Customer Reviews for Personal Mini Storage GNV 441

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage GNV 441

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ariona P. on

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Thank for great customer service

ariona P. on

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Customer did not leave a comment.

ALICE W. on

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Employees are friendly, well informed about your product base, and efficient. This location is an asset to the U-Haul brand.

Briana B. on

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Tiffany and Tracy made my strenuous move less hectic. Excellent customer service. Highly recommended

Richard D. on

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No improvement necessary

Francesco M. on

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William P. on

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The staff was very friendly and professional.

edwin F. on

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Helen L. on

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The staff was exceptionally friendly and had the excellent customer service that so many businesses lack these days. I used to use another uHaul business in town but fate brought us here. Will use them whenever needed. Highly recommend.

Loren W. on

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Most of the agents I had on the phone were not at all helpful and didn’t care about their job... the agent at Vestavia hills named Jeremy was SO RUDE!

Paul C. on

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Too much to list. Horrible experience. Would not use this location ever again and would avoid uhaul as well.

Lanu P. on

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Melissa S. on

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TYRONE T. on

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William H. on

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NYRON J. on

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Better professionalism

mark C. on

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Victor P. on

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I returned the vehicle at a full tank, but was told the gas meter would be over the full tank line if it were actually full. I refused to go drive again to go fill it again and as a result they marked it at 7/8th full and charged me $8.50 for gas. I was exhausted from moving and feel I was taken advantage of. I won't be renting from this location ever again.

Jessica S. on

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Customer did not leave a comment.

Larry J. on

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Service, friendliness and attention to detail were superb! This will be my go-to location for U-Haul needs in the future.

Peter B. on

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I was told by one manager when I need to return the truck during the Memorial Day holiday weekend, and I only needed to rent for one day. At pick up, the other manager said I had to rent for two days. I was then charged for two days even though I brought the truck back within 24 hrs. I contacted the first manager and she gladly corrected the bill to a 24 hr rental. The right hand does not know what the left hand is doing.

Shawn G. on

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Maralyn is a professional and is also fun to work with at all times.

SCOTT K. on

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Customer did not leave a comment.