Customer Reviews for Northern Truck & Trailer
(U-Haul Neighborhood Dealer)

28 reviews

6057 US 223   Ottawa Lake, MI 49267

(734) 607-1037

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(734) 607-1037

6057 US 223
Ottawa Lake, MI 49267

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Drop off was fine. We couldn't get the keyless entry to work and spent almost 90 minutes on the phone with support and we were late to our event. We were told they would compensate us somehow, but we have not heard anything. I won't do pick up after hours ever again.

David R. 
Rating:
3.0

Customer did not leave a comment.

Darin W. 
Rating:
5.0

Customer did not leave a comment.

Marvin J. 
Rating:
1.0

Customer did not leave a comment.

sherly P. 
Rating:
3.0

Customer did not leave a comment.

Patricia G. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
3.0

Muddy dirt parking lot that was hard to find. Definitely wouldn't want to drop a truck off here at night.. The staff were pleasant and helpful.

Steven Z. 
Rating:
5.0

Customer did not leave a comment.

Rob R. 
Rating:
3.0

Customer did not leave a comment.

Jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Tricia F. 
Rating:
4.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL M. 
Rating:
3.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Great experience, I will be using this location again.

JON S. 
Rating:
5.0

Customer did not leave a comment.

Crystal T. 
Rating:
1.0

Customer did not leave a comment.

Carson M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Williamallen K. 
Rating:
5.0

Guy there was supper helpful. Definitely recommend this place.

WESLEY K. 
Rating:
5.0

Mike is terrific! I've used this location previously. They have a convenient, accessible location!

Gloria B. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
3.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Mike at the center was kind and personable! I would definitely recommend this location to family and friends. Thanks again to Mike!

Catherine H. 
Rating:
4.0

Customer did not leave a comment.

Mitchell M. 
Rating:
5.0

Best customer service I have received at a U-Haul. Communication was awesome at this outlet!

Jon E. 
Rating:
3.0

New business and was having trouble setting up the paperwork.

Beth K. 
No reviews have been submitted for this location.

Additional Services at this Location

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