Customer did not leave a comment.JOSE R.
Customer Reviews for Network Auto Brokers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged twice for â€œtwo rental periodsâ€ even though my agreement said the charge was by the mile plus $19.95, NOT by time, and I could return the vehicle within business hours. Ridiculous â€” had to do a credit-card chargeback. This didn't happen at other locations.Arielle C.
Everything is perfectAngel A.
Pick up and drop off were a breeze! Very friendly and courteous.CHARLES M.
Customer did not leave a comment.Diosnel V.
The facility we rented from was fine. U-Haul is the problem. I went through the corporate website to book my reservation had a supervisor confirm that everything was scheduled the way I wanted it received a confirmation number. The day before pick up was scheduled I received a phone call also from corporate informing me that none of the electronica pick up arrangements were possible at that location. It delayed my entire day, my driver wound up having to put it on his credit card, due to the miss communication from corporate I will never again rent from U-Haul!Donald B.
was a good serviceJuan A.
Customer did not leave a comment.Wiquelme M.
Very friendly and helpfullDORA B.
Customer did not leave a comment.Marisabel O.
Customer did not leave a comment.ADALI B.
Great service. Staff was professional and friendly!George P.
This location was great !Elizabeth D.
Customer did not leave a comment.Cody H.
Customer did not leave a comment.ANDRES L.
Customer did not leave a comment.MARIA T.
Roxana from the original location I reserved a trailer pick up at (Las Brisas) was exceptionally helpful!Charlene E.
Well my rental time was between 10 am to 6 pm. Because uhaul and the local office has a different time cost me pay another day and that isn't not correct no my fault. but costumer pay the price tanks and have a nice dayORLANDO R.
Customer did not leave a comment.Javier B.
Excelente atencionLazara C.
The best Thank youAna Maria V.
KARLA and staff were great ! Thank you .Marco T.
I was charged $28 extra for a coverage that I did not request. I will NEVER go to this location again and U-Haul has lost all my trust and businessSonia R.
Customer did not leave a comment.Juan J.
Customer did not leave a comment.JULIO M.
The UHaul van was very pleasant to drive.Maria M.
Great local spot by my house. Never knew this place existed. Moved from bird road to coral way. I did the app pick up and drop off. Totally A+. Lady inside was super nice and chilling. Thank you.JOSE S.
Excellent people, the secretary is friendly and professional. Thanks.Zheyda T.
They don't have late drop off times available.Vernon C.
Customer did not leave a comment.scott B.
Customer did not leave a comment.CARLOS C.
Customer did not leave a comment.Jessica D.
I try at another location, precisely at 14801 Bethune Dr, Miami, FL 33176, but they dont help me at all. They put to many obstacles to rent. And then I find the this site near my old home and Karla help me so much even at the phone, she is nice and kind.Javier C.
Make sure you have more trucks to offer your costumers on schedule time, so they can be clean inside and maintaine the proper way.Albert S.
Very nice customer service. Highly recommend to anyone.Erik T.
Customer did not leave a comment.JUAREZ L.
Customer did not leave a comment.VICTORIA C.
They were very helpful and accommodating. I highly recommend.Yvette P.
Customer did not leave a comment.CARLOS A.
Customer did not leave a comment.LILY O.
Customer did not leave a comment.Aracely B.
You can start by updating the hours for the locations. They are wrong you schedule a pick up of a truck at 7 am because that is whatbthe website says and you end up finding out the next day that the location wont open until 10 am. So whatever you have planned gets ruined because you guys have a schedule that you dont follow. On top of that your phone service does not have an explanation. I ended up paying more because what i had scheduled to pick up at 8 am turned out to be at 11.Boris S.
Customer did not leave a comment.Reinaldo F.
Super nice ladyseidy B.
Customer did not leave a comment.EUSEBIO E.
Good and fast service. No wait timeMahamalage P.
All went well and Iwqs well served by the employees and the equipment.lee W.
Customer did not leave a comment.Paula J.
Everything went smoothly and fast!Carol J.
Customer did not leave a comment.Tony Z.
Customer did not leave a comment.JORGE A.
the woman working there is absolutely a pleasure. She deserves to be recognized for her great service.lorna A.
Customer did not leave a comment.Taylor L.
Customer did not leave a comment.zully R.
Customer did not leave a comment.Mercedes R.
The only cons, is that they're not open on Sunday and I had to go early on Monday to drop off and get to work late. But I was informed prior to the rental. Not a big deal though. Maybe the option to drop off at another near by location would be nice.Juan C.
All is fine.Omar G.
Customer did not leave a comment.Ioannis K.
Customer did not leave a comment.Frances R.
Customer did not leave a comment.manny L.
Customer did not leave a comment.Zachary B.
even though the truck was not overall clean, the customer service was excellent.Reinaldo F.
Karla did a thorough job explaining, completing documents and getting us on our way in a quick and efficient manner.Susy R.
I will use this location as much as possible this has been my best experience with a u haul dealer everCarlos A.
Customer did not leave a comment.Bradley R.
Customer did not leave a comment.FRANCISCO Y.
Customer did not leave a comment.Victor R.
Customer did not leave a comment.DAMIAN R.
Customer service was good. Carla was very helpful and accommodating. I will definitely recommend this franchise location.ANIBAL F.
Customer did not leave a comment.HUGO P.
Karla was just awesome and the truck was clean and Gas full! Nice experienceJeniffer G.
HIS STORY IS A RED ALERT! These criminal corporations are genetically targeting white people for destruction! This clearly looks like the chemicals in the foods are targeting white people only and not the people of other races from other continents or simply immigrants to our white countries. Make sure you share this among your friends! Chemicals, diet, stress, and lifestyle choices have caused the sperm levels of White men to plummet to less than 50 percent of what they were four decades ago, a new study has found. The research found that sperm in the ejaculate of men from Europe, North America, Australia, and New Zealand fell by 1.4 percent every year between 1973 2011, leading to an overall drop of just over 52 percent.GUSTAV S.
Customer service was very good but we were unable to rent a dolly because they only had one and the previous customer had taken it. Also, the office manager had trouble initiating the order because the U-Haul website would freeze on her. This is obviously an issue with U-Haul's software since the same thing happened in another U-Haul location.emilio F.
We were very happy with the service and truck rental. The truck was clean and in good working order. Karla was efficient and took care of everything we needed. I would certainly go back to this location the next time I need a rental truck in the Miami area.Tina M.
Customer did not leave a comment.Norge R.
Customer did not leave a comment.patrice T.
Refund issue has not been resolved. Really difficult to locateWillmor F.