Customer Reviews for NWI Quality Auto Sales
(U-Haul Neighborhood Dealer)

38 reviews

597 W US Hwy 30   Valparaiso, IN 46385

(219) 246-5713

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(219) 246-5713

597 W US Hwy 30
Valparaiso, IN 46385

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

EMIR Y. 
Rating:
5.0

Customer did not leave a comment.

ROMEL B. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Customer did not leave a comment.

SURIEL C. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

BRIANNE A. 
Rating:
5.0

The team here was great - professional and friendly! They went above and beyond to make sure everything was good for my rental. I was running late and called them and they stayed late on a Friday night. Then my receiver ball was not the right size they had one I could use. I really appreciate them and highly recommend!

Suzann H. 
Rating:
5.0

Customer did not leave a comment.

Dean A. 
Rating:
5.0

Customer did not leave a comment.

Marcia G. 
Rating:
5.0

I really want to recommend this Rental location. No improvements needed!

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Chad N. 
Rating:
5.0

GREAT PEOPLE TO DEAL WITH !!!

BRIAN M. 
Rating:
3.0

Drop off was my best experience with this 26 foot truck

ALEXIS T. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
4.0

N/A

James F. 
Rating:
5.0

My reservation was for the location in Schererville but I had to drive to Valpo to pick up a trailer because the trailer I was supposed to receive was not returned. This was the second problem with my reservation. Two days before I was supposed to pick up my trailer imy reservation was switched to a larger trailer. I appreciate that the price was the same but now I was pulling a larger trailer both changes to my reservation were because the other trailers were not returned on time. I think you need to make the penalty for not returning the trailer on time more harshe such as 100 dollars per hour past the return time or something.

Patricia N. 
Rating:
5.0

Customer did not leave a comment.

GREGORY S. 
Rating:
5.0

The availability of equipment online can be more direct.

Ernesto M. 
Rating:
5.0

The person, Darren, who helped us when we picked up the truck was exceptional. He was very helpful, customer oriented, he made it so easy for us.

Kalsum Amalia K. 
Rating:
4.0

Very friendly

Emilly S. 
Rating:
5.0

Customer did not leave a comment.

Lucas K. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

This location doesn't need improvement. However the online reservation sucks. Twelve days before needing the truck I placed an order and 4 hours before my pickup time got a call that they didn't have my truck so if I wanted a truck I would have to drive 50 miles to pick it up and 50 miles to my home instead of 6 miles to get it and 6 to drive home. I was told I would get this bigger truck for the Same price but that didn't happen. And I gave back more gas only because we filled it not knowing how much it would take to drive it back 50 miles and didn't want to pay $4.50 a gallon and a $30. Convince fee. Big problem is I need a truck in two weeks to finish moving out and I don't know if I will use uhaul or someone else since it doesn't matter if you reserve a truck in advance. Very disappointed.

MARYLYN S. 
Rating:
5.0

Very nice location. Easy pick up and drop off. The owners are very nice and knowledgeable.

STEPHEN B. 
Rating:
4.0

I was bounced around from location to location for my rental that I reserved a month ago. Uhaul sucks

James B. 
Rating:
3.0

We did the 24 hour drop off after the business was closed for the evening. The parking lot was locked at both entrances so we had to park and leave the truck outside of the lot.

Kaylyn A. 
Rating:
5.0

Customer did not leave a comment.

Arthur L. 
Rating:
5.0

Excellent customer service from all staff members, very friendly and accommodating.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

ZACKERY JAMES R. 
Rating:
4.0

Customer did not leave a comment.

Amber H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Excellent people great friendly service

BRADLEY B. 
Rating:
5.0

Nothing cleanest vehicles/ trailers out there. The owners are extremely nice and follow up. The best place to rent from.

THOMAS T. 
Rating:
5.0

Customer did not leave a comment.

Daren B. 
Rating:
5.0

NWI - great people to work , convenient location.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
No reviews have been submitted for this location.

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