had a great experience renting a trailer. The staff was very helpful and friendly, and made the whole experience very easy.

Daniel B. 
Rating:
5.0

Very fasy & friendly, would definetly recommend this location

VICKIE S. 
Rating:
4.0

Customer did not leave a comment.

Eva O. 
Rating:
3.0

Customer did not leave a comment.

Mary W. 
Rating:
2.0

It was very difficult to get around all the "stuff" to hook up to the trailer. My husband is a commercial driver and even for him it was tight to get to the trailer. The yard needs to be cleaned up.

LARRY B. 
Rating:
5.0

The guys were great. A real pleasure.

James M. 
Rating:
5.0

Outstanding customer service! The staff is polite and extremely helpful. Will absolutely be renting equipment or utilizing other services here in the future. Thank you guys SO much!

Michelle A. 
Rating:
4.0

Customer did not leave a comment.

Janet G. 
Rating:
2.0

Customer did not leave a comment.

Tia B. 
Rating:
4.0

Customer did not leave a comment.

Penny W. 
Rating:
4.0

Customer did not leave a comment.

Kenneth J. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
3.0

Customer did not leave a comment.

Mehran G. 
Rating:
4.0

Location was difficult to get in and out of. Also it is the place where the city stores and tows impounded cars. Lots of homeless folks and sketchy people around. My taxi driver waited until I went into the office before he left!

Karen D. 
Rating:
3.0

Customer did not leave a comment.

Jason G. 
Rating:
3.0

Not very impressive with the location but it was ok. I didn't like to know in the last hours where I will drop off my truck. Difficult to make a plan.

Javier T. 
Rating:
5.0

Customer did not leave a comment.

hope C. 
Rating:
3.0

Have a better entrance and exit

JASON A. 
Rating:
2.0

Clean the inside of the trailer. It was really dirty.

kris L. 
Rating:
1.0

They did not tell us they were closed on Sundays. Did not give us instructions on how to drop off when they were closed. Our contract says we will drop off on Sunday. I would NEVER use this location again.

susie W. 
Rating:
5.0

Customer did not leave a comment.

Edwin F. 
Rating:
3.0

Customer did not leave a comment.

Henry D. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Service was excellent! Thanks.

Sonia R. 
Rating:
5.0

I picked up my U-Haul from Mikes Towing. Had no idea this location existed. Very convenient. Very efficient. I was in and out in less than 5 minutes. Drop off was even faster. I have already let my friends and associates know about this location.

sharon S. 
Rating:
4.0

Customer did not leave a comment.

James O. 
Rating:
2.0

Lot was crowded, and not easily accessible, difficult for even the employees to get the tow carrier out of the crowded area of the lot.

Earl W. 
Rating:
5.0

Customer did not leave a comment.

TONI B. 
Rating:
3.0

Staff was Polite and Helpful

Henry D. 
Rating:
3.0

Customer did not leave a comment.

tammy K. 
Rating:
2.0

I ordered moving blankets but they had none in stock even though their computers said they did The truck only had 1/4 tank of gas. It would be better to have more and then fill at the end of the trip then have to fill twice. I would not recommend this location.

Elissa W. 
Rating:
3.0

Customer did not leave a comment.

Jim W. 
Rating:
3.0

Van was not clean. Windshield was full of bugs and not was washed. Gas tank was not full (3/4th) but showed full on contract.

Deney D. 
Rating:
5.0

Customer did not leave a comment.

TONY B. 
Rating:
3.0

I was not happy with the price of the one way of California to Colorado for $400 for a 5 by 8. But from colorado to California it only cost $289 for a 6 by 12. I find it hard to believe that the travel are very different. Sad to say was not happy with uhaul at all and will probably won't use them again because of there horrible customer service from the phone.

Vanessa H. 
Rating:
2.0

The truck was filthy and had an odd smell inside the cab.

JESSICA D. 
Rating:
5.0

Customer did not leave a comment.

Joan H. 
Rating:
4.0

Customer did not leave a comment.

Garry G. 
Rating:
1.0

The office itself was filthy. I didn't want to touch anything. They kept me waiting a very long time. They did not have the 10ft I had reserved so they offered me a 15ft. at the same price. Gave me a quote of $45.05 with an estimate of 10 miles distance overall. I drove it 12 miles instead. Returned it with the required 1/4 tank of gas. Swept it out thoroughly. Had it for 4 1/2 hours. They ended up charging me $82.23 and when I reminded them about the earlier estimate because of their mix up with the reservation, the gentleman shrugged and said it is $82.23. No, I would not recommend them. Quite the opposite.

Evelyn R. 
Rating:
1.0

Pricing never came out to what they said it would be and there is no one there to help. Terrible customer service

CHRISTINE C. 
Rating:
5.0

Local small town feel. Reserved online, little to no wait time when I arrived.

Carl D. 
Rating:
3.0

Had trouble with lights and owner diagnosed the problem, a bad ground, allowing me to return to wiring installer for repair. Trailer was a little dirty, and the furniture pads were covered with some type of foliage that had twigs and berries that were stuck to the pads.

Louis O. 
Rating:
4.0

because they dont have too many rentals there they dont have the extra merchandise to sell to incoming customers. Like adaptors, tie downs, moving blankets, tarps. those things would be helpful

MARIAN H. 
Rating:
3.0

Customer did not leave a comment.

Kim B. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
No reviews have been submitted for this location.

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