All went well on both pickup and drop off. No complaints at all.
JOHN D
Customer Reviews for Nisha Impex
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location did not have the key in the lock box. The employee in the Chevron said the person that rents trucks was on vacation. The field general manager had to get Involved after an hour and the employee finally handed over the key. We also ordered and paid for a moving dolly and it wasn’t in the truck. I would never rent from this location again.
Paul BWhen I planned my rental I had parked my car .6 miles from a u-haul location. When I picked up my u-haul that location was not an option for my drop-off. I ended up walking 2.5 miles to my car.
Kristen BMy main problems with my rental had nothing to do with the location. I contacted a different location for my reservation. I asked for a 9:30 pickup. It was processed for a noon pickup. It was almost impossible to remove the key from the ignition of the truck I rented and one of the tires was not fully inflated.
DONALD WNo issues or complaints. Just easier and smoother to pickup from actual UHaul store/location.
Adam SMy pickup time was 8am. The location opened at 9am. No keys were in a box. Came back at 9am. Was told the 10’ I rented would seat 3. The woman working the counter was less than pleasant to deal with. Had to leave and call UHaul for help. I will never rent from this location again.
Traci H