The reason for one star is because the app forced me to call in for pick up and would not allow me to use the check-in app that I've used successfully previously. So, I waited on hold for about an hour and it was so damn annoying as I stood in a dark secluded area. It looks like an abandoned house in the middle of the woods with trash and debris all around in the yard. Once I finally got into the vehicle it drove fine and operated well. The camera on the rearview mirror was a nice touch, just wish I could've picked it up and been on my way in under an hour on a busy Saturday night
Chris M
Customer Reviews for PC24x7 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Seems to be an odd location (older house) but actually very convenient to toll road.
LAURA WEasy local uhaul location. No issues getting the van with mobile chec-in.
DANIEL VLocation was good, car very clean, but online check in to get the lockbox code was a terrible experience. I had to submit the online check in application at least 10 times! I competed on my computer before pick up and multiple times at the location. Even though the application eventually got approved the only way to access the lockbox code was to restart the application process. Wasted an hour of time with this online check in.
Miles MI still like dealing with people vs having to do all the work registering myself
Dave HI would recommend this station for people who are sophisticated with use of phones for internet. This unmanned station is not clearly marked as a rental but only a "return" station, and other signage was not great . The app worked fine, but the experience felt more like an escape room than a rental unit, probably my lack of experience.
linda BNo one is manning this location. No one is here to help. I had to call corporate scheduler to check out. Wasted 30 minutes of my time. Someone else came to pick up and they also had the same issue. Wtf
David LThe mobile service is a joke and taking photos to inspect the vehicle is horrible when picking up. The verification process is also ridiculous
Tyra LAttendant very friendly & on top of things. Hard to find & not well marked. Not a full service store with boxes and other moving items I planned to get.
Randall B