No personnel at the business. Why do I have to watch a video to return a trailer? Old junky van at the front of the office.DOLPH D.
Customer Reviews for Osjay Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.YAZAN A.
Customer did not leave a comment.Kathryn W.
The truck had a flat tire, which I did not discover until I got it loaded a d on the road. My wife was driving behind me and called me when we got on the freeway s d said the left rear inside tire was wobbling. When I pulled over so found out the tire was flat and not even touching the ground. That's why it appeared to wobble. I had to drive extremely slowly to my destination. This was very dangerous and careless.WILLIAM E.
Customer did not leave a comment.Jonathan P.
Customer did not leave a comment.Brandon B.
Customer did not leave a comment.morgan F.
Nothing ... very friendly and professional lady responding to your needs.Aida B.
the drop off process, i didnt have battery on my phone and couldn't do it with another phone because of the text it was sent to mine.Civelle F.
Customer did not leave a comment.ANIECIA W.
Got different charges on one night rental. All the amount are different. I have sent an email to email@example.com, havnt got any experience. Also calls are not answering. I have took pics to proof the mileage and there's no damage.Andy S.
Customer did not leave a comment.JOSE R.
Didn't know what they were doing. Took 45 min to pick up my rental trailer.Dustin O.
Turned in on Friday and they did not mark equipment as received until I called on TuesdayBRADLEY J.