Customer Reviews for Parking Depot LLC
(U-Haul Neighborhood Dealer)

112 reviews

1555 Salem Rd   Beaufort, SC 29902

(843) 593-9163

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 1 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 593-9163

1555 Salem Rd
Beaufort, SC 29902

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 1 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

EDWIN K. 
Rating:
4.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

needs no improvement

David C. 
Rating:
5.0

Great customer service!

David B. 
Rating:
4.0

Please see my earlier comments

PETER W. 
Rating:
5.0

Helpful staff, clean trailer, handled well full to Ohio.

Pete G. 
Rating:
4.0

Customer did not leave a comment.

OTTO M. 
Rating:
5.0

Best price in town, great place to store a boat or RV, parking on pavement and well lit.

James H.  |  Overall Experience 
Rating:
2.0

Store closed before I arrived, Saturday afternoon, although I dropped off before my expiration time. I called three times to ask for a confirmation of my drop off and never received a call back. I had to ask a stranger for help in removing the trailer from my vehicle as I could not lift it over the ball by myself.there were no locations closer to Hilton Head, my destination point.

Leonard M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

This site was closed (as posted) on Weds afternoon, but I was able to check the unit in on line quickly and be on my way!

Edmund E. 
Rating:
3.0

Customer did not leave a comment.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

Randy G. 
Rating:
5.0

Customer did not leave a comment.

Jamie E. 
Rating:
5.0

Couldn't have been easier. I called to confirm availability of a auto hauler. Gave my name and phone number and that was it. Reservation was done and confirmation sent to my phone. Called a few days later to modify pickup time, easy. Arrived for pickup. The hauler was attached and a new ball hitch attached for cheap. Friendly service and a super clean price of new equipment which made the 400 mile haul super easy.

Keith L. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

Ronald M. 
Rating:
4.0

Have the equipment I needed at the preferred site. You did not so I had to go to a different one. Which meant I had to pay for unnecessary miles. You should at least credit me the mileage difference

David L. 
Rating:
5.0

Excellent facility highly recommend

Gary D.  |  Overall Experience 
Rating:
2.0

U-Haul shouldn't allow people to rent a U-Haul that the location doesnt have!

James B. 
Rating:
3.0

There was no signage for after hours drops. While the online shows procedures, signs for customers would be nice to ensure the equipment is left is the right place both for safety and security.

Howard K. 
Rating:
5.0

Trailer was brand new, easy check-in and check-out. Un-related to this facility, finding a trailer was difficult and I was given bad information from the 800 #, which was rectified by speaking to someone at one of the U-haul facilities I called. If needed, will use U-Haul again

Stephen N. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

Reginald R. 
Rating:
5.0

Customer did not leave a comment.

Andrew N. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
1.0

A $20 Truck Ended Up Costing Me $129 For 20 Miles Max And Bringing The Truck Back On A Full Tank I Was Better Off Tying Everything Down To My Car.

CHRIS R. 
Rating:
5.0

Customer did not leave a comment.

Derek J. 
Rating:
1.0

Had numerous problems with the U-Haul truck. Driving from SC towards Phoenix AZ, the check engine light turned on by the time we hit Jacksonville FL. Called uhaul support and because the truck was still running, was advised to get it fixed in Mobile AL. Truck was running rich, mpg went from 7.5mpg to 5 due to the mass airflow sensor not working. Then, on our stint from Houston to ElPaso TX, the check engine light, ABS and stability lights all lit up and we lost AC in the middle of West Texas deserts. Drove for 3 hours since we had no cell service to get the truck repaired. Stopped in El Paso and went to the service center - they told us that the check engine light wasn't an issue and that the ABS and Stability were only for emergencies and advised us to just “not brake”. A: if the check engine light wasn't an issue, how will we know if another fault code is thrown that is an issue? B: if the ABS and Stability are meant for emergencies, what do we do if we have one? Just plow into something at 55mph? I can provide photos if you would like to reach out to me. 832-588-2293

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Martha S. 
Rating:
3.0

Customer did not leave a comment.

SUE C. 
Rating:
4.0

Customer did not leave a comment.

WESLEY J. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
2.0

See other survey.

WILLIAM M. 
Rating:
2.0

Equipment asked for was not available. Even though I was told they had everything I needed.

WILLIAM M. 
Rating:
4.0

Customer did not leave a comment.

Randy N. 
Rating:
5.0

Friendly, helpful and efficient

Janis N. 
Rating:
3.0

Make a more clear drop off area and also have a section on what to do if you have a uhaul trailer attached to a uhaul truck when dropping off

Oona F. 
Rating:
5.0

Ryan is very helpful

Christopher H. 
Rating:
5.0

Having the reservation moved to a further away location at the last minute was very inconvenient, especially considering we had to pay for the extra mileage and gas. Also, starting off with a full tank of gas rather than an almost empty tank would make it easier to pay for the actual amount of gas used vs trying to guess how much to put in. Or, the customer should get a credit for extra gas left in the tank. All these little things really add up!

William O. 
Rating:
4.0

Customer did not leave a comment.

Bailey S. 
Rating:
5.0

I called and they were ready when I arrived. The vehicle was clean, new and had low miles. I will do business with this location in the future and recommend them to other people.

Janon J. 
Rating:
5.0

Convenient location, easy to pick up and drop off

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Had a very pleasant experience!!

tanisha M. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

The motorcycle trailer was awesome. Built in front wheel chock and tie down rings were just what is needed to make sure the bike is secured

Stuart H. 
Rating:
3.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Huge location and large inventory. Completely satisfied and will use this location again.

Victor G. 
Rating:
5.0

Customer did not leave a comment.

duane K. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Person in charge was very busy with numerous customers but worked quickly and told us he would take care of the refund of a cargo trailer that we returned for a 20 foot truck. I have to check my credit card to make sure it was done. We just moved and I haven't had time.

Margaret B. 
Rating:
3.0

Location was 25 miles away from my home. Not sure why I could not drop off at a closer location.

Brendan S. 
Rating:
4.0

the attendant was all about taking care of me. Good clean trailer. When we turned in the trailer, we discovered the left tire was shot. Thread was coming off and the tire needed replaced. It was a good thing that we made it to Wichita. The tire would not have lasted another 50 miles according to the man we turned it into. The only negative was the SC attendant did not provide me with a copy of the contract. He said his printer was out of ink. I only had it on my smart phone.

Ron B. 
Rating:
5.0

Customer did not leave a comment.

Samuel N. 
Rating:
5.0

Ryan was awesome. We tell everyone abour the Parking Depot. We sold our trailer that is why we left.

Brian A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

Customer did not leave a comment.

Claire S. 
Rating:
3.0

Inside of the trailer was not swept out.

Keith V. 
Rating:
5.0

Customer did not leave a comment.

CHARLES P. 
Rating:
2.0

Location had signs saying that one way drop offs were not allowed. Emergency numbers were usesless as the voice mail boxes were full and no one was answering.

Mark G. 
Rating:
3.0

Customer did not leave a comment.

KEVIN D. 
Rating:
2.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

great exp

thomas M. 
Rating:
5.0

Customer did not leave a comment.

Charlicia and Ji M. 
Rating:
5.0

Solid trailer for affordable price.

yoisdel S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Clean the vehicle cab.

Kurt S. 
Rating:
5.0

No problems at all. In and out in about 10 minutes. Very efficient and professional. Thank you.

WILLIAM J. 
Rating:
3.0

Easy pick up even easier return.

Monty G. 
Rating:
5.0

Customer service was amazing, in Vineland.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES N. 
Rating:
1.0

I will never use this facility again. I was referred to this facility because there was a mistake in dates by the local facility in Bluffton which 2 miles away The district manager located a available truck in Beaufort which is 25 miles away. This facility in Beaufort charged me $.99 per mile and allowed me on 20 miles for the move knowing it's 25 miles back to Bluffton. I was charged an additional $40.00 Also he stated that the truck had 3/4 tank of gas. When I got in it had a full tank so I returned it with a full tank as I alway return the vehicle with the same amount of fuel that I ve checked them out with. I would appreciate a call from a representative of UHaul corporation to contact me and explain this facilities practice. Very very disappointed

ROBERT K. 
Rating:
5.0

I had a slight problem with the battery. Each time I started the truck, I worried it wouldn't turn over. At a gas station, I had a kind Coast Guard guy ask if I was going to need a jump start and whether I had cables in the back. I didn't need it as the truck started on the 2nd try. Thankfully I made it to my destination.

Dominique W. 
Rating:
2.0

Clean truck before pickup that way I don't get charged for a cleaning when the truck was dirty in the first place.

Jake A. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
5.0

Trailer was ready to be hooked up. Great service.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Jessica L. 
Rating:
5.0

Ryan was exceptional!! Everything went smooth and as requested. Customer service couldn't be better than I received. I will certainly recommend Ryan and his location to everyone needing UHaul services!! Joseph

Joseph S. 
Rating:
5.0

Quick and easy to rent. I like the photo checks on equipment.

Patricia M. 
Rating:
5.0

The Salem Road uhaul location was excellent and was promptly opened the hours listed to return the trailer. The Uhaul location that you recommended me to return the trailer was wParis Island Gateway and wasn't opened on a Saturday at 9:30 am! A local business nearby said they are always late opening and customers always complain. Don't recommend the Paris Island Gateway location to anyone! It was a mess ! The Beaufort Salem Road location was outstanding!

Thomas E. 
Rating:
5.0

It all went great!

George B. 
Rating:
5.0

Excellent customer service! Convenient location, easy accessibility, and friendly customer service.

Taylor S. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
5.0

Customer did not leave a comment.

SAM C. 
Rating:
5.0

Nothing really. I made a reservation, Picked it up on time, no problems.

Carl R. 
Rating:
5.0

Excellent Service!!!!

Raymond K. 
Rating:
5.0

Customer did not leave a comment.

Dale O. 
Rating:
5.0

Very friendly staff and easy pick up

Peter T. 
Rating:
5.0

Reliable as usual. This location has a good selection of rental items than most.

David C. 
Rating:
3.0

Customer did not leave a comment.

ON L. 
Rating:
5.0

Customer did not leave a comment.

Grecia Q. 
Rating:
5.0

I don't know that you can improve. I was in and out in about 5 min. I had.pre-checked in on the app, very friendly employee.

John S. 
Rating:
5.0

Customer did not leave a comment.

Bernard H. 
Rating:
5.0

This is a new U-Haul facility in Beaufort. Excellent service. In and out - no issues, no problems. The truck and tow dolly were ready. Good job. Thanks.

Richard B. 
Rating:
5.0

Excellent customer service

david R. 
Rating:
5.0

A very smooth rental from checkoult and check in.

Brian H. 
Rating:
5.0

Great location, plenty of space for pick ups and drop offs. Employees are great and knowledgeable also. Thank you for all your help. I look forward to renting from this location again.

Michael B. 
No reviews have been submitted for this location.

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