Customer did not leave a comment.GARY M.
Customer Reviews for Napa Auto Parts
(U-Haul Neighborhood Dealer)
Powell, WY 82435
Services at this Location:
- Mon-Fri: 8 am - 5:30 pm
- Sat: 8 am - 3 pm
- Sun: Closed
Special Operating Hours
- 5/30/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service!Richard H.
Truck and car trailer were ready and already connected when I got there. Truck was clean and ready to go. Thank goodness the newer trucks have cruise control - would have struggled covering 2,300 miles without it.Darren B.
I dropped off the trailer after hours, so no one was there, but I know these people and they are top-notch!Andrew J.
Everything was great! Thank yousara M.
Customer did not leave a comment.Brian S.
Customer did not leave a comment.Elaine D.
The trailer ended up having a flat that we didn't see until after we hooked it up. The staff here did a great job getting it fixed as fast pas possible and getting me on the road as soon as possible.William D.
Customer did not leave a comment.Chelsea K.
Customer did not leave a comment.DAVID ROLLAND R.
Customer did not leave a comment.KIMBER LYNN P.
Very efficient and helpful.Michele L.
Nothing. They where very understanding and honest. Great location for u-haulRICKEY DEWAYNE G.
Customer did not leave a comment.KATIE MARIE M.
Customer did not leave a comment.JOHN C.
Customer did not leave a comment.DAVID Q.
Nothing, they are AWESOME!!Jay Rainier C.
Just a drop off site!Ericka W.
Customer did not leave a comment.JOSE R.
The widows were dirty try to clean them put wouldn't come clean the brakes were bad the transmission was badSANDRA LYNN F.
I felt like we were doing part ifvgfeur job. Documenting dings on truck, gas tank half full. All in all it was a excellent experience.MADGE V.
Excellent service. HelpfulDirk Thomas S.
Customer did not leave a comment.GAYLE K.
Customer did not leave a comment.MichaelJon S.
Customer did not leave a comment.DENNIS B.
The truck did not have cruise control. Who buys cross country trucks with no cruise control? Also, the gas engine only got 8 mpg's, switching to diesel should deliver better gas mileage.JAMES S.
Just do the sameMICHAEL F.
For my equipment use there's no improvements needed. The reservation went smooth, trailer pulled great, barely noticed it behind the truck. Great experienceHENRY RAYMOND N.
Customer did not leave a comment.Noel M.
The location in Powell was great. My poor review is in regards to the U-Haul off of main Street in Billings Montana. I had reserved a 26-ft U-Haul truck a month in advance. The day we were to pick up the truck they informed me that they did not have a truck for us and we had to drive an hour and 45 minutes one way to pick up the nearest available truck. Very poor management. Do yourself a favor and rent from a company that has a truck guarantee. It's worth it.AARON M.
Customer did not leave a comment.JEFFREY PAUL K.
Customer did not leave a comment.TYLER O.
Customer did not leave a comment.BRECK M.
Friendly service....STEVEN R.
Even tho I had to drive 100 miles to get the truck the people were really nice and it was a good experience all around. The truck was brand new with under 3000 miles on it. It made the move just fine. When I had to extend a couple of days uhaul worked with us very nicely. Over all a ver good experience.STEVEN S.
Customer did not leave a comment.Teresa R.
This trailer was a life saver and it worked perfectly.SUSAN R.
Customer did not leave a comment.PAUL M.
Customer did not leave a comment.THOMAS AAGARD D.
The only issue is that we had to drive an hour to pickup the unit. None available in Montana. I understand not your fault. Thank You.WILLIAM Z.
Nothing. The staff were truly unbelievably helpful.Thomas D.
The trailer was missing bumper on the right side lower.William D.
Outstanding Customer service! Extremely helpful!ELIZABETH G.
I got charged for a dolly that I did not get. Customer service was less than satisfactory. Very snippy people looking to charge you for every little thing possible. People have bad attitudes. I have rented a few U-Haul trailers in my area and I would never recommend this place to anybody. I have never had a problem with the two other places that I rented U-Haul trailers from.LAWRENCE C.
Leah and her husband are excellent franchisees! They are very knowledgeable, professional and customer service oriented. What a pleasure working with such exceptional people!!!THOMAS ANTHONY E.
Customer did not leave a comment.William D.
Customer did not leave a comment.JORDAN P.
Customer did not leave a comment.RODNEY K.
Very friendly and fast service, truck was clean..definitely recommend.KRISTY R.
Friendly and helpful staff.William D.
Customer did not leave a comment.RYAN JOSEPH P.
Customer did not leave a comment.JOHN RICHARD D.
Customer did not leave a comment.JOSE R.
Customer did not leave a comment.CHRISTIAN CARL R L.
Customer did not leave a comment.KEITH MURRAY S.
Customer did not leave a comment.CHARLES S.
Customer did not leave a comment.TIMOTHY BRIAN B.
Customer did not leave a comment.JANE MARTINEZ R.
Customer did not leave a comment.GILDA ANN F.
Better job cleaning the cab.Garth R.
Customer did not leave a comment.RYAN WALKER W.
Customer did not leave a comment.Nathan M.
Drop off took less then 5 minutes and included a copy of my receipt.MARK C.
Very easy to use great experience as a first time renter.STEVEN M.
Customer did not leave a comment.WILLIAM NEIL G.
This Uhaul location helped my move go smoothly.ROGER S.
These people were easy to work with, didn't promise anything they couldn't provide, and were helpful and friendly. They were very prompt with their service.Jane C.
Customer did not leave a comment.BRIAN PATRICK O.
Customer did not leave a comment.KIMBERLY M.
Customer did not leave a comment.BRUCE REUBEN W.
Customer did not leave a comment.Mallory M.
Customer did not leave a comment.JARED LARRY W.
Very helpful and friendly people. The equipment return was quick and easy.Bradford T.
Staff was friendly and professional.DONNA MARIA S.
Everything was ready when needed. New truck was a bonus.Andrea R.
Customer did not leave a comment.kAYLA M.
I didn't use Uhaul for 26 years because of a bad experience. This location has restored my faith in U-Haul. Great people, equipment and service.Brian P.
Customer did not leave a comment.August L.
Customer did not leave a comment.Craig E.
The U-Haul employees at Napa were excellent representatives for U-Haul. My experience with them was wonderful.Margaret A.
Customer did not leave a comment.Robert A.
Customer did not leave a comment.Jason S.
Customer did not leave a comment.tom H.
A previous trailer rental had low tire pressure, so I checked the pressure on this trailer and they were overinflated - 60 psi when the maximum pressure is to be 50 psi.David O.
Customer did not leave a comment.Russell T C.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.doug H.
Customer did not leave a comment.Jacob W.
Customer did not leave a comment.Gregory John E.
Friendly, helpful and fast service!STUART L.
Pick up location was changed to 30 minutes from original agreement. I had to get a ride from someone I didn't even know and Uhaul said, â€œwe guarantee the equipment not the location â€œ. I learned this only 2 days before my scheduled pickup. Never heard back from Mark Oehmke the regional manager. Disappointing to say the least.JENNIFER F.
Customer did not leave a comment.Todd J.
Customer did not leave a comment.Lauren S.
Customer did not leave a comment.Jane R.
Customer did not leave a comment.Andrea Darlene R.
Customer did not leave a comment.Phillip F.
Customer did not leave a comment.Randy L.
Customer did not leave a comment.Chancey H.
Everything was great. I don't know what could have been done better. They are always very nice and it is a joy dealing with them. Thank you.Gary B.
Customer did not leave a comment.Kacey C.