Customer did not leave a comment.Daryll C.
Customer Reviews for Neighborhood Mini Storage 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Glen D.
Customer did not leave a comment.Steve D.
Customer did not leave a comment.MICHELLE O.
Customer did not leave a comment.Rodney P.
Customer did not leave a comment.Christopher O.
Customer did not leave a comment.SAMNANG H.
No hassle...thank youBryce C. | Overall Experience
Candy was a delight. She was very nice and knowledgeable.CHERYL B.
Customer did not leave a comment.Glen S.
Customer did not leave a comment.CHARLES B.
Customer did not leave a comment.BROOKE S.
Customer did not leave a comment.KATHERINE T.
Great customer service highly efficient workers I was in an out in no timeMOISES G.
Customer did not leave a comment.Martin V.
Customer did not leave a comment.DANIEL H.
Customer did not leave a comment.Tommy K.
Customer did not leave a comment.Nathanael S.
This location the staff is always so professional and very helpful. I would recommend this location to everyone just bc of the customer service.CRASSANDER L.
Customer did not leave a comment.SHARONA B.
A better pick up spot. Not enough room to hook up the trailer and get it moved off the lot. The storage units are too close to the trailers to easily hook up and drive off.DIANNA R.
Customer did not leave a comment.JOEL K.
Customer did not leave a comment.ASA B.
Customer did not leave a comment.LARRY L.
Customer did not leave a comment.Kristi F.
I thank you guys for allowing me to storage my things in a clean and well lighting area and I will be greatful for my $74.00 that needs to be returned to my card like I was told Monday and today is Saturday and thank You.Sharon D. | Overall Experience
Customer did not leave a comment.LEVI M.
Get the correct email. I've never used uhaul and I don't think I have one anywhere near meBRENDA L.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.Thelma H. | Overall Experience
Safe and secureMatthew M. | Overall Experience
Customer did not leave a comment.Darla C.
Customer did not leave a comment.RONALD C.
Customer did not leave a comment.CHARLES S.
Truck was damaged and had bad exhaust leakSean E.
Customer did not leave a comment.Henry H. | Overall Experience
Why are my charges so much I been getting notifications about my account being charged why ?? Ii rented it for 2 weeks my ex returned it he said why almost 900 in charges please explain .... or I will add to my bankruptcyCandace G.
Customer did not leave a comment.Cody J.
Customer did not leave a comment.DEBRA S.
Customer did not leave a comment.Travis B.
Friendly staff! Excellent service! I will reccomend this location to everyone I know.Joe Elaine P.
Customer did not leave a comment.Travis B.
Customer did not leave a comment.Terry L.
The only problem I had was rats chewed up some of my things.I foolishly had some food products (Salt and salsa) which probably attracted them.When we had the second hurricane my things were in that unit and stayed perfectly dry due to the units being on an elevated slab elevation.I would suggest some rodent poison of some sort as that's a pretty common thing with storage in my opinion.I am Very Pleased with this business.Very Professional!Thomas D. | Overall Experience
Customer did not leave a comment.Keith B.
The young lady was very helpful and nice! Good Customer service!!!michael W.
excelent place clean and safeMario S. | Overall Experience
Not charge me No really it was all great Thank and have a blessed dayMike S.
Customer did not leave a comment.Doug V.
go back and check the orders, I was charged twice for insurance, I had problems the entire day, and my gas gauge was broken, I was also charged for cleaning, when all I moved was 2 dressers..... the truck was in the same shape it was in when I got in it, except for the full tank of gas I put in itJolene M.
Customer did not leave a comment.TERRY J.
This location was amazing. Took care of everything i needed. The company itself Uhaul is terrible. Cancelled my reservation twice and gave the truck i reserved to someone else even though i had already paid. Called their corporate office and they refused to help me. Luckily the employees at the mini storage went above and beyond to make sure i got a truck to move for the weekend.Andrew H.
Customer did not leave a comment.BRENDA W.
Customer did not leave a comment.James C.
This is the 2nd time in the last month I've rented from uhaul and both times my orders were changed last minute. I was suppose to get a 6x12 this time and it was changed last minute to a 5x8. I tried calling the number in charge of orders and spoke fo a woman named Bree who was very rude from the start. I tried to be nice at first (I wasn't happy about order being changed last minute again) but she was so rude and unprofessional that things escalated. I am not sure how someone like that is allowed to work with the public. U-Haul is horrible about not having the equipment you reserve weeks in advance. That needs to get better as well as having professional when you call. This location was great and the last who worked here was wonderful.Paige G.
Outside storage units need some mice traps. It has plenty of mice poops everywhere and eat up some of my stuff. But other than that everything’s perfect no damages! Greatly appreciate for allow me use that storage unit for awhile. Thank you!Krystal B. | Overall Experience
They were completely helpful and professional and friendly.pamela B.
i was treated very bad when i returned the u haul due some dirt left in the truck. i returned the truck a few hrs late but i was in contact with the employees and explained my situation. i was charged for an extra day. the uhaul was due back that day. i was told it was alright if i was a little late. i very disappointed in the company and will not be using them again or recommending them to any friends or familyDavette B.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.GWENDOLYN H.
Customer did not leave a comment.Daniel B.
Customer did not leave a comment.Mark B.
Customer did not leave a comment.Toni R.
Store was closed upon arrival. I was able to contact owner via text with instructions. Which was not at all out of the way.FREDDEIE J.
Customer did not leave a comment.DOUGLAS M.
Customer did not leave a comment.nancy T.
Love this Sulphur location! The girls do an awesome job running the place I'll be back for sure!!jonathan M.
I was told reservations would be guaranteed or $50 credit would be put toward the rental. The time I needed to truck they were not open.Hank B.
Nothing I can think of. The lady is Sulphur was calm and cool headed even in the face of evacuation for hurricane delta and worked with me through being at work and traffic.Armondo A.
Customer did not leave a comment.KAYLA D.
Customer did not leave a comment.Brennan W.
Be friendlier to your customers. Manager was not that friendly nor understanding.MARGARET D.
Customer did not leave a comment.CHELSEA S.
I have used this location a few times over the years and they have always been friendly and gone above and beyond. They are friendly with everyone who comes in and feels like they know their customers.Eric L.
Uhauls on line set up to reserve/pay/pickup etc.... took hours to complete and the truck pick up was such a disaster. I called the phone number.. they kept referring to the online process.. the WHOLE process was stressful and time consuming.. NOT happy!Daniel B.
Customer did not leave a comment.Rhonda B.
Great attitude and very helpfulJohn L.
Customer did not leave a comment.Phuangpet V.
The lady that helped me out gave great customer service and was very helpful.Rebecca A.
The window on the truck literally exploded. All I did was open the door and the glass shattered. I went to talk to the lady and she questioned me as if I was lying about the window. This really upset me and I will not ever do business with these people or send anyone over there.Robert M.
Customer did not leave a comment.tony F.
Customer did not leave a comment.Ricky F.
Customer did not leave a comment.MONIQUE H.
Customer did not leave a comment.Matthew P.
Customer did not leave a comment.John H.
Clean the inside of the truck, or make sure the door are closed..from maybe rain....inside of truck smells a bit sour. But equipment and back of truck qas spotlessTheresa G.
Customer did not leave a comment.OSCAR R.
Customer did not leave a comment.Erin C.
Make the contract available for viewing . I had to print it out to see it. You could print it out if you can't make it viewable.PAUL B.
Great customer serviceVivki N.
I would definitely use this store again to rent a uhaul. Very good serviceASHLEY C.
Customer did not leave a comment.Nicholas M.
Great Customer ServiceDavid H.
Excellent Service!!!Chauncey D.
Customer did not leave a comment.Melanie L.
Customer did not leave a comment.Lonnie L.
Very nice!Sarah P.
Customer did not leave a comment.Vicki S.
With this covid19 pandemic, things couldn't have been better. I thank the lady who helped me during a difficult time. God bless you all.Daniel H.
My experience with this U- haul location was great.The lady at the front counter was beyond nice. The truck was in good condition .Phyllis P.
Customer did not leave a comment.MIKE N.
Keep up the good work!tamika J.
Customer did not leave a comment.JOHN D.
Great service will use again in the futureBrandon H.
Customer did not leave a comment.Sabrina L.
When I rented the truck nobody came out to show me anything and verify anything on truck. I got in truck and went from sulphur to vinton than we loaded up but the rain started and delayed us. Then we called and rented another day and was told we would get an additional 89 miles for second rental. We left from vinton went to Eunice drop off and then went to rayne and dropped off and when I returned it they said it was showing we put 300 something miles on the vehicle. There was no way we mapped it and it was only 100 something total miles. I told them that when I returned it and they told me at the dealership I returned it to that they must have put wrong milage in when they typed it in. We have witnesses that know where we went and stuff in truck that also said they will testify that we did not go that many miles. The people tried to call the office when i returned uhaul and they seen it was not right and we mapped it and did miles. But were told they have to go with what the milage says on odometer. That was very wrong and I'm not ever going to recommend uhaul or use them again.Tabitha R.
Took care of our every need enough space for what we neededELIZABETH W. | First Impressions