Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Office lady is amazing but it would be nice to have two cargo vans since the other one gets rented months at a time.
Denise M
Rating:
5.0
Looking for a pickup truck one day
AMANDA S
Rating:
5.0
Mayabess is so helpful
VINCENT N
Rating:
5.0
Thankful for Mayabess taking over this business
David P
Rating:
5.0
office lady is amazing
HEATHER W
Rating:
5.0
need a pick up truck
SHELIA L
Rating:
5.0
need open trailer
ROBERT K
Rating:
5.0
need a two seater pick up truck and additional cargo van
SLADE H
Rating:
5.0
Customer did not leave a comment.
Amelia d
Rating:
5.0
Customer did not leave a comment.
Cheryl G
Rating:
5.0
I have been working with Mayabess for almost 5 years now and she is amazing
Dan G
Rating:
5.0
Mayabess is so a blessing to work with
SAMUEL A
Rating:
5.0
Mayabess is amazing to work with
KATHLEEN B
Rating:
5.0
Superior service coordination.
Ralph F
Rating:
5.0
Customer did not leave a comment.
Donald H
Rating:
5.0
Mayabess is an absolute angel. She was super helpful when we needed to extend our U-Haul rental and very pleasant to work with. Would recommend this location for all your Ketchikan moving needs!
Heather R
Rating:
5.0
The young lady that was in the office when I stopped was great to deal with. Definitely will use them again.
Donald D
Rating:
5.0
Every thing we talked about was executed ,... good job Thank you MAYA
Rodger G
Rating:
5.0
Customer did not leave a comment.
Kyle B
Rating:
5.0
Maybess is amazing!!
Julie R
Rating:
5.0
Customer did not leave a comment.
CAROL S
Rating:
5.0
AMAZING CUSTOMER SERVICE. Will continue to use if needed. Very responsive and accommodating!
Chelsie W
Rating:
4.0
Customer did not leave a comment.
DAVID C
Rating:
5.0
Mayabess is very good. She provided a larger vehicle for the same price when mechanical issues prevailed.
marcellus i
Rating:
5.0
Amazing customer service and wonderful to work with!
Chelsie W
Rating:
5.0
Customer did not leave a comment.
Rachael O
Rating:
5.0
Im very happy with the whole experience Thank you
JOHN N
Rating:
5.0
Customer did not leave a comment.
Patricia H
Rating:
5.0
Customer did not leave a comment.
sheila b
Rating:
5.0
Customer did not leave a comment.
Alison R
Rating:
5.0
Customer did not leave a comment.
AMY B
Rating:
5.0
Customer did not leave a comment.
SHAYNE G
Rating:
5.0
Customer did not leave a comment.
JACQUE L
Rating:
5.0
Customer did not leave a comment.
Kevin P
Rating:
5.0
Customer did not leave a comment.
DAVE M
Rating:
5.0
Customer did not leave a comment.
JUSTIN R
Rating:
5.0
Customer did not leave a comment.
Zack S
Rating:
5.0
Customer did not leave a comment.
RICHARD C
Rating:
5.0
Customer did not leave a comment.
OLIVIA M
Rating:
5.0
Customer did not leave a comment.
RUSSELL A
Rating:
5.0
Customer did not leave a comment.
Aidan T
Rating:
5.0
Customer did not leave a comment.
CHAD S
Rating:
5.0
Customer did not leave a comment.
Sherri Y
Rating:
5.0
Customer did not leave a comment.
NICHOLAS F
Rating:
5.0
Customer did not leave a comment.
THOMAS B
Rating:
5.0
Customer did not leave a comment.
John U
Rating:
5.0
Mayabess is amazing to work with! It would be great to have a 2-door pickup for local use.
CAROL S
Rating:
5.0
Great person to work with
Larry A
Rating:
5.0
I was new to this and was given all the help and understanding I needed to make for a wonderful experience and made a tough job easier. Thanks to your company and your wonderful staff.
Fredrick W
Rating:
2.0
Due to the storage units not being heated or water-tight, there was a lot of mold and damage to property. Great customer service.
Michelle B
|
Overall Experience
Rating:
5.0
The rep was amazing, knowledgeable and had us complete in no time at all.
Emily V
Rating:
5.0
Customer did not leave a comment.
Wade L
Rating:
5.0
Customer did not leave a comment.
Patricia H
Rating:
5.0
Customer did not leave a comment.
Ian B
Rating:
5.0
Customer did not leave a comment.
Donald A
Rating:
5.0
Customer did not leave a comment.
Becky G
Rating:
5.0
Customer did not leave a comment.
ALEKSANDR K
Rating:
5.0
Customer did not leave a comment.
ERVIN C
Rating:
5.0
Customer did not leave a comment.
JEFERSON R
Rating:
5.0
Mayabess is AMAZING as always. We have been working with her for over 4 1/2 years and absolutely love how hard she works and how well she takes care of her customers
JOWDAT A
Rating:
5.0
Customer did not leave a comment.
DANIELLE W
Rating:
5.0
Customer did not leave a comment.
Elizabeth K
Rating:
5.0
Customer did not leave a comment.
THOMAS B
Rating:
5.0
Customer did not leave a comment.
Jennifer C
Rating:
5.0
Customer did not leave a comment.
SAMANCHANDRIA A
Rating:
5.0
Customer did not leave a comment.
JEREMY L
Rating:
5.0
Customer did not leave a comment.
HEIDI W
Rating:
5.0
Customer did not leave a comment.
SEIRGIO H
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
4.0
Truckgot us all the way from Alaska to Arizona without any hiccups, even went through two snowstorm also.
JAMES B
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER M
Rating:
5.0
Customer did not leave a comment.
FIRST C
Rating:
5.0
Customer did not leave a comment.
Robbie K
Rating:
5.0
Customer did not leave a comment.
KONELIO F
Rating:
5.0
Customer did not leave a comment.
ROBERT C
Rating:
5.0
Customer did not leave a comment.
Daniel S
Rating:
5.0
Customer did not leave a comment.
BRANDY C
Rating:
5.0
Customer did not leave a comment.
Beth P
Rating:
5.0
Customer did not leave a comment.
ADRIAN D
Rating:
5.0
Customer did not leave a comment.
FIRST C
Rating:
5.0
Customer did not leave a comment.
Andrew E
Rating:
5.0
Customer did not leave a comment.
RYAN S
Rating:
5.0
Customer did not leave a comment.
KATHRYN C
Rating:
5.0
Customer did not leave a comment.
BRETT B
Rating:
5.0
Customer did not leave a comment.
RAYMOND T
Rating:
5.0
Customer did not leave a comment.
MAYABESS B
Rating:
5.0
Customer did not leave a comment.
Mayabess B
Rating:
4.0
Mayabess is the best!!! The only thing was the licking of the unit. Wasn't easy to open or close. Other than that it was great 😊
Tammy S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SUMMER K
|
Overall Experience
Rating:
5.0
The folks at North Tongass Mini Storage are terrific, I needed to store some household goods & clothing that I did not have room to take with me, so I called North Tongass Mini Storage, and they were able to find me a storage unit that was the correct size to temporarily store my belongings in, fair pricing and a great staff. If you're looking for a storage unit call North Tongass Mini Storage!
Mark C
|
Overall Experience
Rating:
5.0
This storage unit rental was a very good experience. Maya Bess was super helpful anytime we came to the office for packing supplies, questions or problems.
Debra S
|
Overall Experience
Rating:
5.0
Facility and unit were fine. I found the office manager a bit rude at times. During the height of COVID you were NOT allowed to wear a mask into the office. Supposedly for safety reasons but with a huge TRUMP sign right behind her on the wall....I felt it was politically motivated and I felt that I was needlessly exposing myself in order to do business with U Haul.
