Customer Reviews for NTW Service LLC
(U-Haul Neighborhood Dealer)

5 reviews

1505 Poplar St   Ottawa, IL 61350

(815) 431-0226

Office Hours

  • Mon-Fri: 9 am - 6:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(815) 431-0226

1505 Poplar St
Ottawa, IL 61350

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 6:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Location details
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

walter g 
Rating:
5.0

Great guy, was so helpful and friendly, got me on my way in no time !

Jeff W 
Rating:
3.0

Transparent rate charges. If I rent a truck for 29.95 plus tax and fees and have to pay $0.99 per mile, I expect to pay the 29.95 plus the taxes and fees and I expect to pay the $0.99 per mile not an additional nearly 20 bucks. I will not be using a U-Haul service ever again after this. I drove 12 miles in one truck and had to pay nearly $75.00 for it. Rate I agreed to was only $29.95 for the day. After taxes and fees I expected to pay around 50 instead over 70 was what I was charged.

autumn m 
Rating:
2.0

Did not have the size of truck I reserved and the truck i used needs a front end alignment

John Y 
Rating:
4.0

Customer did not leave a comment.

ron h 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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