Customer Reviews for Park It Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Park It Market

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Melvin G. on

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We had a tricky problem with our travel plan and the UHaul rep was very helpful. He went out of his way to accommodate us. Unfortunately, a lot of reps in just about any company can be deaf to your concerns. Not at this UHaul. Very happy.

Robert B. on

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Terry M. on

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chester R. on

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Richard J. on

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No improvements needed. Reservation was easy. Pick up and drop off was easy. No issues at all. Great people at this location.

SONALI P. on

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Please provide the right address. I was given a wrong address for the pick up and it was a mess and waste of time.

Kevin K. on

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James B. on

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james V. on

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Michael N. on

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Amber R. on

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Richard J. on

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Darcy D. on

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TRAVIS S. on

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The back wasn't filthy but wasn't clean either. Furniture covers were thrown in back. Not a big deal except we didn't use them but wanted to take advantage of $25 off clean return. We also found a beer can in the glove box while looking for the key I misplaced. That wasn't very pleasant. Other than that everything went well.

Amelia T. on

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I was told I would receive a call within 48 hours of my move confirming whether or not there was a truck available. I had to call UHaul less than 24 hours in advance because I heard nothing. I was told I had to show up right at 8am and do the online truck pickup or the process wouldn’t work properly. I also confirmed that I was setup for online truck pickup. Imagine my surprise when I showed up at 8am, went to do the online pickup, and was told I needed to wait until the location opened to pick up the keys. It was Memorial Day weekend and the location was not open. I was on hold with U-Haul for 20 minutes before being told I was out of luck and needed to wait until the place opened. I got a call at 9am and was asked if I was going to pick up my truck. I would have when I was there at 8am. There is also no place to leave a vehicle when you pick up a truck. Should I have walked across town? Overall, not an easy process. Huge hassle even with ‘convenient’ online pickup. U-Haul needs to up their game.

bailey H. on

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Kevin P. on

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Ty M. on

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Julie S. on

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Super friendly and accommodating staff that goes above and beyond in being helpful! Definitely going to be my go to for rental needs!

Kristen D. on

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You guys are great! We rented a 26' U-haul and it was super clean and very easy to drive. And renting it was super easy too!

James N. on

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Back the trucks in since the place isn't plowed. Got stuck in parking lot. Was fortunate enough that the clerk and some other people helped me out but I fell it could've been avoided

Hope P. on

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James F. on

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Arianna S. on

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Samantha S. on

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Charles E. on

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Doug H. on

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Don C. on

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Sherry B. on

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Well prepared , had everything waiting for us

Erik I. on

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Miles P. on

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RENTED HERE 2 TIMES NOW FROM KIM. EXCELLENT SERVICE BOTH TIMES!

Nicholas M. on

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It was closed.

Colton P. on

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