Customer Reviews for Penn Plaza Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Penn Plaza Self Storage

Overall rating:

Michael Z. on

Rating:

Got to facility. Rate increased vs reservation a week prior. Plus wanted a $20 administration fee and a three month minimum contract not previously disclosed. Rented from Public Storage instead.

ALICE F. on

Rating:

There was a mix up when first renting my storage unit but the staff immediately took care of the problem and everything went smooth after the problem was solved.