Customer Reviews for Ok Convience & Esso Gas Station
(U-Haul Neighborhood Dealer)

30 reviews

15977 Airport Rd   Caledon East, ON L7C1H9

(365) 200-2011

Hours

  • Mon–Fri
    6 am–10 pm
  • Sat–Sun
    7 am–10 pm

Services at this Location:

Contact Us

(365) 200-2011

15977 Airport Rd
Caledon East, ON L7C1H9

Services at this Location:

Hours

  • Mon–Fri
    6 am–10 pm
  • Sat–Sun
    7 am–10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

Slow service took 45 mins to check out and I was double charged the amount in my contract

SAMIR G. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
3.0

Other than the truck and trailer I dropped off they had one car hauler

CHRIS S. 
Rating:
5.0

Try to ensure that the location has enough moving blankets as none were available.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Femi O. 
Rating:
1.0

Issue #1: i made a reservation for a 10ft truck to be picked up at 2700 Royal Windsor Mississauga location on Aug 8. Instead on Aug 24 I was told to pickup the truck at this location in Caledon which is 45 min drive away. The location is a gas station with a couple of trucks available Issue #2: i ordered trolley and blankets, but they dont have anything in stock Issue #3: the inside of the truck given to me was dirty, i had to clean the dashboard from liquid spill. The back had a lot of grass and leaves i had to sweep clean. The place is not run very professionally. Would not recommend this place to anyone

Roy T. 
Rating:
3.0

Customer did not leave a comment.

Mac B. 
Rating:
3.0

No blankets available even though I ordered them Back of truck dirty I swept truck before returning

Leonardo R. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Everything was perfect, I couldn't ask for a better experience. I used uhaul in the past and will continue to in the future because the people are friendly, informative, and the prices are great. Thank you so much!

RONALD C. 
Rating:
1.0

Despite checking in online a day in advance, it took over 45 minutes to get on the road. I had reserved moving blankets in advance, but upon arrival at the rental location was told they didn't have any and “to go somewhere else” to get them. When I asked that we conduct an inspection of the vehicle prior to signing the rental contract, the representative said it had already been done and simply handed me the keys. The contract also overstated how much fuel was in the truck. Not a positive experience overall.

Bryan P. 
Rating:
3.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

The online pickup / dropoff form does not work properly. I had issues uploading photos. This is the second time I had problems. However the staff at the location was very helpful.

Joerg K. 
Rating:
5.0

Did a good job of getting us in and out. Everything was great

Gordon M. 
Rating:
3.0

trailer covered in snow and wiring extension broken and no one on site with replacement

John F. 
Rating:
4.0

ordered moving blankets, and never received them, got charged for them, had to call head office in order to get back my refund, had refund back in couple of days

Nat S. 
Rating:
4.0

Truck should be backed in when finished. Where the trucks are parked is a busy place near the gas pumps. Best to face forward and drive out... rather than blackout..!

BRIANC G. 
Rating:
1.0

Snow wasn't cleared off vehicle, no brush was provided to clear snow off vehicle, was charged 60 dollars more than I was quoted. Charged my card after I asked them not to as I was paying by debit. Overall terrible experience. Stop putting rentals at Satalite locations like these crappy gas stations!

jennifer M. 
Rating:
3.0

I know it comes down to the storefront but maybe have a designated Uhaul associate to speed up the pick up process

Anthony M. 
Rating:
1.0

You overcharged me! I was asked to pay an extra rental and insurance fee which was never mentioned in the contract. Fraud.

Kumar S. 
Rating:
4.0

Customer did not leave a comment.

DANIEL L. 
Rating:
1.0

Pathetic customer service. Wrong odomter rating. No place to drop the keys after hours

FARDEEN S. 
Rating:
2.0

Isolated. Didn't realize it was a gas station. But truck was clean. However it did not have the dolly or hand lift I requested. Very disappointing.

MARCELLO D. 
Rating:
5.0

Customer did not leave a comment.

Sara R. 
Rating:
4.0

Customer did not leave a comment.

Joaquim N. 
Rating:
1.0

Customer did not leave a comment.

RANDYS T. 
Rating:
1.0

I believe the people that works there is dishonest.

Ken A. 
Rating:
5.0

Customer did not leave a comment.

DUSTINWILLIAM H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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