This was not my original preferred pick up point. This rating is for the location in Tuscaloosa, on Skyland Boulevard. When I arrived, they did not have my preferred equipment, and I had to drive an hour away to get what I needed. They were not helpful. They had a trailer that I’ve could’ve used, but they refuse to let me take it out of town. Terrible experience in Tuscaloosa.
JORDAN J
Customer Reviews for S Smoke
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-Haul I received. Which was the only one they had. I would have been embarrassed to hand over the keys to that nasty disgusting smelling vehicle that I received.
Carolyn DWas charged 16.00 extra dollars for the insurance that we did not approve
Michael GI was charged 187.00$ at pick up which included deposit and insurance..my receipt only showed the amount of 94.00$...I would like to know where my money is
VALERY W