Customer Reviews for Nealway Specialized Transport

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nealway Specialized Transport

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Robert T.
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The employees were friendly and knowledgeable.

Nana M.
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This location charged us an outrageous amount for a less than 8 hours rental. Will not be going there again.

Hemal G.
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The truck was with high miles, 144k. Overall, the moving purpose was served.

Thomas C.
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They did a good job thank you haul!

CHUCK E.
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Customer did not leave a comment.

Nicole T.
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We waited for an hour past our reservation time for someone to come open the door. Once we finally got someone we didn't get the dolly that we ordered. It was poorly organized.

Misean W.
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Customer did not leave a comment.

Catherine P.
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Customer did not leave a comment.

ALAN S.
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When I made the reservation for a car hauler I was told I would be picking it up In San Rafael, CA only ten miles from my location in Novato, CA. The day before my scheduled pick-up time I received a call from U-Haul informing me that I would have to drive to Tracy, CA (87 mi one way) to get the car hauler. Although I was given a $100 discount on my contract this in no way makes up for the inconvenience I was subjected to. I will never use U-Haul again!

Todd M.
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The pick up location was fine. Getting the truck was very bad. We expected to pick up on Saturday and found out late Saturday no truck. One was found had to drive 1 1/2 hours to pick up!!!!!

Daniel F.
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For now nothing, DJ did a great job!

KRIS N.
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Customer did not leave a comment.

Gurmohan N.
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I am not happy at all with the customer service. When I was informed about the after-hour drop off box, I was not told that it will cost me extra $20. After I received my final invoice, I called in the location and spoke to the manager but they are not willing to adjust. I feel ripped off or scammed.

WHITNEY B.
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Customer did not leave a comment.

Erik L.
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Great service turning in the truck at this location.

mike G.
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They gave a rate quote and fucked me I went ten miles over an they charged an extra 60 with no explanation

WILLIE H.
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Customer did not leave a comment.

REBECCA S.
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Staff was very profession and super helpful!

THOMAS M.
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Great Customer Service.

No reviews have been submitted for this location.

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