Customer Reviews for Otter Self Storage
(U-Haul Neighborhood Dealer)

27 reviews

820 7th St N   Nampa, ID 83687
(CONTACTLESS PICK UP AND DROP OFF)

(208) 475-3307

Location Hours

  • Monday - Thursday:
    9 am - 1 pm / 2 pm - 5 pm
  • Friday:
    8:30 am - 2:30 pm
  • Saturday:
    9 am - 1 pm
  • Sunday:
    Closed
Special Operating Hours
  • 12/9/2021: 9:00 am - 2:00 pm
  • 12/14/2021: 9:00 am - 2:45 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(208) 475-3307

820 7th St N
Nampa, ID 83687
(CONTACTLESS PICK UP AND DROP OFF)

Services at this Location:

Location Hours

  • Monday - Thursday:
    9 am - 1 pm / 2 pm - 5 pm
  • Friday:
    8:30 am - 2:30 pm
  • Saturday:
    9 am - 1 pm
  • Sunday:
    Closed
Special Operating Hours
  • 12/9/2021: 9:00 am - 2:00 pm
  • 12/14/2021: 9:00 am - 2:45 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had a great experience the first time and just did another reservation with for tomorrow.

MANDY LEE C. 
Rating:
4.0

The on-site manager was friendly and knowledgeable.I would rent from this location again.

DANIEL M. 
Rating:
5.0

Nothing

Daniel N. 
Rating:
3.0

I returned my rental after the office had closed and had to use the Web site to check in the equipment. The web site would not accept my password even though I tried it three times. I called the 1-800 number to check in.

FREDERICK I. 
Rating:
5.0

Nothing !

JOE O. 
Rating:
5.0

Nothing, everything was in order

TEDDY W. 
Rating:
3.0

Customer did not leave a comment.

DARIN W. 
Rating:
2.0

The truck was dirty in both the cabin and the floor in the back of the truck.

MICHAEL O. 
Rating:
5.0

Customer did not leave a comment.

REGINO V. 
Rating:
4.0

Customer did not leave a comment.

JAY DEAN H. 
Rating:
5.0

Quick service, Clean office and lot, Friendly staff, and knowledgeable.

JAN C. 
Rating:
5.0

Ashley is great, she is punctual and efficient and explains the rental terms clearly.

SARAH J. 
Rating:
5.0

Worked

JOE O. 
Rating:
4.0

Great customer service, process was a bit confusing but individual helped me tremendously.

ARTHUR A. 
Rating:
5.0

We had a great experience with this location. The trailer was out front and ready to hook up. She was polite, efficient and helpful!

CASSANDRA M. 
Rating:
4.0

Customer did not leave a comment.

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Shylah G. 
Rating:
5.0

There is nothing to improve the gal that helped us was excellent and went through everything with us step by step and explained to us how the insurance works she was really great

NORMA R. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel K. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
4.0

We got overcharged for an extra day that we didn't use it!

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

HUMBERTO C. 
Rating:
3.0

Customer did not leave a comment.

KEN F. 
Rating:
3.0

Customer did not leave a comment.

KEN F. 
Rating:
5.0

Very friendly gal who helped us

Richard S. 
Rating:
5.0

Customer did not leave a comment.

ROD D. 
No reviews have been submitted for this location.

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