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Moussa W.
Customer Reviews for Nest Furniture & Design
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
there is not enough inventory of trucks in Warsaw,IN would use U-Haul more if you had trucks when needed.
Brian K.Truck had mechanical issues. Front end was out of alignment or ball joints were bad.
Donald H.they had the truck we needed at a fair price. Very friendly service, will use again when needed.
Brian K.The truck was actually filthy - I had to throw away garbage from a previous user. The trailer has 5 chains - 2 that loop around the axles of the vehicle it's carrying, 2 that hook to the loops on the truck hitch and one that works the trailer emergency brake. All 5 should have a rubber retaining strap to keep them from coming loose. only 1 of the 5 chains had the retaining strap! The truck was also low on coolant - we discovered that during a breakdown that occurred 400 miles into my 1,000 mile trip.
gary P.Never had contact with anyone at this location. Was there twice and had to call to get any information on status return. Was charged an extra fee as I didn't return the trailer to the location Uhaul suggested. Don't know why I was charged as I had an open dropoff option.
RICHARD S.I thought I had selected another Uhaul Location (same street address, except different road (old 30 vs new 30) cost a little extra on milage. Will double check myself next time!
Clinton N.Provide a chauffeur?
Charles K.Just do what u been doing you were awsome i will be renting from this store again guaranteed
david V.Being in the hospitality business for over 20 years, I must say that I was impressed by the excellent customer service. As soon as we stepped out of our vehicle, we were told Hello & they let us know they would be right with us. They made us feel very comfortable & I really appreciate that. Will definitely reccomend this location!!!
German G.Very helpful a d friendly!
Matthew P.Customer service was great and friendly. Check-in and out was quick and efficient. I would recommend this location to anyone, Luke will ensure you're taken care of and satisfied.
David M.