Customer Reviews for Nima Food Mart
(U-Haul Neighborhood Dealer)

416 reviews

205 Hawthorne Ave   Athens, GA 30606

(706) 395-4367

Location Hours

  • Mon-Sun: 7 am - 7 pm

Services at this Location:

Contact Us

(706) 395-4367

205 Hawthorne Ave
Athens, GA 30606

Services at this Location:

Location Hours

  • Mon-Sun: 7 am - 7 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All good. Thx!

Mickey Y. 
Rating:
5.0

Customer did not leave a comment.

Tomoyuki I. 
Rating:
5.0

Customer did not leave a comment.

Owen R. 
Rating:
5.0

Customer did not leave a comment.

Sammy W. 
Rating:
5.0

I was shocked at how easy return was at this location! The hours were super-convenient since it doubles as a gas station. I parked the truck, checked in with the guy working, he verified gas and mileage, and I was on my way.

Kelly C. 
Rating:
5.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

Gregg A. 
Rating:
2.0

We had an incredibly difficult time with our truck, with this location, and are not having to do a follow up with billing concerns. The truck drove very poorly and I would not have trusted driving it more than a few miles.

Olivia A. 
Rating:
5.0

We had some issues when we were picking up and the attendant worked tirelessly to help us navigate all the steps so we had a successful experience!

LORI B. 
Rating:
5.0

Not much. I love Uhaul rentals. It's very easy to get a U-Haul rental.

karen P. 
Rating:
4.0

The only bad thing is that they overcharged me, I used a van and they told me that it was 79 cents per mile and they charged me 99 cents per mile and I told the person who gave it to me and he didn't even do it

jennifer G. 
Rating:
5.0

Customer did not leave a comment.

Greg W. 
Rating:
4.0

Customer did not leave a comment.

Charles N. 
Rating:
1.0

It took a long time to pickup the rental and drop off the rental. Once I got in the truck I took a picture of the gas level and mileage. I did not get out of the parking lot and the mileage changed. So I feel that I should get a mile back. I told the clerk that and he just walked away. This place is not even safe.

Jeff B. 
Rating:
3.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
3.0

The location was fine except there is a homeless camp behind the property and we were stopped by a homeless man who wanted to check the truck to make sure his friend wasn't sleeping inside. Maybe offering truck bed locks?

Amanda S. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
1.0

Truck had broken down, had wiring issues, truck also had a gas leak if topped off all the way, roadside assistance took 90 mins both time i had to request it. all in all it took 6 hours of waiting for roadside assistance.

HARSHIL B. 
Rating:
5.0

Have more gas available.

Charisoa C. 
Rating:
3.0

It wasn't given to my clean. It had water bottle, trash and cigarette butt in the drivers side door. Personal items including a sock in the floor board and more cigarette ashes.

KAREN E. 
Rating:
3.0

Customer did not leave a comment.

Brent L. 
Rating:
4.0

Customer did not leave a comment.

Stacy C. 
Rating:
1.0

Customer did not leave a comment.

Ashley G. 
Rating:
5.0

Customer did not leave a comment.

herbert W. 
Rating:
5.0

Customer did not leave a comment.

ROZELLA T. 
Rating:
5.0

Customer did not leave a comment.

Dilavar H. 
Rating:
5.0

Pickup was very smooth

PATRICIA T. 
Rating:
4.0

Customer did not leave a comment.

BEN H. 
Rating:
1.0

They charged an additional 5.00 for what?????

David B. 
Rating:
5.0

Fast and friendly

CRISTIE H. 
Rating:
3.0

Customer did not leave a comment.

BRADLEY F. 
Rating:
4.0

The inside of the truck was not properly cleaned between uses. The inside was sticky and had trash.

JACOB K. 
Rating:
3.0

Customer did not leave a comment.

BENJAMIN R. 
Rating:
5.0

Customer did not leave a comment.

ETHAN L. 
Rating:
1.0

Had no truck, tried putting me in a damaged truck from an accident that wasn't fixed. Got hung up on about 10 times and didn't even get a truck.

Shawn K. 
Rating:
5.0

Everything went quick and smooth.

RENEE P. 
Rating:
1.0

Rude unfriendly.

Marquis II M. 
Rating:
3.0

We had zero customer service . I spent more time on hold and trying to get access online than we actually had the truck. VERY disappointed!

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
5.0

It was fast and easy friendly service

Ronald W. 
Rating:
5.0

The register guy was very friendly and helpful i never rented from uhaul before but he helped me on every step to rent one. Thank you

MARIA R. 
Rating:
5.0

Excellent agent! Very helpful. Awesome trailer

DANNY H. 
Rating:
1.0

Customer did not leave a comment.

KENDRIA L. 
Rating:
5.0

I found the staff very courteous and helpful. Great service.

JAMES B. 
Rating:
1.0

Customer did not leave a comment.

ADELA O. 
Rating:
3.0

The fuel gauge is delayed and I ended up over filling past what I originally started with. I'm a little frustrated that I was charged for the few extra miles I put on the truck than expected when the extra gas more than compensates.

AUSTIN C. 
Rating:
5.0

Great Customer Service

ELGIN W. 
Rating:
1.0

Don't overcharge someone almost $500 and ruin their checking account for 5 days and act like you don't care

CHRISTOPHER B. 
Rating:
4.0

Customer did not leave a comment.

SYLVIA F. 
Rating:
5.0

Thanks to the friendliest gentleman who helped us return the hitch :+)

ALEXANDRA ELLIS B. 
Rating:
3.0

Customer did not leave a comment.

Wesley B. 
Rating:
2.0

The experience, customer service, everything was all fantastic! However, the location of the rental place was subpar to put it lightly. I did not feel 100% safe being there but the customer service is what changed my mind. Thank you!

NEAL D. 
Rating:
5.0

Very nice and professional experience!

Daniel J. 
Rating:
4.0

Customer did not leave a comment.

THOMAS A. 
Rating:
5.0

Customer did not leave a comment.

IRIS C. 
Rating:
5.0

They went above and beyond to help us find out where we were suppose to drop off rental because the location had been changed with no notification.

ALYSSA G. 
Rating:
3.0

Customer did not leave a comment.

ELLIOT H. 
Rating:
4.0

Customer did not leave a comment.

George K. 
Rating:
3.0

The u haul was filthy, but the staff was extremely nice therefore I would recommend this location.

JOAN Q. 
Rating:
5.0

The price we gave it to me, it's not ... we took more money...

SONIEL D. 
Rating:
5.0

Very helpful and no issues with the trIler. Smooth moving experience!

CYNTHIA B. 
Rating:
5.0

Customer did not leave a comment.

DELANRA W. 
Rating:
3.0

Truck was not what I reserved. It wasn't prepped for the rental. 2 dozen furniture pads were in the front seat. I did not reserve furniture pads. Truck was not dirty, but the interior should have been wiped down due to the COVID situation.

STEVEN P. 
Rating:
3.0

It's just a gas station, not sure what could be helped other than having more room to maneuver the truck, bit that's a big ask.

SAMUEL K. 
Rating:
5.0

Customer did not leave a comment.

TARVILE M. 
Rating:
4.0

Customer did not leave a comment.

LINDA L. 
Rating:
1.0

Vehicle was dirty in the cab and in the van. Customer service is poor.

SHERRY J. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
3.0

Customer did not leave a comment.

BRITTANY B. 
Rating:
5.0

Customer did not leave a comment.

SHANTEL W. 
Rating:
2.0

Y'all took $200 from me I only had it for two day

Robby B. 
Rating:
3.0

Customer did not leave a comment.

CLYDE W. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
3.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

It's good

ERIN K. 
Rating:
5.0

Customer did not leave a comment.

MARION K. 
Rating:
5.0

Customer did not leave a comment.

ISAIAH E. 
Rating:
5.0

Customer did not leave a comment.

marvin B. 
Rating:
5.0

Everything was outstanding no changes needed perfect 10.

THOMAS M. 
Rating:
4.0

Customer did not leave a comment.

Patrick G. 
Rating:
1.0

charged me for equipment I didn't get or use!!

Jon T. 
Rating:
5.0

Customer did not leave a comment.

ZENDEL C. 
Rating:
5.0

Customer did not leave a comment.

william P. 
Rating:
4.0

Customer did not leave a comment.

SILVIA R. 
Rating:
5.0

Customer did not leave a comment.

RONNIE S. 
Rating:
2.0

The mileage in my truck was recorded incorrectly. It was as if they did not account for the miles driven by the previous customer. I called this location to report my issue and they told me I was at fault because I did not take a picture of the odometer when I began my rental. No one told me I needed to do this. The seats of the truck were covered in crumbs and cigarette burns. However, the truck was in great mechanical condition and very easy to drive.

Allison P. 
Rating:
3.0

Customer did not leave a comment.

octavia B. 
Rating:
4.0

Quick and easy pickup process, especially with the app!

Edward A. 
Rating:
5.0

Customer did not leave a comment.

VERONICA S. 
Rating:
3.0

Customer did not leave a comment.

ALLAN D. 
Rating:
3.0

truck not clean, in cab smell like smoke Attendant was friendly

Joseph L. 
Rating:
1.0

Absolutely horrible experience, the truck was dirty, the brakes did not work properly, the pick up location is an absolute dump, disgusting. I will never ever rent from this place again and they should have their uhaul license revoked

Ashley C. 
Rating:
5.0

Customer did not leave a comment.

NANCY W. 
Rating:
5.0

No suggestions— all went smooth and as agreed.

JOHNNY F. 
Rating:
3.0

AC was out and neighborhood was shady.

Rose W. 
Rating:
1.0

Literally in a gas station. Staff member literally just took my papers and told me to drop the trailer. No help whatsoever and just overall bizarre. Then I preceded to get charged for an extra day and the staff member forged the drop off time to be a day after. Ridiculous.

Roger F. 
Rating:
4.0

Customer did not leave a comment.

CESAR D. 
Rating:
2.0

There was a styrofoam cup left in the cup holder, which by itself isn't a huge deal, but I told the guy behind the counter and he assured me it was no big deal, it had already been checked - given that there was no way the inside of the truck could have been properly sanitized by the COVID protocol specified on the UHaul website, I was a little disappointed and I wonder how many other locations are just checking boxes. Ultimately, after I specifically asked him to, he removed the coffee cup, but I mentioned that it probably should be sanitized for COVID stuff and he didn't acknowledge the request (I could have asked more directly, probably, but at that point I was in a rush and tired of feeling like I was putting him out and left). I also wasn't given the mattress cover I prepaid for online - by the time I realized I had already gotten to my apartment, and just went without it. I got a refund when I returned the truck (it took ~15 minutes), but I would rather have gotten the cover when I picked up the truck, of course.

Alyssa B. 
No reviews have been submitted for this location.

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