Customer Reviews for Nima Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nima Food Mart

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jennifer W. on

Rating:

This location does not give any preference to their U-haul customers. We waited about 30 min to rent the U-haul because of customers coming in and out. We were in line but our service had to keep being put on hold until the one guy finished with his customers they kept coming in and out. When we brought the truck back we waited another 20 to 30 mins so that they guy could wait on his customers as well. This location needs more than one cashier since they are a U-haul rental location. I will never rent from this location again.

ZENOBIA M. on

Rating:

Offer a discount if not using minimum day amount. I was really in a bind and it took my whole check for $407. I only drove it 8 hours. Sad face.

ariel w. on

Rating:

Customer did not leave a comment.

greg b. on

Rating:

Customer did not leave a comment.

ROBERT P. on

Rating:

Customer did not leave a comment.

paul v. on

Rating:

Customer did not leave a comment.

Tamica P. on

Rating:

Customer did not leave a comment.

Chelsea A. on

Rating:

Terrible service. Called ahead and did not have receiver to buy was told they did. Missing link for trailer to connect to truck, they had to go another lot to find. Very unhelpful. Will never go to this location again.

James M. on

Rating:

Customer did not leave a comment.

kimberly j. on

Rating:

Customer did not leave a comment.

Jean M. on

Rating:

Customer did not leave a comment.

Scott J. on

Rating:

Customer did not leave a comment.

chris c. on

Rating:

Customer did not leave a comment.

Natalia C. on

Rating:

Customer did not leave a comment.

breana p. on

Rating:

Regular maintenance on the van would be great because the breaks seem to be struggling and my partner indicated that it sounded like there need to be some work under the hood and he works with cars all the time. Also, i rated the location overall because its placement with trying to maneuver a truck to the opposite way of traffic was difficult.

MARLEY H. on

Rating:

Customer did not leave a comment.

Teng M. on

Rating:

Customer did not leave a comment.

Ryan P. on

Rating:

Customer did not leave a comment.

Tammy K W. on

Rating:

Customer did not leave a comment.

Sarah M. on

Rating:

The employee was helpful, quick, responsive, and the transaction went very smoothly. Thank you so much for helping a stressful day be a little less stressful. I have already recommended this location to a friend.

rick b. on

Rating:

Staff was patient, attentive and helpful. NO trouble at turn in. Easy as pie. Great location.

Prathamesh D. on

Rating:

Customer did not leave a comment.

James E. on

Rating:

Customer did not leave a comment.

julie f. on

Rating:

Customer did not leave a comment.

alex w. on

Rating:

Show balance before demanding signature. Communicate better.

Cynthia I. on

Rating:

Truck was not cleaned out, a full and open beer can was left in there and made the back of the truck stink with the 90 plus degree weather.

Michael M. on

Rating:

Customer did not leave a comment.

Amy C. on

Rating:

Great customer service, thank you!

joel m. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

Who cares - a drop off location is a drop off location.

Gwendolyn T. on

Rating:

Customer did not leave a comment.

bryon M. on

Rating:

The operator was excellent. U-Haul corporate assistance to him was horrible. With a reservation & arriving on time, it took 1.5 hours to pick up the truck because the system would not allow him to change a mistake in the reservation. I had called the day before to correct the mistake (time of rental) and was told by U-Haul everything was good, but it wasn't. The operator had to treat me as a walk-in for me to get the rental info correct, then cancel the reservation. Non of this was Nima Food Mart's fault. Other than that, everything else was great.

SCOTTY M. on

Rating:

The 15 ft was unavailable and that was my only disappointment. This is my 2nd rental from this location in 5 months and I went back because the first experience was the same: Professional, courteous, thorough. Very easy to work with.

MICHAEL S. on

Rating:

very disappointed with your process. 1 day late receiving equipment ordered 2 months in advance and the dropoff location on my confirmation no longer accepting U-Haul trucks - wasted 1 hour of my time trying to return (dropoff) the truck.

MIGUEL C. on

Rating:

This location is at a service station, and U-Haul is just one of its services. It sells gasoline, has a car wash, and a pretty substantial grocery mart selection. There isn't a whole lot of space to maneuver trucks and trailers with all they've got going on there, but the staff was helpful, friendly, and highly responsive.

Claire B. on

Rating:

Customer did not leave a comment.

Rick C. on

Rating:

Customer did not leave a comment.

Paul B. on

Rating:

Customer did not leave a comment.

Heather L. on

Rating:

The staff was very friendly, helpful, and accommodating.

ashley c. on

Rating:

Very nice little establishment.

James J. on

Rating:

Customer did not leave a comment.

Harry m. on

Rating:

Make sure they check the equipment before they rent out. Other than that good job.

Franchesca H. on

Rating:

Customer did not leave a comment.

herbert s. on

Rating:

Make the online process faster and easier!

Steven A. on

Rating:

Customer did not leave a comment.

Allison K. on

Rating:

The truck had no oil in it and required 3 quarts. This was also not a one way station which was not explained nor appropriate as I chose a one way truck.

Roger S. on

Rating:

Customer did not leave a comment.

Jose M. on

Rating:

Fue fácil la entrega y cerca de donde lo usamos el camión