First of all, there’s no signs. The guy was nice enough inside, but never did a pre-inspection gave me a without any dollies or blankets or any opera such and gave me a truck that was basically on empty. When I went and filled it up and took a screenshot of the 29 gallons. I filled up. I was still charged gas even though I returned the truck with more gas and I was provided and then U-Haul customer service is still trying to charge me $83 for gas when I returned the truck with more gas it was provided. I’ve escalated this to some guy named Jeremy who said because the initial guy didn’t do the inspection. It was my fault somehow that we didn’t have evidence at the truck was on empty. This is bogus and you only need to investigate.
Shannon M
S Smoke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumiton, AL 35148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My experience with U-Haul was very positive. The rental pick up location (S Smoke) was very clean, professional and the staff treated me well. I would do business with S Smoke again and would highly recommend it to anyone needing a rental.
JAMES NNeeded a smaller truck, but had to rent the biggest one. Wish there was more options.
FORREST SI don't know of anything that would have made it any easier.
TIMOTHY Lcontinue what you are doing
Cecil W