Excelente servicio
AILEC R
Customer Reviews for Network Auto Brokers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent services I recommend it thanks
ALFREDO DVery profesional
JORGE LGood👍
NESTOR NGood service, quick in and out. The car was new but obviously previous renters did not take good care - back door was hard to open because the lock was bent due to an accident. It obviously is a popular season for van rentals, associate did not have time to add air to tire (low tire pressure alert). It was a good experience overall. I would recommend this business.
Katarzyna MMake hiring faster when it is done in person in the office
RAMON HNothing to add
JULIO EMuy buen servicio y atendió todo fácil y rapido
Juan AMake sure the rental agent is there on time rather 15 minutes late, the rental has been cleaned prior to our pick up time and the items we reserved (a furniture dolly) are actually available. Moving without a furniture dolly was very difficult and required that we carry items which we should not have been lifting because they were way too heavy. We will be feeling the effects for some time.
Victoria SThe customer service was amazing, fast, friendly, and responsive. I’ve already reserved another date.
Michael FThis location gave me a roast infested van and then gaslit me into it being my problem
Manuela GVery pleasant to work with Ysel
Hilda MExcellent customer service!
Maria HI was charged an extra day
Andres GI have a ticket opened with customer support 3954809. I am still waiting for an update. The owner’s son rented me van and said their store is closed on Sat and Sun so I cannot return the van until Monday (I can keep the van until Monday free of charge), when I return on Monday they charged me for 3 days. I need my money back!!
Shreyaben SI specifically omitted insurance on my rental because I am an insured driver and my credit card carries collision insurance for rental vehicles. However, somehow between when I made the booking and took the car, insurance was added to the price without my knowledge. I only received the contract via email after I had taken the car. Then, at the rental location, I was told "It's only $20" but that it could not be taken off since I was already returning the vehicle. If it is only $20, then why do I have to eat the price of this as opposed to the dealer? Clearly there was some kind of a miscommunication between the system from when the booking was placed to when the vehicle was taken or at the very dealer where the insurance was added without my knowledge or consent--after I specifically omitted it from the booking.
Richard BThe experience was ‘First Class,’ keep doing what you’re doing. My thanks to your office manager, Karla, for making sure everything went seamless and hassle-free.
Rolando Rtruck maintenance
LUIS DEverything at the location was great. The only issue I had was with the Uhaul app. It is almost impossible to work with. After 20 minutes of trying to gey passed one step. I went to the website as a last ditch effort and completed return in less than 5 minutes. Please fix your app
Andy SExcelente servicio
REZKALLAH YThank you for making my moving day less stressful! =)
FRANCIS SVery courteous and friendly. Greeted me outside when I pulled in and made the drop-off (and pick up) seamless.
BRIAN MHorrible service and the van smelled like an entire zoo was transported there.
Miguel REverything was good easy pick up and return.
JOHN HVery friendly staff. Very happy I chose the location for my business.
ERIK TGreat place and excellent service.
ERIK TI rented a van and had no problems. There was a little sand on the floor, so I guess that should've been cleaner, but it was only sand and not grimey dirt. Overall my experience was great.
Ethan TI was charged twice for “two rental periods” even though my agreement said the charge was by the mile plus $19.95, NOT by time, and I could return the vehicle within business hours. Ridiculous — had to do a credit-card chargeback. This didn’t happen at other locations.
Arielle CEverything is perfect
Angel APick up and drop off were a breeze! Very friendly and courteous.
CHARLES MN/a
Erik TThe facility we rented from was fine. U-Haul is the problem. I went through the corporate website to book my reservation had a supervisor confirm that everything was scheduled the way I wanted it received a confirmation number. The day before pick up was scheduled I received a phone call also from corporate informing me that none of the electronica pick up arrangements were possible at that location. It delayed my entire day, my driver wound up having to put it on his credit card, due to the miss communication from corporate I will never again rent from U-Haul!
Donald Bwas a good service
Juan AVery friendly and helpfull
DORA BGreat service. Staff was professional and friendly!
George PNone
DIONY PThis location was great !
Elizabeth Dgood
DENYS FRoxana from the original location I reserved a trailer pick up at (Las Brisas) was exceptionally helpful!
Charlene EWell my rental time was between 10 am to 6 pm. Because uhaul and the local office has a different time cost me pay another day and that isn't not correct no my fault. but costumer pay the price tanks and have a nice day
ORLANDO RExcelente atencion
Lazara CThe best Thank you
Ana MKARLA and staff were great ! Thank you .
Marco TI was charged $28 extra for a coverage that I did not request. I will NEVER go to this location again and U-Haul has lost all my trust and business
Sonia RThe UHaul van was very pleasant to drive.
Maria MGreat local spot by my house. Never knew this place existed. Moved from bird road to coral way. I did the app pick up and drop off. Totally A+. Lady inside was super nice and chilling. Thank you.
JOSE SExcellent people, the secretary is friendly and professional. Thanks.
Zheyda TThey don’t have late drop off times available.
Vernon CI try at another location, precisely at 14801 Bethune Dr, Miami, FL 33176, but they dont help me at all. They put to many obstacles to rent. And then I find the this site near my old home and Karla help me so much even at the phone, she is nice and kind.
Javier CMake sure you have more trucks to offer your costumers on schedule time, so they can be clean inside and maintaine the proper way.
Albert SVery nice customer service. Highly recommend to anyone.
Erik TThey were very helpful and accommodating. I highly recommend.
Yvette PYou can start by updating the hours for the locations. They are wrong you schedule a pick up of a truck at 7 am because that is whatbthe website says and you end up finding out the next day that the location wont open until 10 am. So whatever you have planned gets ruined because you guys have a schedule that you dont follow. On top of that your phone service does not have an explanation. I ended up paying more because what i had scheduled to pick up at 8 am turned out to be at 11.
Boris SSuper nice lady
seidy BGood and fast service. No wait time
Mahamalage PAll went well and Iwqs well served by the employees and the equipment.
lee w