Customer Reviews for Pawn Daddy Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pawn Daddy Storage

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CURTIS H. on

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TERESIA J. on

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JULIO L. on

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DANNY B. on

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Lower Rates...

David C. on

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I would say that you’ll just about have all the right bases covered

ROCKY S. on

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JIM P. on

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Good service....very smooth transaction

JOHNNY N. on

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Paula S. on

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Linnie O. on

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Paula S. on

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Should probably consider retiring the truck. The head lights are very dim and need replacement. Tough to drive if the roads are less than perfect.

sheila F. on

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Would just like to say thank you for making my rental so easy. You were the best. I will definitely use you again when I have to do any moving

DOUG G. on

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Bryan G. on

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I had no issue with truck or business that rented me the uhaul well maintained and very nice truck that I rented. Keep up the great work pawn daddy!

Richard W. on

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Very helpful customer service.

Vicki P. on

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Q

William M. on

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Raymond G. on

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Guy didn’t know how to work the U-Haul system and did not have a knowledge of UHaul period

AMANDA J. on

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The owner was very accommodating for my move that needed to happen ASAP! My sister used this company last year and they came highly recommended. Glad they are in the area!!

Miles H. on

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The owner was closing up and took the time to talk me thru the 24/7 rental process and checked on me later in the day. Very helpful

Andy S. on

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Brian B. on

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We dropped the trailer off on Saturday and they didn't mark it as received. We called uHaul last night after receiving an email stating we didn't return it at all. Today, this store had the nerve to charge our credit card for late fees!!

Joshua R. on

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roy G. on

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Shannon S. on

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GREAT experience picking up here. Staff was very helpful.

Daniel H. on

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Allan S. on

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I reserved a $18.95 a day trailer and when I arrived it was not available. I was charged the $24.95 rate for a slightly larger trailer. I should have been given the rate that I reserved at.

Walter C. on

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Lofton C. on

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Gary B. on

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Make sure equipment is clean and notify in advance of equipment changes

CARL W. on

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jenny M. on

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Did not need a 15 ft. But said the smaller was jusr for around town. New policy? Moved my daughter twice from college in a small one

Kealy R. on

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GARY H. on

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Ashley was great and so sweet!

JIM G. on

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A $12.50 fuel charge for 6miles use is quite ridiculous. claims I used 1/8 of tank, but I could not see difference between pick up and drop off. I should have put a gallon in, but really??? Without gas still was $48 for 6miles and 5 hrs use and I was ok with that. How about 1/2 day rentals in future

ROBBIE P. on

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Timothy A. on

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No problems; everything ran smoothly.

Carmon R. on

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Eric L. on

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Nestor A. on

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JOHN C. on

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JOHNNY S. on

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Anthony B. on

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John W. on

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PEGGY M. on

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Roy R. on

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WES D. on

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Everything met our expectations

Andrea T. on

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Dorp off was easy. Got email receipt. Short and sweet!

BARBARA H. on

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One problem..Didn't get the dolly I paid for, and worse than that, I tried all week after the truck was returned to get my $10 returned. Hard to get through to UHaul, then when I did, they didn't resolve the problem, told me that they would check into it and call me back NEVER DID. I finally gave up. They make sure you pay for THEY require, but it doesn't seem to matter that THEY owe you money.

Doug T. on

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The U-Haul website was the only shortcoming in my rental process. While reserving online was helpful, the process is not intuitive.

Tammy H. on

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BRIAN B. on

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Expert assistance getting trailer connected for pickup and when dropping off after I was finished. Fast and easy.

Christopher T. on

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TONYA M. on

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Jeffrey F. on

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Jeremy Brown was VERY helpful! Really appreciate his help.

Scotty P. on

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Anthony L. on

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Charles T. on

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T he drop-off location was listed as a site that had storage buildings and also leased Uhaul vehicles/trailers. My paperwork said that I could receive one free month storage rental with my Uhaul lease in either Cincinnati or Muscle Shoals. This location would not honor this agreement. The lady referred me to another location 50 miles in another county. I was disappointed with this response and felt that Uhaul had misrepresented the storage aspect. This needs to be looked at or refund some money.

james S. on

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The place i picked up from was great. My complaint is that i called u haul to find a truck and was told they would call me when they found one. At 2 pm i got a call from pawn daddy asking if i was still interested in a u haul because my reservation was for 12pm. I ended up having to work until 2am.

Jonathan C. on

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Truck was supposed to be hooked up to trailer and the time scheduled to pickup was not correct. We had to wait for the location to open at 10am.

christian C. on

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Kali M. on

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Johnny G. on

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Everything went great

JOY A. on

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Rayden L. on

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shea O. on

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Leahi M. on

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I first made a reservation with another place and then they couldn't rent me the truck when i got there to pick it up. First the system was down then the keys were locked in the truck so I was outta luck. I spent 30 min on hold with uhaul and never got anywhere. I drove to pawn daddy bc i knew they might have a truck and he did and made it right. Honestly made my day 1000 times better just by getting us what we needed and being so helpful and friendly. Saved the day. Uhaul would have lost my business forever if it wasn't for Pawn Daddy.

Michelle W. on

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Lennon J. on

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Gunner F. on

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James G. on

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None! Great customer service. Great off load assistance,

CLAYTON M. on

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Angel W. on

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Everything was beyond what I expected.

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sascha M. on

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JOHNNY S. on

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JAMES J. on

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JAMES J. on

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STEVE F. on

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it was raining and wet blankets were left inside trailer

dawn L. on

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ANDREW S. on

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I recommend everybody rent U-Haul from this location. Very good service!

STEPHEN C. on

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Ain't broke, don't fix it.

TOMMY B. on

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David C. on

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Pre reserved on U-Haul app. But still had a 20 min computer sign on experience for rental Don’t know why it took that long. Owner very good support in hooking up trailer. But forgot to load blankets. Had to go back when found none in trailer. Believe computer opps did not let him know of total rental

FONDA B. on

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Same as you did

Bo X. on

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very good

Regina H. on

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Katie was very nice and helpful with getting our trailer hooked up.

Charles H. on

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BRODERICK P. on

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None

JEREMY K. on

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Anthony L. on

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Jeffrey B. on

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Jimmie H. on

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Great!

WILLIE H. on

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Car was damaged during transport no one from U-Haul has made contact with me yet!!!

MATT B. on

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George B. on

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Terry E. on

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ELIZABETH N. on

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DEBRA B. on

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KEVIN P. on

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