Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was professional, friendly, and accommodating. They did their best to assist me in securing the right equipment for my needs. There were no problems or improvements needed at this time
Jon Burch
Rating:
5.0
Customer did not leave a comment.
Brandon Chorum
Rating:
4.0
I was forced to go to a U-haul that was closed. Using you online services sucked.
Charlotte Heard
Rating:
5.0
None. Fast friendly service
Ed Drennan
Rating:
4.0
There was a lot of dirt in the cargo bay that didnt cleaned out from previous user. Otherwise a good experience
Eric Christensen
Rating:
5.0
Great Service
Jeriann Diederich
Rating:
5.0
Customer did not leave a comment.
SHERRY RENEE VANKEULEN
Rating:
5.0
Customer did not leave a comment.
RAY CAMPBELL
Rating:
5.0
Customer did not leave a comment.
Michael Hays
Rating:
5.0
Customer did not leave a comment.
Judith Smith
Rating:
5.0
the engine would over-rev before shifting but otherwise it was a great experience
Paul Wieck
Rating:
5.0
Windshield wipers stopped working, in February, in Oregon. Obviously, a problem.
John boyle
Rating:
3.0
The vehicle did not have a full tank when I picked it up, just doesn't scream 'we care about you during this challenging time in your life (aka moving is NEVER stress-free but renting a Uhaul could be managed/handled better).
The vehicle back end where you store everything had to be swept out by ME from the former customers garbage (and it was entire dust pan full of garbage)! I was just given a 'so sorry for that', nothing more. Moving is stressful and the least that could've been done was more than a verbal apology.
I cannot recommend your Uhaul services for the reasons of the two items listed above and lack of hospitality provided. I left the vehicle in better shape then I collected it originally.
Michelle Davis
Rating:
5.0
Customer did not leave a comment.
Erin Burckhard
Rating:
5.0
Customer did not leave a comment.
Christie Gorsline
Rating:
5.0
Customer did not leave a comment.
Steve Trefzger
Rating:
5.0
They were helpful, had the truck ready and available when I came in, and the process was completed in a few minutes.
Manfred Zysk
Rating:
4.0
Customer did not leave a comment.
Jane Corlew
Rating:
5.0
Customer did not leave a comment.
TIFFANY RICE
Rating:
5.0
Customer did not leave a comment.
todd jacobson
Rating:
5.0
Great people, very nice and efficient. Best U haul experience ever!
David Fults
Rating:
5.0
Customer did not leave a comment.
GARY HANCOCK
Rating:
5.0
Customer did not leave a comment.
todd jacobson
Rating:
5.0
Customer did not leave a comment.
Chris Watson
Rating:
5.0
It was an excellent experience and a seamless move. Thank you.
philip SCHOT
Rating:
4.0
Customer did not leave a comment.
JOHN GUNTER
Rating:
5.0
Customer did not leave a comment.
BETH CARRILLO
Rating:
5.0
The drivers door was hard to close.
You almost had to slam it shut.
Everything else about my experience with this location has been excellent.
No complaints at all.
Thank you for the great service!
carey dahlen
Rating:
5.0
Easy breezy!
THOMAS Illingworth
Rating:
5.0
Customer did not leave a comment.
robert deck
Rating:
5.0
It needed windshield wipers didn’t work good in rain just made lots of noise again windshield and never got it cleaned so u could see probably
Steve Miller
Rating:
5.0
Customer did not leave a comment.
Steve Miller
Rating:
5.0
Very fast, in and out service on pich up and drop off. What a breeze. Great people as well. Very friendly.
DAVID tryon
Rating:
5.0
Customer service at this location was wonderful.
Angela Baker
Rating:
5.0
Customer did not leave a comment.
Rick Bollman
Rating:
4.0
Not require phone number of anyone other than renter
Jacob Ferraris
Rating:
5.0
The moving team performed all the tasks that were asked of them. It was not an easy move but they made it look easy. I would recommend their services.
Good job!
Thank you.
Kevin Kaltenbacher
Rating:
5.0
BJ was so kind. I was so stressed to move an hour away & not everyone is nice. Thank you!
Elisabeth Brower
Rating:
3.0
The app is not user friendly at all. I could not figure out how to pick up the truck and had to go into the office anyways.
Bart Hedrick
Rating:
5.0
Customer did not leave a comment.
PETER WAGNER
Rating:
5.0
Customer did not leave a comment.
Lee Brown
Rating:
1.0
Don't threaten customers.
JOHN JONES
Rating:
4.0
Customer did not leave a comment.
lance sorensen
Rating:
3.0
I selected mobile pickup for an 8am pickup. When I arrived I could not get the truck because the location was not open till 9. They blamed corporate U Haul saying it is their fault because mobile pickup is not available at that location.
Jason Andersen
Rating:
5.0
Customer did not leave a comment.
Charlene Johnson
Rating:
5.0
Customer did not leave a comment.
Ivan Maluski
Rating:
4.0
Customer did not leave a comment.
JEFF PLOOF
Rating:
5.0
Customer did not leave a comment.
Val Rayevich
Rating:
5.0
Customer did not leave a comment.
Drew Osborn
Rating:
4.0
Customer did not leave a comment.
Fernando Miranda
Rating:
5.0
Customer did not leave a comment.
Cindy Putney
Rating:
5.0
Customer did not leave a comment.
Bruce Witherspoon
Rating:
4.0
Customer did not leave a comment.
mike powers
Rating:
5.0
Easy in, easy out.
Robert Dressler
Rating:
5.0
Customer did not leave a comment.
Steve Wiltshire
Rating:
5.0
Customer did not leave a comment.
Gary Hayes
Rating:
5.0
Very nice and friendly pick up and drop off Thanks Mark
SUSAN RAVERA
Rating:
1.0
Customer did not leave a comment.
Justin Kinch
Rating:
5.0
The people are very friendly and helpful.
BLAINE BURNETT
Rating:
5.0
Customer did not leave a comment.
Mary Pustay
Rating:
5.0
Customer did not leave a comment.
robert deck
Rating:
4.0
Customer did not leave a comment.
robert deck
Rating:
4.0
Customer did not leave a comment.
Greg Edwards
Rating:
5.0
Customer did not leave a comment.
Devin Cooper
Rating:
5.0
Very accommodating and pleasant to work with. I would definitely use them again and recommend them as well.
JUDY ANDERSON
Rating:
5.0
The folks here are wonderful. They went out of their way to accommodate me. Very friendly and helpful
ricky Jones
Rating:
5.0
Customer did not leave a comment.
David Dowling
Rating:
2.0
Customer did not leave a comment.
SHAWNA FISH
Rating:
4.0
Customer did not leave a comment.
Mary PUSTAY
Rating:
5.0
Nothing
nermin arnaut
Rating:
5.0
Customer did not leave a comment.
Jordan Porter
Rating:
3.0
I returned the truck after only using it for 3 1/2 hours and still had to pay the 24 hr price, I thought I should have gotten a discount.
Robert Beck
Rating:
5.0
Very friendly environment. Definitely will rent from this location again
JUANITO VALERIO
Rating:
4.0
Customer did not leave a comment.
LINDA HAMMONS
Rating:
4.0
Customer did not leave a comment.
WARREN BURGE
Rating:
2.0
Customer did not leave a comment.
Robert Burnes
Rating:
5.0
Customer did not leave a comment.
Margery Taylor
Rating:
5.0
Everything went very smooth. No issues.
Tod Ginsbach
Rating:
5.0
Customer did not leave a comment.
gary wiencek
Rating:
5.0
Customer did not leave a comment.
PAUL LEMUZ
Rating:
5.0
Customer did not leave a comment.
MARK FRICKER
Rating:
5.0
Customer did not leave a comment.
Mary Beth Barr
Rating:
5.0
Customer did not leave a comment.
CLINT BARBER
Rating:
5.0
Customer did not leave a comment.
mike silvis
Rating:
5.0
Customer did not leave a comment.
MICHAEL tate
Rating:
5.0
Nothing great service
james davis
Rating:
5.0
Customer did not leave a comment.
mike kwok
Rating:
5.0
Customer did not leave a comment.
James Bodio
Rating:
2.0
Worst experience ever
John Miller
Rating:
3.0
Customer did not leave a comment.
Andrea farmer
Rating:
2.0
Customer did not leave a comment.
Tracy Gibbons
Rating:
5.0
Night and day compared to Creswell location
ellen carrell
Rating:
5.0
Great check out and check in process
Robert Glover
Rating:
5.0
Customer did not leave a comment.
Susan Symmonds
Rating:
4.0
Each time I go in and rent, it's always pleasant and hassle free, and that's why I keep coming back!
Robert Hock
Rating:
5.0
Customer did not leave a comment.
Thomas Walsh
Rating:
5.0
Customer did not leave a comment.
Sarah Jones Valadez
Rating:
5.0
Customer did not leave a comment.
LEONARD ROHNER
Rating:
5.0
Staff was very friendly and efficient about getting me checking in and checked out! Great overall experience!