My reservation was changed because the other location didn't have the trailer size I ordered. The location isn't very well marked unless you happen to look down the driveway as you pass. I had a pickup time of 9am. But, because the location is a storage facility, I couldn't get in without a code. No one answered the phone, when I called. Some one finally showed up at 10 after 9. He told me he didn't know of any reservation, but discovered it after the computer finally warmed up. When I hooked up to the trailer and did a walk around to make sure everything was good. I discovered that the trailer was dirty inside. Which I had to sweep out before I could load anything. I was also told that if I brought the trailer back early to call. I did call, but only was able to leave a message. I was given a code before I left with the trailer and was able to get in to drop off the trailer. As the gate was openning the attendant was leaving. He told me that he would record the return the next morning. I will say, the equipment handled just fine and was just what was needed.
MICHAEL G
Customer Reviews for North College Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Loren at the N College Rd. U haul location was excellent. I explained I am not tech savvy and he helped me through the process and he found out the answers to my questions and went the extra mile. I highly recommend him.
Sandra Z