Customer Reviews for Nikki's Etc LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nikki's Etc LLC

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Tiffany M. on

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I returned my rental truck and tow dolly the day before it was due and was charged for an extra day. Every time I called to ask a question the service agent was very sharp and had an unpleasant tone. I also called the day after returned the equipment and was told everything was ok. I called back to ask about the extra charge and was advised someone should be calling me to correct it. I'm still waiting. My experience from start to finish was a disaster for me.

Diego C. on

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Dropped off during off hours.

Dwight R. on

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Earlier hours of pick up

Roy D. on

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Customer did not leave a comment.

Karen R. on

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The staff was late and borderline rude. We waited for about 15 minutes just for someone to show up at the location, and then it took another 20 or so before we could actual get the truck. It was 9 AM, during normal office hours. The lady had me upload my own license, which then didn't even work. She spent a good 5 minutes just looking for a pen. They also only had a 15' truck, when I had reserved a 10' online in advance, and then tried to charge me the $10 more for them not having the equipment. They apparently tried to call me a day before my reservation, but I had no idea what "Nikki's Etc." was, so I did not answer. I would have assumed if it was a business, they would have left a message, but they did not. Even though it is nearby, I would never use that location again.

Joseph G. on

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Customer did not leave a comment.