Customer Reviews for Pacific Hwy Mobil

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pacific Hwy Mobil

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Leah P. on

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Customer did not leave a comment.

Allen H. on

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The lockbox function did not work for the return. It was very frustrating as I was on a time crunch and had to call for help. Then I was transferred multiple times and finally was told to put the keys in the lockbox and leave it. I did not like doing that. Will NEVER do this type of rental again.

Daniel M. on

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The experience was bad. The equipment was not in the truck and I was charged anyway

James M. on

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Well, there was a scratch on the bumper when I picked it up that had not been marked. Ehm. I imagine that was an oversight or error on the part of the company. I am just glad I checked. Would be much better if I felt that your company "had my back" as they say. I suppose it was fine. Would be better if you had a marked off parking spot.

Adam F. on

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.Fix bugs in app. .create an easy alternative if the app isn’t working(I was told by U-Haul customer service to either take the Rental to a U-Haul location or leave it there and call the U-Haul attendant at their next availability, which would both breech the contract that I signed. She told me that there was nothing that she could do after my 40 mins of waiting and I had to wait again for a manager who was able to help.(I just wanted to send a few pics so that there was record of me leaving the truck there in good shape)

RUSTY W. on

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Customer did not leave a comment.