Customer Reviews for Parneys Car Care
(U-Haul Neighborhood Dealer)

447 reviews

5 E Carleton Rd   Hillsdale, MI 49242
(Rt 99)

(517) 439-9515

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(517) 439-9515

5 E Carleton Rd
Hillsdale, MI 49242
(Rt 99)

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

cindy J. 
Rating:
5.0

Great

Lester A. 
Rating:
5.0

The customer service was great; we liked the convenient location to help our college son move a large item. Truck was in good shape and pick up/drop off was easy. Thank you!

Kevin S. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

DAVID WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

ANN L. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

GUILLERMO R. 
Rating:
5.0

Electronic system was down.

JEFFREY BRIAN W. 
Rating:
5.0

I always use Parney's car care they are awesome!

PAMELA ANN O. 
Rating:
4.0

Customer did not leave a comment.

JAIME THOMAS O. 
Rating:
5.0

Not a thing

JAMES M. 
Rating:
5.0

Awesome there when we needed it. Thank you guys so very much. Hooked it up and unhooked it when we returned it.

THOMAS W. 
Rating:
3.0

The personnel are helpful but not friendly. The repair business is their first priority.

ARTHUR JAMES H. 
Rating:
3.0

Drop-off site was very convenient. Mike was efficient in closing the transaction.

Prof David A R. 
Rating:
5.0

Customer did not leave a comment.

Rick B. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW ALAN B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
3.0

Customer did not leave a comment.

jon A. 
Rating:
2.0

Customer did not leave a comment.

ALEXANDRE CLARK W. 
Rating:
5.0

Loved Parney's, thanks so much!!

IAN R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

RONALD H. 
Rating:
5.0

I wasn't aware that I had a mile allowance. Because there wasn't a truck that I needed were I was, I had to travel 40 miles to get it. It would have been helpful if either the customer service phone person or the rental agent pointed that out so I knew that there would be an extra charge., because of those extra miles.

BARBARA G. 
Rating:
5.0

They were quock and friendly. Thanks a lot!

Stethanie F. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
2.0

Customer did not leave a comment.

Jolie B. 
Rating:
5.0

Customer did not leave a comment.

JOHN JOSEPH M. 
Rating:
5.0

Nothing

Gary V. 
Rating:
5.0

Customer did not leave a comment.

ANDRE F. 
Rating:
5.0

Great job as always! Thank you!

MATTHEW ALLEN S. 
Rating:
5.0

Customer did not leave a comment.

MERCY ADUTWUMWAA B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LEE T. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN ALAN J. 
Rating:
5.0

Customer did not leave a comment.

TERRY LYNN M. 
Rating:
5.0

Don't charge me $20.00 because I brought truck in a day early. By the way, Quality Automotive was open on Sunday!

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

Emma N. 
Rating:
5.0

Customer did not leave a comment.

TYLER ALLEN S. 
Rating:
4.0

Customer did not leave a comment.

Woodrow W. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Dont fix what isnt broken

KIMBERLY ANN G. 
Rating:
4.0

Customer did not leave a comment.

GREGORY S. 
Rating:
5.0

Great staff, and great location

SAMANTHA M. 
Rating:
5.0

Have the 8ft pickup trucks available. This is kinda a rural area and you would get alot of business from the truck available.

BURTON EUGENE T. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM LEROY K. 
Rating:
5.0

Great job - thank you!

MATTHEW ALLEN S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS EDWARD S. 
Rating:
3.0

Customer did not leave a comment.

CANDICE DENISE M. 
Rating:
5.0

Customer did not leave a comment.

DONALD FREDERICK H. 
Rating:
4.0

Customer did not leave a comment.

MARY LYNN P. 
Rating:
5.0

Customer did not leave a comment.

Samantha M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD ALAN P. 
Rating:
1.0

On 11/7/2020 i went to pick up my rental at 10:30am. I was told my the owner it was 2 day rental and I was allowed 146 miles. I was never given any paper work. Was told I had the truck till 10:30am on 11/9/2020. Went to drop truck off at location and was told it was a 1 day rental and only 101 miles. Why would I agree to only 10 miles more than that the drive was approximately. That's ridiculous. When calling the owner he stated he couldn't even find any paperwork on me or the truck.

CHRISTOPHER ROBE T. 
Rating:
5.0

Mike Parney & Nate Fuller went above & beyond to help us!! They were very knowledgeable & knew their product & our needs!!

PATRICK RINE K. 
Rating:
3.0

Customer did not leave a comment.

JESSARIAH SCOTT M. 
Rating:
3.0

Customer did not leave a comment.

MARCUS SAMUEL K. 
Rating:
5.0

Nothing

Johnwinrod K. 
Rating:
5.0

Customer did not leave a comment.

Genese B. 
Rating:
5.0

Customer did not leave a comment.

Allan B. 
Rating:
4.0

Nothing, it was a nice experience.

DAVIDLEE F. 
Rating:
5.0

Your doing wonderful.

TIMOTHY MORELAND B. 
Rating:
4.0

The company was very good at,and well informed in helping me get the right truck for my needs. I would send a friend and a family member to rent from the UHaul from Hillsdale anytime.

BILLIE JAY M. 
Rating:
4.0

Customer did not leave a comment.

DIXIE LEE P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT SYLVESTER O. 
Rating:
4.0

Customer did not leave a comment.

HANNAH MICHELLE S. 
Rating:
1.0

We were charged for a while extra day because of a few minutes that weren't even our fault? Even though we were told by location A that we could drop the trailer at Lacation B until 5p.m. with no extra charges?

TATIANE FAZZIO G. 
Rating:
4.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Parney's Car Care were excellent to deal with. They went above and beyond to assist and accommodate me. OUTSTANDING SERVICE!!!!!!

THOMAS W. 
Rating:
5.0

I was informed that my estimated 2 day rental charges were $83. I extended the contract one day and my total charges were $248. Something doesn't seem right about that.

JAMES EDWIN D. 
Rating:
5.0

Customer did not leave a comment.

susan S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Nathan M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HARR B. 
Rating:
5.0

Sunday drop off, store closed.

Johnwinrod K. 
Rating:
4.0

I paid ahead online. When I got there another couple was checking out. After they paid, they decided they wanted furniture pads and rented some. When it came my turn to get my keys and finalize my order, I was informed they were out of furniture pads. He was willing to check if another location had them, but I didn't feel like I had time to run around looking for pads. Then we went to put the dolly in the truck and it was full of grain and manure. They said they would sweep it out, but it really needed to be washed. They eventually agreed to give us a different truck that was clean. And have me $25 back for an inconvenience fee. I really appreciated that he looked and gave me extra miles because I was worried with how few miles I was given. He also found a closer drop off location for me. All in all I would go back, but I was disappointed that my furniture pads were sold in front of me when I had already paid for them.

WILLIAM EDWIN E. 
Rating:
5.0

Customer did not leave a comment.

RICHARDLEWIS B. 
Rating:
5.0

Customer did not leave a comment.

Samantha M. 
Rating:
4.0

We returned our truck after hours. It would have been nice to have an area marked off so we knew where to park. Other than that, it was a smooth process.

Rachel E. 
Rating:
3.0

Customer did not leave a comment.

joe C. 
Rating:
4.0

Just did it myself as after hours

TAYLOR ANN W. 
Rating:
5.0

Customer did not leave a comment.

NEALALOYSIUS B. 
Rating:
5.0

Just continue to exude excellence and professionalism!

Raymond N. 
Rating:
2.0

No Dolly was left in the truck - dirty furniture covers thrown in the back. I hurt myself moving heavy items. Using the phone check-in system is very slow. No way to correct problems with no personnel available.

sharon W. 
Rating:
4.0

Customer did not leave a comment.

Lorenzo B. 
Rating:
5.0

Customer did not leave a comment.

Samantha M. 
Rating:
3.0

Customer did not leave a comment.

Andrew R. 
Rating:
4.0

Customer did not leave a comment.

Sydney L. 
Rating:
3.0

Customer did not leave a comment.

gary L. 
Rating:
3.0

the customer SHOULD NOT have to pay to return the rental if they don't do it them self on line. the store should do the return for FREE after all they just PAID you for the use of the rental and the store is getting PAID ALSO!!!!!!!!!!!!!!!!!!!!!

JOEY M. 
Rating:
1.0

Hidden fees. I was told a certain price.. I had the vehicle local.. for a total of 7 hours. Returned it clean and full of gas. And was charged 121 dollars. I made one trip back and forth totalling 30 miles. Wont do it again.

elaina R. 
Rating:
5.0

Easy drop off and clear instructions posted.

Edward K. 
Rating:
3.0

No one was there when I asked during my reservation scheduling if someone would be.

Chadrussell A. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

Customer did not leave a comment.

Micah H. 
Rating:
5.0

Customer did not leave a comment.

Jamesulmet S. 
Rating:
5.0

Everything went good.

Mark L. 
Rating:
3.0

Maybe a bigger parking lot

Earl H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top