All went well on both pickup and drop off. No complaints at all.
JOHN D
Customer Reviews for Nisha Impex
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Parking brake very difficult to disengage on this particular vehicle. Otherwise, wonderful!
Andrea HWouldn’t necessarily say that I wouldn’t recommend it, but it was definitely a hassle getting access to the keys. The guy at the register was nice, but didn’t know much about the process so I had to reach out to customer service several times.
Miracle CThe location did not have the key in the lock box. The employee in the Chevron said the person that rents trucks was on vacation. The field general manager had to get Involved after an hour and the employee finally handed over the key. We also ordered and paid for a moving dolly and it wasn’t in the truck. I would never rent from this location again.
Paul BWhen I planned my rental I had parked my car .6 miles from a u-haul location. When I picked up my u-haul that location was not an option for my drop-off. I ended up walking 2.5 miles to my car.
Kristen BIt’s a gas station there’s a real big U-Haul down the street that’s where I would recommend they go cause I have been at that facility before no offense to the gas station
RUSSELL HMy main problems with my rental had nothing to do with the location. I contacted a different location for my reservation. I asked for a 9:30 pickup. It was processed for a noon pickup. It was almost impossible to remove the key from the ignition of the truck I rented and one of the tires was not fully inflated.
DONALD WNo issues or complaints. Just easier and smoother to pickup from actual UHaul store/location.
Adam SMy pickup time was 8am. The location opened at 9am. No keys were in a box. Came back at 9am. Was told the 10’ I rented would seat 3. The woman working the counter was less than pleasant to deal with. Had to leave and call UHaul for help. I will never rent from this location again.
Traci HI've used Uhual many times over the last couple years and this was without a doubt the absolute worst location I've ever dealt with. I booked my rental the day before for 9 a.m. for a location 8 minutes up the road from my house, got to the place at 8:55, and proceeded to wait for 45 minutes for someone who knew what they were doing to get me the paperwork for a trailer. I didn't leave the parking lot until 10:03 that morning and instead of getting done early I didn't make it back until 3 p.m. that afternoon. And surprise, no one was there to complete the return, the app wouldn't work, and the lady I called to ask for help was the rudest uhual employee I've dealt with. At this point I think I'm just going to buy my own trailer so I won't have to deal with this company anymore.
Jacob W