Customer Reviews for Nima Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nima Food Mart

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Sarah M. on

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The employee was helpful, quick, responsive, and the transaction went very smoothly. Thank you so much for helping a stressful day be a little less stressful. I have already recommended this location to a friend.

rick b. on

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Staff was patient, attentive and helpful. NO trouble at turn in. Easy as pie. Great location.

Prathamesh D. on

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James E. on

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julie f. on

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alex w. on

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Show balance before demanding signature. Communicate better.

Cynthia I. on

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Truck was not cleaned out, a full and open beer can was left in there and made the back of the truck stink with the 90 plus degree weather.

Michael M. on

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Amy C. on

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Great customer service, thank you!

joel m. on

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Robert B. on

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Who cares - a drop off location is a drop off location.

Gwendolyn T. on

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bryon M. on

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The operator was excellent. U-Haul corporate assistance to him was horrible. With a reservation & arriving on time, it took 1.5 hours to pick up the truck because the system would not allow him to change a mistake in the reservation. I had called the day before to correct the mistake (time of rental) and was told by U-Haul everything was good, but it wasn't. The operator had to treat me as a walk-in for me to get the rental info correct, then cancel the reservation. Non of this was Nima Food Mart's fault. Other than that, everything else was great.

SCOTTY M. on

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The 15 ft was unavailable and that was my only disappointment. This is my 2nd rental from this location in 5 months and I went back because the first experience was the same: Professional, courteous, thorough. Very easy to work with.

MICHAEL S. on

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very disappointed with your process. 1 day late receiving equipment ordered 2 months in advance and the dropoff location on my confirmation no longer accepting U-Haul trucks - wasted 1 hour of my time trying to return (dropoff) the truck.

MIGUEL C. on

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This location is at a service station, and U-Haul is just one of its services. It sells gasoline, has a car wash, and a pretty substantial grocery mart selection. There isn't a whole lot of space to maneuver trucks and trailers with all they've got going on there, but the staff was helpful, friendly, and highly responsive.

Claire B. on

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Rick C. on

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Paul B. on

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Heather L. on

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The staff was very friendly, helpful, and accommodating.

ashley c. on

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Very nice little establishment.

James J. on

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Harry m. on

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Make sure they check the equipment before they rent out. Other than that good job.

Franchesca H. on

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herbert s. on

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Make the online process faster and easier!

Steven A. on

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Allison K. on

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The truck had no oil in it and required 3 quarts. This was also not a one way station which was not explained nor appropriate as I chose a one way truck.

Roger S. on

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Jose M. on

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Fue fácil la entrega y cerca de donde lo usamos el camión

William S. on

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Jim C. on

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Shakira L. on

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Stephen G. on

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Location is a convenience store. U-Haul rentals secondary business.

Venderla K. on

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Marina D. on

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Simon H. on

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KIm S. on

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HERBERT S. on

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Add pick up truck to all of your locations, not just Atlanta Highway, Athens, Georgia.

sean m. on

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Susanne R. on

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Bob D. on

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My wife thought the cab smelled like cigarette smoke. But I couldn't smell it that distinctly. Overall great rental.

Jack S. on

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I rented at other location in Athens on Atlanta Highway and it was crowded and slow getting me checked out...

Tondra C. on

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Gabriela p. on

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Took WAY too long to check the truck out

linda r. on

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CURTIS M. on

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Ilan K. on

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Charlesb H. on

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The business sells pornography which I find offensive. It took over 40 minutes for me to get the Uhaul--they were servicing their covenience store customers.