Customer Reviews for PB Sinclair
(U-Haul Neighborhood Dealer)

21 reviews

1885 Garnet Av   San Diego, CA 92109

(619) 609-0026

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(619) 609-0026

1885 Garnet Av
San Diego, CA 92109

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The UHaul App did not work. The person managing the gas station was very good and helpful though. The trucks are parked a bit closely together so it is hard to get out. The gas level was a bit low (only a bit more than a 1/4 tack left

Madeline K. 
Rating:
3.0

I had ordered a dolly to use, and when I got to the location they said they sold it or rented it out already. So I had to go buy an $80 moving cart, instead of renting the $7 or $10 dolly lol. I haven't received a refund yet. But overall the car was clean, was easy to reserve the van online, and quick pick up and drop off.

Wendy B. 
Rating:
2.0

I reserved a 10 foot truck , 10 furniture pads, and a dolly. When I arrive to pick up the truck, I was told they did not have any furniture pads or dollies available. I was told that I would be refunded the $22 for the furniture pads and dolly, and I was not. The $22 charge remains on my credit card. Then I was sent to another location to get furniture pads, and they do not supply furniture pads for one-way rentals.

Darcy H. 
Rating:
5.0

excellent customer service!

Morgan R. 
Rating:
3.0

I ordered furniture pads and never received them, yet was still charged.

Dustin G. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

Another seamless u-haul experience. Very happy with the service.

Seth E. 
Rating:
5.0

Customer did not leave a comment.

Wen S. 
Rating:
2.0

Didn't have the appliance dolly I reserved. Didn't give me my moving blankets. Didn't explain that I would get a text to initiate my rental. Upon return, made a big deal over minor dust in the back of the truck. Claimed I didn't refill enough gas, until I showed them the pictures that I took of the gas gauge. I actually OVER filled it. Didn't believe that I did not rent an appliance dolly or get the moving blankets, despite me explaining what had happened. So I had to wait while the guy called the worker from earlier to confirm that I wasn't lying. Pretty rude, in my opinion. Honestly, they seem like maybe nice people that have been worn down by crappy/dishonest customers -- but I am not a crappy/dishonest customer, so, I didn't appreciate it.

Adam R. 
Rating:
4.0

Customer did not leave a comment.

david M. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

Connor S. 
Rating:
5.0

Very clean truck & easy to get to. Very convenient & nice staff.

Sara F. 
Rating:
5.0

The two gentlemen who helped me were super nice and accommodating. The store clerk was great conversation, super chill vibes.

Nic A. 
Rating:
1.0

I was charged over $100 for using the small truck for three hours.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Laurence E S. 
Rating:
5.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

Customer did not leave a comment.

Deena N. 
No reviews have been submitted for this location.

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