Customer Reviews for Northwest Furniture Outlet Inc
(U-Haul Neighborhood Dealer)

709 reviews

23300 S Hwy 99E   Canby, OR 97013

(503) 266-6300

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(503) 266-6300

23300 S Hwy 99E
Canby, OR 97013

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Dawn G. 
Rating:
5.0

Customer did not leave a comment.

gerald H. 
Rating:
3.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

ALLISON U. 
Rating:
3.0

Had a problem with amount of final gas balance . . 23 miles . . . Used 5.17 gal ????

GARY DEE J. 
Rating:
4.0

Customer did not leave a comment.

teresa F. 
Rating:
5.0

Love how convenient it was the rent and return

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

SCOTT N. 
Rating:
4.0

Customer did not leave a comment.

Roxanne L. 
Rating:
1.0

When extending the truck rental over the phone, we were told it would only be the $20 a day. They failed to mention that the Insurance which is $14 was also going to be charged. Had they told us that when we extended we wouldn't have. This wiped out our account. So please tell people the ACTUAL amount.

Erin B. 
Rating:
5.0

Everything was perfect!! But so was my game plan!! 😁

Susan S. 
Rating:
2.0

The staff were rude and rushed us throughout the entire process. The uhaul was dirty and had barely any gas in it.

Stephanie H. 
Rating:
5.0

I needed an extra day and the worked it all out perfectly. Thank you!

Joe S. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Jo T. 
Rating:
4.0

Customer did not leave a comment.

APRIL M. 
Rating:
4.0

Customer did not leave a comment.

APRIL M. 
Rating:
5.0

I LOVE this uHaul store!

JULIE F. 
Rating:
5.0

This is the second time I've rented from this location they're always very nice and courteous, informative, outstanding service! Most likely one of the top U-Haul Representatives out there!!!!

ROBERT H. 
Rating:
3.0

Charge what it says instead of adding way more charges later. Everytime I have used this service i end up paying atleqst 100 dollars more than I'm told at the time I purchase even when I ask if there will be more added later and told no. Perhaps somebody down there can actually set a proper price and it would seem less like robbery.

Micah W. 
Rating:
5.0

I found your customer service outstanding, quick and easy!!

SEAN MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

Justin P. 
Rating:
4.0

Van was pretty good, might need a better wipe down next time. All the equipment worked fine.

EDWARD I. 
Rating:
4.0

very fair pricing. very helpful

RAY B. 
Rating:
5.0

Customer did not leave a comment.

Randall L. 
Rating:
5.0

Customer did not leave a comment.

sandy W. 
Rating:
5.0

Best UH experience…ever.

Jeremy W. 
Rating:
4.0

Customer did not leave a comment.

LIONEL TAYLOR R. 
Rating:
5.0

Customer did not leave a comment.

RANDALL W. 
Rating:
5.0

you guy are great

CHARLENE L. 
Rating:
5.0

Customer did not leave a comment.

BRIAN O. 
Rating:
5.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

CASEY DEVON B. 
Rating:
5.0

Phonomenal Customer service

STEPHANIE B. 
Rating:
5.0

Customer did not leave a comment.

GREGORY RUSSELL C. 
Rating:
1.0

None of the employees were wearing face masks, which violates Oregon's indoor masking mandate. I will not be returning to this location again.

sarah W. 
Rating:
5.0

Great service

Barbara P. 
Rating:
5.0

I went to two other locations that day and they just decided not to work for the day. I had two reservations and I only got the $50 credit for one of them. They were both broken by the location. I had to drive farther than I wanted, but this location was finally open and very friendly.

Michael Ryan M. 
Rating:
5.0

I had no problems with this location.

Emily F. 
Rating:
5.0

Customer did not leave a comment.

LORENE ELIZABETH F. 
Rating:
5.0

The truck is in desperate need of new windshield wipers. It was pretty dangerous driving on I-5 in the downpour. At times I couldn't see from the driver seat unless I slouched to the left and looked around the steering wheel.

JOHN L. 
Rating:
5.0

Very quick and easy!

Nicholas R. 
Rating:
5.0

Customer did not leave a comment.

ryan S. 
Rating:
5.0

Great job….. thank you very much!!

WILLIAM HENRY H. 
Rating:
3.0

Customer did not leave a comment.

DARREL T. 
Rating:
5.0

This location was great however the scheduling up to this was not. I booked a truck in Milwaukie & then received a text stating the truck was in Happy Valley. I called to let uhaul know & they fixed it. The morning of my pickup date, I received a call around 7am (for a 9am pick up) that instead of a 26 ft truck, I was getting a 20 ft truck. I told them that wasn't going to work, they finally looked around for another one & found one in Canby. The Canby branch was awesome! I also received a $50 credit, which was great, just want you to know that your scheduling can improve.

ANDREA O. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA R. 
Rating:
3.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Such great customer service. Friendly...and fast. Thanks Team Canby UHaul!

KARL ALAN M. 
Rating:
5.0

Very smooth process

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

SIMON-MARTIN A. 
Rating:
5.0

Customer did not leave a comment.

JAIME B. 
Rating:
5.0

Wonderful customer service and friendly staff. Thank You!

CHARLOTTE N. 
Rating:
5.0

Right by our home, had no problems, truck ran great the whole way

Steven L. 
Rating:
3.0

Customer did not leave a comment.

KENNETH M. 
Rating:
5.0

In and out quick. Impressed with how the app is leveraged.

GREGORY D. 
Rating:
4.0

Customer did not leave a comment.

RAYMOND GEOFFREY G. 
Rating:
5.0

Customer did not leave a comment.

Ria S. 
Rating:
5.0

Customer did not leave a comment.

Francisco S. 
Rating:
5.0

All good

oscar R. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
3.0

Be nice to have van pulled out, cleaned windshield vs having to clean dirt off windows and back van up out of parking area.

TIMOTHY EMERY H. 
Rating:
5.0

Customer did not leave a comment.

Ira B. 
Rating:
5.0

Customer did not leave a comment.

PAULA K. 
Rating:
5.0

Customer did not leave a comment.

Gayle W. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN MICHAEL L S. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
5.0

Very flexible. Thank you!

JAMES D. 
Rating:
4.0

I went in and told them exactly what I needed to do and they told me exactly what equipment I needed and it was perfect saving me lots of money by renting bigger than I need I will be returning again without hesitation

Robert H. 
Rating:
4.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Dana F. 
Rating:
5.0

0

Bryce L. 
Rating:
5.0

Customer did not leave a comment.

Jo M. 
Rating:
5.0

You guys did great

Juleah H. 
Rating:
5.0

Customer did not leave a comment.

Karen G. 
Rating:
4.0

Customer did not leave a comment.

deborah S. 
Rating:
4.0

Customer did not leave a comment.

STACY C. 
Rating:
5.0

Customer did not leave a comment.

Amanda R. 
Rating:
4.0

Customer did not leave a comment.

HOWARD K. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL S. 
Rating:
5.0

Nothing. My 3rd time. Easy

Jim C. 
Rating:
3.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

Excellent customer service

Noel J. 
Rating:
5.0

Customer did not leave a comment.

Christine B. 
Rating:
3.0

The app/ drop off instructions are not self helpful. Its suppose to be stress free drop off but the app and directions are not user friendly.

LATRICE W. 
Rating:
5.0

Awesome customer experience

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

amezcua P. 
Rating:
5.0

Customer did not leave a comment.

TERRI G. 
Rating:
5.0

Customer did not leave a comment.

Jereme J. 
Rating:
5.0

Customer did not leave a comment.

ZINA M. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
4.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

david H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY O. 
Rating:
2.0

Customer did not leave a comment.

Reza N. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top