Paul & Jerrys Self Storage
(U-Haul Neighborhood Dealer)

403 reviews

1795 N Florida Ave   Hernando, FL 34442

(352) 344-0460

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Contact Us

(352) 344-0460

1795 N Florida Ave
Hernando, FL 34442

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

The location was excellent, the vehicle was clean and ran well. The online process was easy, but a bit lengthy. I called the uhaul 800 number and after 20 minutes without speaking to any nhuman I just hung up. That was extremely aggravating. Otherwise it was a good process.

A.J. B. 
Rating:
5.0

Friendly, fast, helpful and courteous. Highly recommended

ALEXANDER B. 
Rating:
5.0

Very professional service, with help to solve problem

Johannes B. 
Rating:
5.0

All was smooth. Very good experience!

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Uhaul online 24/7 pick up was a bust. Luckily Cindy who runs this particular location was willing to provide me with much needed assistance after hours during her approved time off from work. She physically/manually had to do everything the 24/7 online service was supposed to accomplish.

Calvin A. 
Rating:
5.0

vehicle was clean and comfortable. perfect for what I needed it for. customer service (manager??) personable and knowledgeable.

Leslie C. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Very friendly and professional.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Nothing it was great thank you.

William C. 
Rating:
5.0

Customer did not leave a comment.

Louise M. 
Rating:
5.0

Customer did not leave a comment.

Olga K. 
Rating:
5.0

Customer did not leave a comment.

Rebecca E. 
Rating:
5.0

Nothing , you were Perfect!!!!

Diana T. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
3.0

Customer did not leave a comment.

Kenneth S. 
Rating:
3.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

Not a thing.

Timothy S. 
Rating:
5.0

Nothing, everyone was friendly and the office and equipment was clean and well maintained. Wish more rental places were like this one.

Andrea B. 
Rating:
5.0

Sindy is the most helpful and nice person I ever have deal with in Uhaul. I highly recommend this site.

Laurie A. 
Rating:
5.0

Highly recommend, was easy rental process at very fair price. Cindy was courteous, helpful and accommodating for our trailer rental needs..

David R. 
Rating:
5.0

Best rental experience I ever had! Vehicle was super clean and in great condition. But more importantly, the customer service was excellent. Cindy went out of her way to make sure the rental went smoothly. Highly recommend Paul and Jerry's Uhaul and storage.

Alice W. 
Rating:
5.0

Customer did not leave a comment.

Arne E. 
Rating:
5.0

Customer did not leave a comment.

Brenda Lee G. 
Rating:
5.0

Super friendly staff, very clean equipment, everything is thoroughly explained and there are no surprises. I would go a few miles out of my way to rent from this location again.

Marcel R. 
Rating:
5.0

Good place to rent.

Walter J. 
Rating:
5.0

Customer did not leave a comment.

Kathleen R. 
Rating:
5.0

They are very nice people.

Anna C. 
Rating:
4.0

Arrived later in the evening more lighting would help due to never having been there before.

paul R. 
Rating:
5.0

Cindy went above and beyond to help me! Thank you!!

Regina G. 
Rating:
5.0

Getting approval to rent online; checking in to obtain the van online, and returning the vehicle could all be streamlined a little. I think.

Virginia P. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Cindy was the best, everything was clean and ready, I will recommend this location to anyone.

Rowland P. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

serve cookies and milk LOL Cindy was very nice and quick with my rental and return. If i ever need anything i will rent from them again!

Virginia B. 
Rating:
5.0

Customer did not leave a comment.

Randall C. 
Rating:
5.0

None

Edward A. 
Rating:
4.0

Customer did not leave a comment.

Deborah Y. 
Rating:
5.0

Customer did not leave a comment.

Benjamin C. 
Rating:
4.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Staff is super friendly. Mobile check in made it fast and easy!!!

Mariko B. 
Rating:
5.0

Cindy and Jack went way past the extra mile and above expectations to make my trip affordable and efficient. They even helped me return my rental car!

CHRIS A. 
Rating:
5.0

Location good. Truck ready good. Uhaul app and interaction on app. And chat. Sucked. Had to run it times to get a person. That did what she was suppose to elizebrh the first girl. Terrible

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Shane A. 
Rating:
5.0

The rear driver side tire had a leak and it went flat while driving. It took 4 hours to get it fixed. The tire should have been changed or leak fixed. Otherwise they were excellent to work with, very helpful

Jody N. 
Rating:
5.0

There is no better customer service

Noreen M. 
Rating:
5.0

Customer did not leave a comment.

DELBERT R. 
Rating:
5.0

Don't change do the same, it's a place with awesome people

Noreen M. 
Rating:
5.0

I appreciated the extra care given to familiarize me with the truck.

Anne S. 
Rating:
5.0

Just be as accommodating and helpful with them as you were with me. You were a tremendous help to me and I thank you. If ever I need U-Haul again I will be right on your doorstep.

Charles Daniel K. 
Rating:
5.0

Excellent service easy transaction

Patricia P. 
Rating:
5.0

Customer did not leave a comment.

JUDY M. 
Rating:
5.0

Cindy really knows her stuff!

DIANNE M. 
Rating:
5.0

Very nice experience and great Personal service.

Karen E. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Daryl B. 
Rating:
5.0

Customer did not leave a comment.

Delbert R. 
Rating:
4.0

friendly service and I would recommend Paul and Jerry for U-haul service

JENNIFER E. 
Rating:
5.0

Let me keep personal vehicle while using uhaul van. Real nice of them. Saved me alot of trouble

Victoria M. 
Rating:
5.0

N/A

Virginia S. 
Rating:
5.0

NOTHING AT THE DROP OFF LOCATION!!!

David H. 
Rating:
5.0

Staff very knowledgeable about products, very helpful, friendly , and professional

Rebecca O. 
Rating:
4.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

Holly I. 
Rating:
5.0

Everything was great at this facility. The people were very friendly and explained everything. I have used other uhaul places before. I will definitely use this one again.

Catherine Elaine G. 
Rating:
5.0

cindy and her husband are great. very service oriented. clean vehicle, easy in and out.

Christopher M. 
Rating:
5.0

Very friendly

Colleen P. 
Rating:
5.0

I had never been to this location before. I have rented from other UHaul locations before and I always said the UHaul people are the best. I walked in cold off the street and the agent Cindy treated me as though I had been a lifelong friend. I have several residences in Florida and considered using a UHaul location I had previously used in St. Cloud. If you want to make sure that your customers have the best UHaul experience, make sure Cindy stays where she is. Thank You.

Arthur G. 
Rating:
5.0

Sixth or seventh time to rent from Paul and Jerry's. Always a first class experience.

William L. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
3.0

Vehicle had a dead battery. We sat in front of location for two hours as they were closed. We had to make a ton of calls and wait for roadside assistance.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Cindy was very polite and efficient. She took the time to not only explain everything in detail concerning our rental, but even called ahead to our drop off destination to secure a storage unit for us. One of the best customer experiences we have had ever!

Domenic L. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Nice trailer, easy pull from FL to PA

William J. 
Rating:
5.0

Left side trailer wheel was badly rusted and was leary taking it even though I picked out the other trailer but when the rear lites were checked , one side did not work! Otherwise great people!

Wenda H. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Michelle J. 
Rating:
5.0

Customer did not leave a comment.

Walter B. 
Rating:
5.0

Cindy was excellent and very helpful.

Evelyn O. 
Rating:
5.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

The trailer that was rented had no working marker/running/tail lights. The brake and turn signals worked but the marker lights didn't. When the trailer was picked up the UHAUL representative checked the lights and advised all were working. During inclement weather had to use flashers due to no marker lights.

Mark P. 
Rating:
5.0

very helpful this is one of the best one here.

JOHN Z. 
Rating:
5.0

Great place and very friendly and helpful.

LAWRENCE E. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Have used this facility 5 times. The experience all 5 times has been EXCELLENT.

William L. 
Rating:
5.0

Customer did not leave a comment.

Craig G. 
Rating:
5.0

Customer did not leave a comment.

Giovanny T. 
Rating:
5.0

Equipment was loaded and handled professionally. Great price from U-Haul as well.

Cindy V. 
Rating:
5.0

Customer did not leave a comment.

Shayna B. 
Rating:
5.0

I am so pleased with the service and rental vehicle. the only thing that would improve it all is if it were free...lol. Cindy was exceptional in all of the details and in helping make my move go smooth and worry free. she was awesome to deal with. I will absolutely refer and use again.

Diane T. 
No reviews have been submitted for this location.

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