Customer Reviews for Pawn Daddy Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pawn Daddy Storage

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Denise K.
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CARL W.
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WILLIAM C.
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JUAN M.
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SCOTT H.
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Great pick up experience!

RICKEY S.
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STEVEN C.
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Debra E.
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The location was adequate. No extra kudos for service or quality of location. Attendant did not even go out to look at the truck.

Ashley V.
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Jeffrey P.
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Ramon S.
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Michael S.
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Guy more interested in his pawn shop biz rather than uhaul, every question i asked he had to call jeremy which is regional man from what he told me. He just was kind of joke Place where dropped off was great. That guy was on top of it

Debbie N.
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Merida H.
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appreciate the helpfullness of ms. Cash gping upon her position to get the un resolved ctefit in Foley not taken care of .

SABRINA D.
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RANDALL B.
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Brian was very helpful in caring for our needs. Thanks.

Brian S.
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Very friendly and helpful!

ROBERT N.
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CRISTAL R.
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JAMES C.
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Greatest experience I have had with a company representative and U haul.

MICHAEL S.
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TRUCK WAS READY, CLEAN, READY TO GO. LOCATION IS CONVENIENT SINCE IT IS ON MAJOR ROAD IN MUSCLE SHOALS, EASY ACCESS TO WILSON DAM ROAD.

KAREN F.
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No comment.

CAROLYN T.
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ROBERT C.
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Customer Service was extremely rude and used fowl language when we encountered a problem with needing the truck longer. We were first told it was no problem and that as long as we had the truck back by morning it was all good. We fully understood that there would be extra charges and was very willing to pay. The customer service person from this location harassed us with phone calls stating he needed the truck sooner. We were hurrying the best we could but was having trouble keeping on task from the SEVERAL rude text, voice-mail, and phone calls we were getting from this person. We were exhausted from moving and did our best. We finally were able to get the truck in about 11pm. I would NEVER recommend this place to anyone.

WILLIAM S.
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Hollie P.
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Raul V.
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Great customer service and helpful in supplying information

Dan S.
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The cab stuck inside and to much play in the steering wheel

Jody L.
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Gregory B.
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Doug S.
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Timothy S.
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Jennifer T.
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Buddy W.
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CURTIS H.
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TERESIA J.
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JULIO L.
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DANNY B.
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Lower Rates...

David C.
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I would say that you'll just about have all the right bases covered

ROCKY S.
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JIM P.
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Good service....very smooth transaction

JOHNNY N.
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Paula S.
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Linnie O.
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Paula S.
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Should probably consider retiring the truck. The head lights are very dim and need replacement. Tough to drive if the roads are less than perfect.

sheila F.
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Would just like to say thank you for making my rental so easy. You were the best. I will definitely use you again when I have to do any moving

DOUG G.
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Bryan G.
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I had no issue with truck or business that rented me the uhaul well maintained and very nice truck that I rented. Keep up the great work pawn daddy!

Richard W.
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Very helpful customer service.

Vicki P.
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Q

William M.
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Raymond G.
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Guy didn't know how to work the U-Haul system and did not have a knowledge of UHaul period

AMANDA J.
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The owner was very accommodating for my move that needed to happen ASAP! My sister used this company last year and they came highly recommended. Glad they are in the area!!

Miles H.
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The owner was closing up and took the time to talk me thru the 24/7 rental process and checked on me later in the day. Very helpful

Andy S.
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Brian B.
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We dropped the trailer off on Saturday and they didn't mark it as received. We called uHaul last night after receiving an email stating we didn't return it at all. Today, this store had the nerve to charge our credit card for late fees!!

Joshua R.
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roy G.
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Shannon S.
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GREAT experience picking up here. Staff was very helpful.

Daniel H.
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Allan S.
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I reserved a $18.95 a day trailer and when I arrived it was not available. I was charged the $24.95 rate for a slightly larger trailer. I should have been given the rate that I reserved at.

Walter C.
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Lofton C.
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Gary B.
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Make sure equipment is clean and notify in advance of equipment changes

CARL W.
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jenny M.
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Did not need a 15 ft. But said the smaller was jusr for around town. New policy? Moved my daughter twice from college in a small one

Kealy R.
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GARY H.
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Ashley was great and so sweet!

JIM G.
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A $12.50 fuel charge for 6miles use is quite ridiculous. claims I used 1/8 of tank, but I could not see difference between pick up and drop off. I should have put a gallon in, but really??? Without gas still was $48 for 6miles and 5 hrs use and I was ok with that. How about 1/2 day rentals in future

ROBBIE P.
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Timothy A.
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No problems; everything ran smoothly.

Carmon R.
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Eric L.
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Nestor A.
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JOHN C.
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JOHNNY S.
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Anthony B.
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John W.
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PEGGY M.
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Roy R.
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WES D.
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Everything met our expectations

Andrea T.
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Dorp off was easy. Got email receipt. Short and sweet!

BARBARA H.
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One problem..Didn't get the dolly I paid for, and worse than that, I tried all week after the truck was returned to get my $10 returned. Hard to get through to UHaul, then when I did, they didn't resolve the problem, told me that they would check into it and call me back NEVER DID. I finally gave up. They make sure you pay for THEY require, but it doesn't seem to matter that THEY owe you money.

Doug T.
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The U-Haul website was the only shortcoming in my rental process. While reserving online was helpful, the process is not intuitive.

Tammy H.
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BRIAN B.
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Expert assistance getting trailer connected for pickup and when dropping off after I was finished. Fast and easy.

Christopher T.
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TONYA M.
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Jeffrey F.
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Jeremy Brown was VERY helpful! Really appreciate his help.

Scotty P.
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Anthony L.
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Charles T.
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T he drop-off location was listed as a site that had storage buildings and also leased Uhaul vehicles/trailers. My paperwork said that I could receive one free month storage rental with my Uhaul lease in either Cincinnati or Muscle Shoals. This location would not honor this agreement. The lady referred me to another location 50 miles in another county. I was disappointed with this response and felt that Uhaul had misrepresented the storage aspect. This needs to be looked at or refund some money.

james S.
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The place i picked up from was great. My complaint is that i called u haul to find a truck and was told they would call me when they found one. At 2 pm i got a call from pawn daddy asking if i was still interested in a u haul because my reservation was for 12pm. I ended up having to work until 2am.

Jonathan C.
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Truck was supposed to be hooked up to trailer and the time scheduled to pickup was not correct. We had to wait for the location to open at 10am.

christian C.
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Kali M.
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Johnny G.
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Everything went great

JOY A.
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Rayden L.
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shea O.
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No reviews have been submitted for this location.

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