I tried to call to edit my reservation drop off location SEVERAL times with too long of wait times and had to hang up each time. Ended up paying way more than I needed to all because I couldn’t get through to speak with someone to fix my mistake.
Natalie L
Customer Reviews for Oak Lawn Express Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employee was GREAT and he made the interaction smoothly
Maria GI was overcharged for the gas usage. Our round trip was less than ten miles and I was charged over thirty dollars for gas. I’m contacting customer service to report and be reimbursed.
Maureen MMy U-Haul had a musty cigarette smell. They only had the one truck I needed aand with my allergies it was a very long 6 hour drive. Wasn’t very happy!!
steve c