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ALFREDO A
Customer Reviews for Personal Mini Storage S Davenport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly staff. LOTS of equipment
Timothy BVery limited space to drop equipment. No reply to attempted contact to after hours service.
Roger DNo where to park. Over crowded with storage customers. Returning the truck was a nightmare. No none was there and had to download an app, take pictures, inside and outside and threatened that $20 would be charged if not returned through the app. Not recommended experience.
JOSE RVery limited parking when dropping off equipment after hours and no access to staff after hours
Roger DAmazing staff and friendly service.
DE-NAE CGreat
RICARLO LGood
JOSE AWe dropped off on a day that the business was closed. As such, we didn't enter the building or speak with personnel. They have plenty of uhauls at this location so it's great for pickup. However, it was difficult to drop off our truck because it was full and tight in there.
MATTHEW BYou guys have already achieved that !!! Thank you for Great customer service !!!
MALCOLM BFriendly staff willing to help you out in any way
JUAN IOnce again the Staff were great
WILLIAM PNo parking so need to move around to let others in I have always rented from U haul but never were asked so many questions to take pics of a Truck especially that the location is not well lit
Janet SBrett and Cole where very nice and helpful
SAMUEL CGood customer service
CARL BI was SHOCKED when the staff assisted me with saving money (actually almost ½ of my bill) by having me return my rental to their location instead of my local facility, which was only 25 miles away. I was more than happy to pay my fuel and wear-and-tear on my vehicle to save hat much! Their attention to detail and verification of proper hook-up was a welcome addition.
JOSEPH LVery friendly and helpful staff
WENDI RGreat friendly efficient service
CARL SGREAT SERVICE!
LASHANDLLE MThis place is very convenient, the staff always amazing, greet you as you walk in , very helpful, the GM, the lady and the other gentleman who has been there for about a year are simply great at what they do
RACHID MGreat friendly helpful staff. No improvement needed.
DAVID RThe phone communication
Evelyn CVery good very very good
ADELIA Rgreat staff
GARY HThis location was closed but no problem at all. Plenty of parking g space to leave the truck and the car carrier. I contacted customer service twice and they were excellent. The told me.how to do the self drop off o line. Great tool Thanks.
MODESTO VGreat customer service
FELIPE CWe returned our rental after they closed and then I ended up with charges for an extra day and insurance billed again. Additional miles billed were acceptable but not the others. I had to call and have them removed. It was returned as it should have been the evening prior.
CHRISTY ZAlways a great experience
Berlin BVery friendly staff and answered every question we had.
Deybis GExcellent service, I recommend it 100%.
MIGUEL RGreat job
AZEL FNone it was outstanding service!
MIGUEL GIt was our 5th time using Uhaul to move and would never use any other company...Uhaul. Very efficient and the price is what's quoted. No surprises. 941.429.3416
MICHAEL DGreat service
JOSE TGreat job guys
FEKEUR Deverything was great
ISELL EHe listen the complain about the truck conditions even that wasn't his fault he was very understanding and apologized for the inconvenience.
SYLMA RMuy buenos
RAFAEL RWhile driving to Tampa fl the windshield wiper on the driver side became disconnected from the arm in a thunderstorm on the highway. It became a very dangerous situation for us. I had to buy a new wiper and unfortunately I used cash and didn't get a receipt. I believe my total was $180 and that is all I'll be paying. Thank you.
NATHANIEL BIt was one of my easiest rental experience I have had in a long time, the personnel were very helpful, everything was ready before I checked in.
Robert CPassenger headlight was out.
JERRY CAll was excellent
RAUL ENothing. Service and staff perfect. Friendly courteous.
ROBERT AClean the trucks more often. My engine on my truck sounds like it could use a tune up. Overall the staff is very professional.
LARRY WMuy bueno
ALI BIt’s a nice facility, great customer service and safe place to leave your vehicle..
BRIAN RInside the truck there was a sign that said "We'll refund $25 if you return the truck clean." I didn't receive my refund. helitonalves12@gmail.com
Sebastiao AThe staff were great at this location. Cole was especially helpful in working with me to get my car properly loaded and strapped down to the transport. No problems with either the truck or the car transport.
JAMES FExeptional ,Exelent ,amigable
Arnaldo CThe service at the office was very good, as was the help with putting the trailer on the car. Excellent location and service.
MAUREAN MCrooked storage unit location trying to charge me for '$250 for damage to a bumper i had nothing to do with.
MICHAEL SVery professional experience! Cole Marilyn and Brett are the best!
ron hThis location is fantastic. Trucks are rented out clean and service is top notch! 20/10 would recommend!
Monica G