Customer Reviews for Pahoa Self Storage LLC

Bob, was very helpful . He has great customer service!

It was painfully slow, 20 minutes to get checked in. Agent did not use a mask. At the end of the day it was far too expensive, I should have rented from a car rental place and saved myself $50 because I spent $92 to use a cargo van for 3 hours.

Nothing you're awesome

all great.....best service in the Area

Everything was great. I appreciate you so much mahalo.

Best service I've ever experienced. Debra and Bob were awesome... totally awesome. I can't thank them enough for helping me have a smooth move!

This was not me but I keep getting emails from you about it.

Plans had to change after pick up the truck. I was charged $60.75 for about 90 minutes and 11 miles. I believe this to be excessive.

Love the service such wonderful people working there, really helpful in a bind

What a pleasure doing business with Bob. I would definitely recommend Pahoa Self Storage, and he will have my repeat business.

Awesome

Everything was fantastic thank you.

Friendly & Helpful staff.

Your mileage counter was off! Truck was rented to us as 'full of gas' but it was 1/8 low when we rented it. Also the mileage counter said we used just under 4 gallons gas, but took 7 gallons to refill to 'full'. Kinda feel ripped off by that, but other than that BS, i'm all ok w/ Uhaul for this move.

Bob, who is managing the Uhaul store was very helpful and did an excellent job!

Just keep up the excellent service.

Clone Bob and have him run all your sites. Jeff Radwick

Everyone is freaking out because of covid 19. Customers feeling like they are dirty or something. The 6 ft rule is a joke. People walk right next to each other shopping but yet at checkout your supposed to stand 6 feet apart. It really makes no sense, obviously something coming from this idiocy in the whitehouse.

Very happy with all the service from this location.

Easy, professional, excellent service. Will return again and recommend to friends, thanks!

Bob is professional and courteous. Great man to know and work with.

Van was dirty, scratched, dented, box leaked, only 1/4 tank of gas.

great spot, friendly, helpful.

Make all U-Haul experience like the Pahoa, HI location. By far the best customer service I've had from U-Hal ever and I've used U-Hal A LOT. Mahalo U-Hal :)

Everything ran smoothly ! Real Quick process! Thank you for your service!

Absolutely first rate customer service! Much appreciated!

Thank you Bob for your wonderful service to our community!

great service

Bob is exceptionally nice and accommodating.

Bob is AWESOME!

Clean and efficient. Mahalo.

They were very helpful and courteous. I will use and recommend them to all my friends and family's Mahalo

I do believe this is the start of a great relationship! Thanks, Bob and Debera! We WILL be back.

Thank you for the friendly service!!!

The whole experience was awesome! Bob (?) was incredible. He was a great help to us!

I always have great experiences when I rent from Uhaul Pahoa location. I've rented other locations like Keanu shipment and Hilo location and the service is not the same. I have to say Pahoa is the best due to Representative Bob Leitch. Best customer service ever.

I will continue to rent from this location. Thanks

It went well for me, thank you.

Get different type of van. These aren't the greatest vans. I've had them before and something is always flashing saying repairs need to be done.

Nothing to change.

mahalos bob!

bob is great to deal with

Nothing

Service is great!

Everything was perfect, Bob was fantastic.

Very friendly and welcoming. Definitely going back for any future service. Mahalo

Upkeep vehicles. Clean them. Make sure safety checks are valid

Thanks again for the help of safely storing my personal items through my move from Pahoa to Hilo.

keep up the good work !

Suggestion: stay open to 7 pm or so in May-Oct, even if only Fri-Sat-Sun when it is lighter longer.

Bob was super nice and helpful

This was the third time that I rented from this location. I have been very happy with the service each time. Excellent!

Bob and his staff offer well maintained, secure and clean storage units in Pahoa. Bob clearly explains the process and is very helpful in delivering the best Uhaul truck rental and storage experience.

The manager(?) is most excellent. I will be back!

Thank you very much for meeting m

It was perfect!

Bob was rad, super helpful and trusting.

Bob is always great!

Nothing, everything is perfect

Great customer service!

Couldn't have been easier! Amazing customer service and care. Big thanks!

Manager was great to talk to ... very professional and gave us a large discount because we were mandated to leave our home due to the lava eruption.

Excellent Customer experience, clean equipment, functioned great. Service representative was answering questions. Overall a great experience.

Bob went out of his way to make sure we were taken care of! 100% would recommend him to anyone moving!

Owner was very thorough & efficient. Explained entire process in a simple & easy to understand way. The truck provided us with the service that we needed to transport & store our belongings. The office, parking lot & storage area was easily accessible & very clean & orderly. My husband Elia & I (Coco) appreciated doing business at the Pahoa Storage & U Haul rental & we will recommend it to others, most definitely!

Bob was terrific, as always!

Extremely helpful , patient and compassionate service for this Leilani refugee. Many thanks.