Customer Reviews for Paulines Beauty Supplies
(U-Haul Neighborhood Dealer)

84 reviews

203 Doolittle St   Newton, MS 39345

(601) 683-7887

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(601) 683-7887

203 Doolittle St
Newton, MS 39345

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

April W. 
Rating:
4.0

Customer did not leave a comment.

ERVIN P. 
Rating:
3.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

I am at a real disadvantage to recommend improvement when my experience was so professionally completed. The agent knew what she was doing and performed in a timely manner.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M. 
Rating:
5.0

Customer did not leave a comment.

MALECA M. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle G. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA A. 
Rating:
5.0

Customer did not leave a comment.

Skip M. 
Rating:
4.0

Customer did not leave a comment.

Willie T. 
Rating:
5.0

Location was fine

James C. 
Rating:
3.0

I found the staff very friendly and accommodating yet the store hours were not what I expected when I setup the pickup with the dispatcher that morning. Once the facility opened, the staff was concerned about my happiness and made me feel like a valued customer.

Phillip H. 
Rating:
2.0

Customer did not leave a comment.

Shonda N. 
Rating:
1.0

My drop off time was scheduled for 10am. After calling the 800 I found out the location didn't open until 12pm. The left the rental vehicle there but I had paid my $100 deposit in cash. So I had to return to collect my deposit. I returned around 3pm and call the establishment like the contract instructed. There was no answer. I rung the doorbell on the building. No response. So I call the 800 number again to make company aware of what was going on. I was informed that the issue would be escalated because the truck hadn't been checked in yet. I was told that I would receive a call within 48 hours from supervisor but what about my $100?? Later that evening I received call from the drop off location. She said she had a family emergency and where could she mail my check? I told her I could come get it because I was in the area. She rudely explained that she didn't have the cash and she just needed an address to send the check to. I hung up a call the 800 number to verify everything because the lady on the phone was short and rude to say the least.

helen W. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Contract with more people like Ms Pauline.

Bamous W. 
Rating:
4.0

Customer did not leave a comment.

Sheila W. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
3.0

Customer did not leave a comment.

CECILA Z. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA P. 
Rating:
4.0

Customer did not leave a comment.

BETTY L. 
Rating:
5.0

Customer did not leave a comment.

EMT RENTALS M. 
Rating:
5.0

Ms Pauline R. At the Newton Ms location was very helpful, friendly and efficient! Thanks

MARY J. 
Rating:
5.0

Very nice and prompt service on pick up rates very high

Harold C. 
Rating:
3.0

Everything workable

Raymond B. 
Rating:
5.0

Customer did not leave a comment.

Comonella P. 
Rating:
5.0

Customer did not leave a comment.

betty B. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

No comment necessary.

DEBORAH J. 
Rating:
4.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

It needs some work on tires.it nearly beat me to death..hard ride Not the rental store's fault.

ROGER B. 
Rating:
3.0

Customer did not leave a comment.

Helene W. 
Rating:
5.0

She is a Pleasure to do business with!!

michael H. 
Rating:
5.0

Customer did not leave a comment.

RUDOLPH E. 
Rating:
4.0

Customer did not leave a comment.

RANDY A. 
Rating:
3.0

Customer did not leave a comment.

MELISSA P. 
Rating:
5.0

Customer did not leave a comment.

Carol M. 
Rating:
5.0

Very nice lady and very accommodating.

Betty D. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
4.0

Customer did not leave a comment.

Nahamani H. 
Rating:
3.0

Was very unhappy with this location...It is not easy to navigate with a trailer...It will tear up your property. I refused to drop the trailer where I was told to drop it due to the driveway all messed up.

ADRIAN C. 
Rating:
5.0

Customer did not leave a comment.

JUDSON B. 
Rating:
3.0

Customer did not leave a comment.

Laurette D. 
Rating:
5.0

keep up the good service

Charles D. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
3.0

Lady was very nice. Did not like that I had to drive way out of the way to pick up the uhaul.

Terry A. 
Rating:
4.0

Customer did not leave a comment.

ALICE C. 
Rating:
3.0

Customer did not leave a comment.

Julia R. 
Rating:
3.0

She was not there at 11:30 for the return.Had to leve keys in the drop box and called her.

CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH M. 
Rating:
5.0

Customer did not leave a comment.

Ozell W. 
Rating:
3.0

Customer did not leave a comment.

Ozell W. 
Rating:
5.0

Customer did not leave a comment.

Chandler B. 
Rating:
1.0

Service sucked...don't know if she was coming or going she tells you to do one thing and then changes her mind says one thing and changes her mind the lady just stands and points while talking on the phone...and expects you to disconnect what you bring in... her manager is also rude and says that's how things are at uhaul Like I told him I'll buy my own tow dolly

JEFF A. 
Rating:
5.0

Best location around ! Todd and Cheryl Denny

TODD D. 
Rating:
5.0

Service was impeccable and so friendly! Will more than definite use this location again!

Todd D. 
Rating:
5.0

Customer did not leave a comment.

JANICE M. 
Rating:
5.0

Customer did not leave a comment.

Amanda P. 
Rating:
5.0

Customer did not leave a comment.

Sonya C. 
Rating:
4.0

They were very friendly and professional. I was impressed and would have no problem dealing with her anytime.

Jimmy D. 
Rating:
3.0

Customer did not leave a comment.

DEBRA M. 
Rating:
2.0

I was charged $54.11 from this location for only filling the gas tank to 3/4 which is what it was upon pickup.

Courtney T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

CARLA B. 
Rating:
4.0

Customer did not leave a comment.

BENNY A. 
Rating:
3.0

One strap that would hold the wheel to the trailer was broken. The strap that goes over the tire of the vehicle being hauled.

jerry M. 
Rating:
5.0

Customer did not leave a comment.

MARY J. 
Rating:
3.0

Customer did not leave a comment.

JANEE R. 
Rating:
5.0

I was told to be there at 8 but she didn't open til 9. Mrs. Pauline got open out of her bed and let me in and got me on my way. Now that what you call good services.

MARIE L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

This provider extended excellent service, was very courteous and polite and made sure I understood everything clear.

WILLA M. 
Rating:
5.0

Customer did not leave a comment.

PATSY I. 
Rating:
2.0

Took about 45 minutes to check out a trailer. Location owner has multiple businesses there including a used furniture store, beauty supply store, income tax preparation and was on the cell phone non-stop while we were there. Two of the trailers were U-Haul and one I guess was a personal trailer. There was only a single drive to a grass field and no way to easily exit the area. We have used U-Haul extensively over the years and this is our first negative review.

Everett H. 
Rating:
3.0

We advertising please make sure that you explain prices to your customer because I rented the small uhaul and the sign said 19.95 and I was charge 29.95

Erica P. 
Rating:
5.0

Customer did not leave a comment.

BILLY N. 
Rating:
5.0

Nothing

jeremy M. 
Rating:
5.0

She was very nice

DONNA J. 
Rating:
4.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

HALEY B. 
Rating:
4.0

Customer did not leave a comment.

KEVIN D. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
No reviews have been submitted for this location.

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