Customer Reviews for Parker Feed & Western Supply
(U-Haul Neighborhood Dealer)

1125 reviews

10203 Parker Rd   Parker, CO 80134

(303) 840-1055

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(303) 840-1055

10203 Parker Rd
Parker, CO 80134

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tom was very helpful with my rental. The staff did a great job getting the trailer hooked up. Thanks so much!!

JOHN H. 
Rating:
5.0

Very friendly, thorough explanations, very quick!

JUSTIN P. 
Rating:
2.0

Customer did not leave a comment.

Vijay B. 
Rating:
1.0

My reservation was for 8am. I was told to pickup my equipment at 10am a different location. They didn't open until 10 and I had loaders scheduled for 10:30. By the time the gentleman checked in the truck and got my paper work done it was 11:30 so I had loaders waiting, cost me over $150.00 more. I wouldn't recommend uhaul to get anything correct. If a person schedules a pickup location and time uhaul should tried to keep that.

Leroy G. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE P. 
Rating:
2.0

The staff there wasn't ready for my pick up. Had to cancel my order and start with a brand new one. Took way to much time for pick up, when I had done all the "pre-work" online in advance.

ANNE M. 
Rating:
5.0

exceptional over all

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

GERALD B. 
Rating:
5.0

This was a great experience, everyone at the location was friendly and helpful. I left a personal item in the truck when I returned it and they were able to retrieve it and I got it back the next day. Many thanks to the staff at Parker Feed & Supply.

MARSHALL P. 
Rating:
5.0

Customer did not leave a comment.

Amber E. 
Rating:
5.0

Great people and service

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Shawn C. 
Rating:
3.0

Customer did not leave a comment.

ZELDA B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT CHARLES N. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
3.0

It's was hard to get to using my GPS and location is on a very busy street which makes it hard to get out.

MICHELLE M. 
Rating:
5.0

Walked in at last minute and was blessed

CHAD B. 
Rating:
5.0

Friendly and professional. Thank you for having the cargo van easily available to pick up during closed business hours.

Nan L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
3.0

Computer system was a little slow (couldn't load my prepaid order)

Robert O. 
Rating:
5.0

I truly appreciate Parker Feed & Western Supply and the little things that they did to make my U-Haul experience as easy as possible.

JERRY P. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

TINA L. 
Rating:
5.0

Customer did not leave a comment.

Lauren S. 
Rating:
5.0

Fast, friendly service. Clean vehicle.

Barbara W. 
Rating:
3.0

Employee was nice. But no one there wears masks and completely disregards all concepts of social distancing.

JONATHAN A. 
Rating:
4.0

Customer did not leave a comment.

Roman V. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Spaulding G. 
Rating:
5.0

The location was great BUT U-HAUL is a joke of a company. You guys completely screwed me and cost me a lot of extra money because of your policies. I will be telling every person I know NOT to use U-HAUL as loud as I can and as often as I can.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

MARVIN C. 
Rating:
3.0

Drop off location hours make it difficult to get back before the facility is closed for the day.

Zack P. 
Rating:
5.0

Keep up the good work

GREGORY P. 
Rating:
5.0

Nothing at all. I'm going to use this location for all my future needs. So friendly and competent. Well done.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK M. 
Rating:
5.0

Excellent friendly service, always doing all they can to help and make it happen!

BRENDA J. 
Rating:
4.0

I never requested the 14.00 insurance, yet when I went to the feed store to pick up my rental, there it was on the order form. And the clerk "conveniently" did not know how to remove it as an option, so I was stuck with it.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C W. 
Rating:
5.0

Friendly, efficient, fast.

Ricky S. 
Rating:
5.0

Excellent customer service

David R. 
Rating:
3.0

It was nearly impossible to find, and Google Maps put me a block over behind a tall fence. There were no UHaul Signs at the street. Service was great.

BRIAN O. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER E. 
Rating:
3.0

Was charged for dolly even though never used.

AKBAR J. 
Rating:
4.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

Customer did not leave a comment.

EUNICE L. 
Rating:
5.0

Customer did not leave a comment.

TRACIE H. 
Rating:
5.0

Debbie and team were great!!

Bruno H. 
Rating:
5.0

Customer did not leave a comment.

Justin V. 
Rating:
5.0

Great representatives of U-Haul - always friendly, fast and helpful.. thank you Parker Feed!!

James L. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW Z. 
Rating:
5.0

It was about as painless as it can be - keep it up!

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
3.0

Our Host was very efficient and knowledgeable. A professional Host who quickly mellowed out to very nice and helpful.

Linda T. 
Rating:
3.0

Customer did not leave a comment.

Edith D. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S. 
Rating:
1.0

I didn't feel comfortable at all at this establishment. Walked in to 5 people all huddled together, 0 masks. Staff interacted with me without one either.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

Kerline J. 
Rating:
5.0

Customer did not leave a comment.

BRANDON C. 
Rating:
5.0

Wish I could put 1000 stars!!! This particular uhaul location is a diamond in the rough. Debbie and Caleb were outstanding in explaining the terms of the agreement and also hooking up and understanding the trailer and towing of it. Couldn't have done it without them!!!

Bryan R. 
Rating:
5.0

Customer did not leave a comment.

GERARDO V. 
Rating:
5.0

The guys at Parker Feed are great!!

Wade R. 
Rating:
1.0

rented trailer for 2 days on 12-22 and returned on 12-28 as location was closed 12-24 to 12-27. Was billed for 7 days and emailed a receipt. will contest. This is stealing...

Tanner B. 
Rating:
2.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Place is helpful and very friendly

Leslie B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
2.0

Be sure to have a specific drop off location.

LISA R. 
Rating:
5.0

Customer did not leave a comment.

Forrest S. 
Rating:
5.0

Customer did not leave a comment.

Ronni W. 
Rating:
5.0

Friendly staff

LEE A. 
Rating:
5.0

Customer did not leave a comment.

robin A. 
Rating:
4.0

Customer did not leave a comment.

Jennifer A. 
Rating:
5.0

Customer did not leave a comment.

Grayson R. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
2.0

The yard is very haphazard, not level, but conveniently located.

Jon K. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
1.0

The Parker facility was fantastic! However, the reason for my markings was because the 13721 E Colfax location and subsequent goose chase wasted (4) hours of my day. I had a guaranteed AT pickup scheduled online inclusive of Driver's License and credit card. When I arrived the two attendants on staff stated they did not have a rental for me. I began to drive away when they called me back and said they did have it after all. So I returned for the rental. They then told me that the unit was not fit for travel and I would still have to go to another location. Nearly an hour had passed by this time. They then canx'd my order from their location, and referred me to the Buckley location. Buckley had no idea about the reservation and had not had an AT available for several days. I was then redirected to the Parker location (which was fantastic). The staff at the Colfax and Buckley locations made no attempt to apologize or attempt to present an empathetic customer engagement. So after nearly 40 miles of driving from location to location, and nearly 4 hours trying to pick up my "guaranteed rental", the Parker CO staff proved to up hold the Uhaul Customer Values. They were kind, quick, and appreciative of my business. Unfortunately due to the other locations disregard, I ended up paying for a guaranteed rental although the Uhaul promise states "guaranteed or its free". I would greatly appreciate an explanation from Uhaul Corporate as to why neither the Colfax or Buckley locations could up hold the company policies for professionalism, courtesy or honor the guarantee. Kris Reed kgbrrp1@yahoo.com

Kristopher R. 
Rating:
1.0

The person working did not wear a mask in a state that mandates it, expressed his political views about wearing a mask to customers, exposed us in the waiting room to contracting the virus, and took a long time to input information. We are expected to be there at a certain time or the truck is gone yet it took 45-50 minutes to complete picking it up. I was disappointed by this location and will not be returning.

Josh M. 
Rating:
1.0

My reservation pickup location was changed twice. I received so many emails from Uhaul that it was nearly impossible to follow what was going on. I ended up at the second location (which was incorrect) and had to go to the third location. I arrived about 5 minutes before they closed and one of the gentleman that was working was incredibly rude and made it very clear that he was put out that we were there right at closing. The woman that checked us out was very kind and helpful though. The 24/7 pickup app would not work when we arrived either which is why we had to go inside in the first place which negated my attempts for doing a contactless pickup. What should have taken 15 minutes ended up taking an hour and 15 minutes. Overall I am very disappointed with the pickup process.

Paul M. 
Rating:
5.0

Very nice people who were very professional ...

Chris P. 
Rating:
4.0

Customer did not leave a comment.

Brett B. 
Rating:
5.0

Loved mom

Dennis Z. 
Rating:
5.0

Customer did not leave a comment.

Alan P. 
Rating:
5.0

Thank you very much for the last minute reservation and access to the truck.

ADRIAN B. 
Rating:
4.0

Excellent customer service. Would highly recommend.

Merle L. 
Rating:
4.0

Customer did not leave a comment.

Rhonda G. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

super friendly

john M. 
Rating:
5.0

Customer did not leave a comment.

Dan T. 
Rating:
3.0

I did the share option to limit contact with people but I still had to go in and get keys and sign paperwork even though I filled out everything online and through app. Not the best experience.

Amanda G. 
Rating:
5.0

Customer did not leave a comment.

Todd M. 
Rating:
5.0

Very good serbice

JACEK R. 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
2.0

Customer did not leave a comment.

JOHN W. 
Rating:
4.0

Customer did not leave a comment.

Jeff R. 
Rating:
5.0

very honest great place to work To

Leslie B. 
Rating:
5.0

Customer did not leave a comment.

Jessica G. 
Rating:
4.0

Customer did not leave a comment.

Eric O. 
Rating:
5.0

Customer did not leave a comment.

Bradley R. 
No reviews have been submitted for this location.

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