Customer Reviews for Packmail

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Packmail

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VERA E. on

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Great service!

Robert M. on

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Eddy was great and very helpful with all my questions, would definitely recommend him for rental of U-Haul products and his services.

Marie A. on

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Mark D. on

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Scott K. on

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Javier R. on

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The representative was very neat, helpful and very plesant.

ENRIQUE A. on

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NELSIE I. on

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Misinformed and over charged

Rosita G. on

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JOSEPH A. on

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Margaret S. on

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Ariana R. on

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From the moment I walked in the person at the desk treated me poorly he looked at me with disgust, he did not go over any policies he changed my reservation for an earlier time to accommodate for a regular customer, he had sarcastic remarks whenever I asked him questions and made me feel very uncomfortable. There was other customers there I was actually embarrassed the customer service there was horrible I rent from moving truck companies all the time I have my own moving service and I usually rent with budget, I just moved down here from Boston so this was my first time with this location and this was my first time with UHAUL and will be my last, this location should not be allowed to represent UHAUL if they have poor customer service, it’s going to just bring the company down. I believe the fact that I’m noticeably gay was the issue it was just very obvious how he treated me compared to others. I reserved the truck for 5 hours got 4 and got charged a late fee. The location is PACKMAIL KISSIMMEE FLORIDA 34746. I will be following up with a discrimination case with this location, not with UHAUL but this location. I had other reservations coming up with that location but I cancelled it I’ll try looking into another UHAUL near by maybe . I just wanted you guys to know who’s really representing this company.

Matthew K. on

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Have computer system fixed. Showed incorrect info and accused us off incorrect drop off time

Moses O. on

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Great job!!!

Felix J B. on

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Y sabrá que me cobraron dinero de más por un error de ellos no mío me dijeron que la persona que me dio la llaves cometió un error pero fue la misma persona que se las entregue el truck era por 24 horas y me puso que si no lo entregaba a las 11:30 no sería el mismo rate

Kenzy G. on

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Reginald C. on

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Keith C. on

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NAQUISHA D. on

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ODELY NAZARETH H. on

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Semiasis R. on

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Be more faster

Luis G. on

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Never deliver a truck almost empty and giving a credit for gas. Never deliver a truck and a dolly and sending a customer to pickup the rest of other supplies at other location 10 miles away. Simply ridiculous situation.

joe T. on

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N/ A

Rosa P. on

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The location I used to rent the Uhaul they was very nice and i would recommend there location to family and friends

Angel B. on

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raymond S. on

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DAVID H T N. on

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Bigger leg room for the person in the middle

Santos R. on

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GERALDO F. on

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ANGEL A. on

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THOMAS D. on

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This is the best place to get a truck!

Sarialmari R. on

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Customer did not leave a comment.